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Customer Community
Customer Community Knowledge Base
Knowledge Base Articles
DSD Knowledge Share
(7 Articles)
Product Description GS1 Standard
Data Sync Direct User Guide v8.8
Data Sync Direct Administrator Guide v8.8
Data Sync Direct Supported Browsers and Platforms v5
Data Sync Direct 8.7 Supplier User Acceptance Test Plan v23
DSD Release Info
(23 Articles)
Data Sync Direct Delta Document for 9.2.1 May 2025 Release
Data Sync Direct 8.8.4 Release Notes
Data Sync Direct Delta Document for 8.8.4 May 2024 Release
Data Sync Direct 8.8.3 Release Notes
Data Sync Direct 8.8.2 Release Notes
Content1 Solutions
(0 Articles)
Inbound API Solutions
(1 Article)
Sample Inbound XML, JSON and Sample Outbound File
IM Quick Sheets
(6 Articles)
Allergen Quick Sheet for Allergens
How to Publish & Confirm Sync Status in Item Management - Quick Sheets
How to CLONE a Product in Item Management - Quick Sheets
How to LINK Products in Item Management - Quick Sheets
How to ADD a Product in Item Management - Quick Sheets
SmartLabel
(6 Articles)
SmartLabel Attribute Guide
SmartLabel Quick Sheet
SmartLabel Flyer - Learn More
Examples of SmartLabel Attributes in IM
SmartLabel Commonly Used Attributes in IM
How To Get Started in UM
(1 Article)
How to Get Started with IM 101
CC Documentation Client-Retailer
(12 Articles)
Best Practices for placing the 1WS Rich Media Content
Easy Integration 1WS Rich Content Program
ContentSolutions Retailer Demo
API Content Content Availability Check
Inline user - Account configuration
CC Support Info Client-Retailer
(10 Articles)
Important update: Scripts domain name updates - your action is required
FAQ: Logo Service
FAQ: Troubleshooting
FAQ: Privacy & Security
FAQ: Inline Content
CC Documentation Vendor-Supplier
(20 Articles)
Rich Content Builder Themes: Media Rounded Corners (CSS Templates)
Rich Content Builder Themes: Outer Rounded Corners (CSS Templates)
Rich Content Builder Themes: Dark (CSS Templates)
Rich Content Builder Themes: No Gap (CSS Templates)
Rich Content Builder Themes (CSS Templates)
CC Support Info Vendor-Supplier
(8 Articles)
FAQ: Hosted Services
FAQ: Inline Content Builder (ICB)
FAQ: User Management
FAQ: SEO
FAQ: Reporting
CC Training Vendor-Supplier
(3 Articles)
101 Basic: Rich Content Inline Content Builder Right Side Panel
101 Basic - Rich Content Reporting for Vendors
101 Basic - Rich Content Getting Started with the Inline Content Builder
Easy Integration ContentCast Program
(17 Articles)
Generic Inline Content Integration
Energy Label API
Joomla 3.0 Integration
Magento 1.9 Integration
Sony Recommends Overview
AmerisourceBergen Rx Getting Started & Troubleshooting
(9 Articles)
AmerisourceBergen Rx Benefits of GDSN Letter
AmerisourceBergen Rx Implementation Guide
AmerisourceBergen Rx - GDSN Setup Supplier Role User Guide
AmerisourceBergen Rx Training Video - How to Top-off AB Specific Information
AmerisourceBergen Rx Training Video - How to Publish GTIN Information to AB
Webinars
(29 Articles)
Webinar - Retailers: Harmonizing Supplier Product Content In-Store & Online
Webinar: Stay On Top - Optimization with Walmart
Webinar - Content Creation Simplified Through Automation
Mastering Product Content Orchestration
Webinar - Automate Your Product Content
Virtual Summit Updates
(4 Articles)
Watch the Video for Product Content Solutions for Confident Commerce
2021 Virtual Summit Power of 1 Agenda
What to Expect at This Year's Virtual Summit
Check Out the Power of 1 Video Short
GS1 Connect June 2021: Grocery Track 402
(1 Article)
How High Quality Product Content Drives Consumer Commerce Engagement
GS1 Connect June 2021: Healthcare Track 508
(1 Article)
How to Close Product Data Gaps to Improve the Continuum of Care
1WorldSync Annual User Group
(1 Article)
Details for the 1WorldSync Annual User Group
Contact Us
(1 Article)
More Ways to Contact 1WorldSync
How to Get Started in the Community
(7 Articles)
Ticket Creation Incident in the Community Platform
1WorldSync Community - Welcome & How to Get Started
JIRA Portal for Ticket Creation & Management
How to Ask Questions and Continue a Conversation
How to Use the Dynamic Search Bar
Global Recipient List
(1 Article)
Global Recipient List
Knowledge Articles
(9 Articles)
Troubleshooting Albertsons - False Complete Status for Albertsons - PI4002
Albertsons Attribute List & Requirements
Troubleshooting Albertsons - What kind of barcode does this item have?
Albertsons Bioengineering Attribute Requirements & Validations
Albertsons CIC Codes
Training Modules
(35 Articles)
Training Module 18: Product Mass Update
Training Module 17: Spreadsheet Data Loader
Training Module 16: Adding Distribution
Training Module 15: Attachments
Training Module 14: General Comments
Albertsons Image Info
(3 Articles)
Background for Albertsons Image Shadowing
Albertsons DAM Training Document
Albertsons DAM nonGDSN Quick Sheet
Amazon
(12 Articles)
Amazon Data Sync Initiative
Amazon Vendor Guides for US and CA
Publish Content to Amazon from IM
Sending Inline Content to Amazon from ICB
Edit Content for Amazon After It Has Been Sent
Circle K Support Info
(3 Articles)
Circle K Attribute List (Spreadsheet)
Circle K Implementation Guide
Circle K Letter to Suppliers
Solution Docs
(8 Articles)
Food Safety and Modernization Act (FSMA204)
Top FDA/GUDID Issues for New Information Providers
Steps to Sync with the FDA via GDSN
Test FDA GUDID Load Sheet FUSE
FDA GUDID Quality Assurance Framework
Support & Troubleshooting
(10 Articles)
How to Add Nutritional Data Outside Simple View - Using Advanced View
Serving Size Description Without Nutrient Fact Panel
Shamrock Foods Valid Product Activity Type Codes
DOT Foods Master Data / Nutrition Scoring Updates
GS1 US Published a New List of Attributes for the Foodservice Industry
How to Get Started with VIP
(9 Articles)
How to Solve Validation Errors in Kroger VIP
Troubleshooting Kroger - Error KR1598 - At least one dispatch unit is required within the product hierarchy
Getting Started with Kroger
FAQ for Kroger Product Introduction (PI) / Vendor Item Portal (VIP)
Kroger Item MDM/VIP: Steps to Supplier Success with Kroger
Attribute Support
(33 Articles)
Kroger Image Issue: REJECT REASON Rejected - Outdated Image
Troubleshooting Kroger - KR1325 - Brand Names Error
Kroger IMF Number - Item Maintenance Form
1WorldSync Kroger Item API
Helpful Info for Kroger Ocado Vendors
Apparel Help
(1 Article)
Kroger Apparel Transition from Discovery to VIP
IM to VIP Training
(10 Articles)
Slides for the 201 Advanced IM for Kroger API Workshop
201 Advanced - Item Management for the Kroger API Workshop
101 Basic - Additional Resources for Kroger
101 Basic - Sample Data PDF for Kroger
101 Basic - Spreadsheet Data Loader (SDL) in Product Introduction for Kroger
Spreadsheet Data Loader
(4 Articles)
Updating Family Tree Attributes via SDL
101 Basic - Spreadsheet Data Loader (SDL) in Product Introduction for Kroger
Kroger Quick Sheets for GDSN Spreadsheet Data Loader
Kroger SDL Hierarchy Overview Training Webinar
Kroger Image Info
(4 Articles)
Kroger Product Image Requirements
Kroger Image Source Overview
Kroger VIP - What happens if I submit a new image on an item, does it automatically get reviewed?
Kroger VIP Image Validations
How to Get Started with VIP Only
(2 Articles)
Kroger VIP - Reference Manual for Non-GDSN Information Providers
Kroger Quick Sheets for Non-GDSN Spreadsheet Data Loader
VIP Only Training
(5 Articles)
101 Basic - Spreadsheet Data Loader (SDL) in Product Introduction for Kroger
101 Basic - Submit and Confirm Comments in Product Introduction for Kroger
101 Basic - Hierarchy Level Data in Product Introduction for Kroger
Kroger Non-GDSN: Your Steps to Success with Product Introduction
101 Basic ā Non GDSN Item Entry in Product Introduction for Kroger
VIP Only Attribute Support
(2 Articles)
Non-GDSN Kroger - How to Update Product Hierarchy
Kroger Quick Sheets for Non-GDSN VIP
Apparel Help for VIP Only
(0 Articles)
VIP Only Spreadsheet Data Loader
(1 Article)
How to Export A Spreadsheet for Kroger VIP - SDL
Kroger Image Info for VIP Only
(0 Articles)
Knowledge Articles
(27 Articles)
Troubleshooting Lowe's - Barcode or Model Validation Error from SOS
Lowe's Hazmat Classification & MSDS
How to Resolve Nesting Requirements for Lowe's via GDSN
Lowe's Attribute Mapping Guide
Lowe's Truck Load Attribute Issue
Knowledge Articles
(4 Articles)
Steps to Synchronize with Meijer
Meijer Digital Product Content Requirements
Meijer FAQs
Meijer Implementation Guide
Sam's Club Knowledge
(3 Articles)
Fine Supplier Self-Service in Retail Link
Sam's Attribute Data Dictionary
Sam's Club New Implementation Guide
Schnucks
(4 Articles)
Schnucks Implementation Guide
Schnucks Attribute Guide
FAQ ā Global Data Synchronization Network (GDSN)
How to Synchronize Your Product Content with Schnucks
Knowledge Articles
(18 Articles)
UNFI Product Image & GDSN Initiative Webinar
UNFI Retired GLNs
UNFI 2021 One GLN Announcement
UNFI GLN List
UNFI Implementation Guide
News Letters
(1 Article)
UNFI Fall 2022 GDS Update
USDA Info
(14 Articles)
Populate the Number of Servings per Package based on serving size and package size.
Verify that iron is 0% DV/0 mg. Ground beef is expected to contain iron.
Under Food & Beverage Diet Type Info, provide the name of the Kosher Certification Agency.
Publish allergen information for 8 major allergens
Publish allergen information for 9 major allergens
FNS Support
(0 Articles)
Knowledge Articles
(11 Articles)
Vendor Pack Quantity Is Wrong on Wakefern Publications from IM
How to Sync Your Content with Shoprite
Weight Limitation for Wakefern Publications
Wakefern Implementation Guide
Updating New Items Before Approved by Wakefern
Walmart IM Playlist (360)
(3 Articles)
Walmart-US Playlist Quick Sheet
Walmart Item 360 Attributes
Walmart Launches Item 360
Walmart Training
(8 Articles)
Training - Walmart Item 360 Content Quality
Training - Walmart Item 360 Pre-Item Setup Requirements
Training - Walmart Item 360 Trade Item Hierarchy
Training - Walmart GDSN Item Setup in Item 360
Training - Walmart Item 360 Assortments & Shippers
SyncPDI Support Content
(11 Articles)
SyncPDI - How to Publish Many Products to a Trading Partner
SyncPDI - GDSN Introduction
SyncPDI - Steps to Synchronize Items
SyncPDI - Publish One Product to Multiple Trading Partners
SyncPDI - Create a Product Extract (User Report)
DOT Foods
(5 Articles)
Dot Foods Letter to Suppliers
Dot Foods Initial FAQs
Dot Foods GDSN Portal Supplier User Guide
Dot Foods GDSN Image Requirements
Dot Foods Implementation Guide
Product Sessions Chicago 2024
(5 Articles)
Rich Content/UGC Demo
REA Demo
PIM Demo
Item Management Demo
2024 Product Keynote - Randy Mercer
Maintenance Flash Messages
(143 Articles)
11.18.2025 Incident - Login to UMA and Product Introduction
10.20.25 - Incident in IM
10.6.2025 IM Incident - 404 Error When Uploadimg Images in Prod & Pre-Prod
8.20.25 Incident: Issue with search feature and pulling reports in Item Management
8.19.25 Incident: Issue with search feature and pulling reports in Item Management
SyncPDI Release Notes
(2 Articles)
SyncPDI Release Notes for Hosted Data Sync Service - May 2024
SyncPDI Release Notes for Hosted Data Sync Service - May 2023
SyncPDI Issues & Messages
(1 Article)
SyncPDI ssues & Messages Space in the Community
Sync/PDI Training
(1 Article)
Sync/PDI Training
CO Accounts Help
(11 Articles)
Using Customer Cost Centers
Keep Notes!
Assigning Multiple Catalogs to an Account
Are tax rates included (determined) when shipping to my clients in another state?
Additional Working Space on Documents
Large Releas May 2025
(8 Articles)
GDSN May 2025 Release Update - Carbon Footprint Attributes
2025 May Large Release Migration Document
Valid Value Removal from IM & GDSN Large Release 2025
May 2025 Large Release Migration Document
GPC Code Changes for IM 8.61 May Large Release
AS2 Connectivity Docs
(9 Articles)
2025 Production Certs for AS2 - Effective 2.21.25 - Revised
2025 1WorldSync M2M AS2 CERTIFICATE UPDATES - Important Update
2025 Pre-Prod Certs for AS2 - Effective 2.7.25
2024 Production Certs for AS2 - Effective 2.16.24
2024 1WorldSync M2M AS2 CERTIFICATE UPDATES
1WorldSync XML Docs
(27 Articles)
1WorldSync XML Samples for Data Recipients for IM 8.67
1WorldSync XML Samples for Data Suppliers (Data Dource) for IM 8.67
1WorldSync XML Samples for Data Suppliers for IM 8.64
1WorldSync XML Samples for Data Recipients for IM 8.64
1WorldSync XML Samples for Data Recipients for IM 8.61
API Docs
(7 Articles)
Swagger Search and Fetch Models 3.1.23
API - Content1 Schemas
API - Content1 Product Search API Guide
API - Content1 Release Bundle
API - Content1 Product Fetch Model Schema Guide
Inbound API
(11 Articles)
Inbound API Sample - JSON for IM 8.67
Inbound API Sample - JSON for IM 8.64
Inbound API Sample - JSON for IM 8.61
Inbound API Sample - JSON for IM 8.51
Inbound API Sample - JSON for IM 8.48
IM Participant Dictionary
(47 Articles)
IM 8.67 - (November 2025) Participant Dictionary, Valid Values, and Validations
IM 8.66 - (October 2025) Participant Dictionary, Valid Values, and Validations
IM 8.65 - (September 2025) Participant Dictionary, Valid Values, and Validations
IM 8.64 - (August 2025) Participant Dictionary, Valid Values, and Validations
IM 8.62 Included (June 2025) Participant Dictionary, Valid Values, and Validations
IM Release Notes
(71 Articles)
Release Notes - Item Management 8.67 (November 2025)
Release Notes - Item Management 8.66 (October 2025)
GPC Recommendations for GPC Bricks Being Deleted Release 8.67
Release Notes - Item Management 8.65 (September 2025)
Release Notes - Item Management 8.64 (August 2025)
IM Knowledge
(68 Articles)
Buy American Act vs Buy American Provision
Troubleshooting IM - How to Publish at Appropriate Hierarchy Level
Troubleshooting IM - FoodAndBeverageIngredient - ingredientName or grapeVarietycode
Some 1WorldSync Users Sent Survey Letter for Feedback
Troubleshooting IM - Errors & Warnings
ContnentCast System Issues & Updates
(3 Articles)
Costco Blackout Aug 15 thru Aug 17
June 23, 2025 Rich Content System Issue
May 6, 2025 - ContentCast System Issue
Kroger API
(20 Articles)
Kroger API FAQs: Colgate Q&A
Kroger API Quick Sheet
Kroger PDP Guidelines - Quick Reference for Style Guide & More
Kroger API - Resolve CIC Messages - Product Images
Kroger API FAQs: Requirements & Troubleshooting
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New Attribute: AI Level
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Ticket Creation Incident in the Community Platform
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