1WorldSync Customer Community

Can't figure out how to satisfy error message-Wakefern

    I am having a problem trying to figure out, what it’s asking me to do, or to make it work and validate? Can I trouble you to see if you could tell me what I am doing wrong?   It is a 36 tray display, 18/18 of each flavor.  There are 9 displays on...

201 Advanced - Item Management for the Kroger API Workshop

Getting Started with Kroger

As a 1WorldSync (1WS) customer you have different options to synchronize your product content with Kroger.  The best practice and easiest way to manage this process is to create your content in Item Management (IM) and publish it to Kroger.  This wa...

Kroger API FAQs: Questions about the migration from VIP to IM

Will we receive notification when the migration is complete?   Yes, our team will be in contact with you throughout the migration process. You’ll receive communication once your migration from IM to Kroger VIP is complete.  Once PI is sunset, any New...

Kroger API FAQs: Requirements & Troubleshooting

Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...

Re: How do I update my product image?

Are there standard images that should be used for Foodservice items?  Also, should the same images be posted under each hierarchy? Thank you,

Attaching DSD Authorization Worksheet error

Hello! I am trying to attach a new DSD Authorization Worksheet to a product in PI. I enter the product (00810116125456), click attachments, add the attachment in the popup window, and click Attach. I then receive an error message on a white backgroun...

Slides for the 201 Advanced IM for Kroger API Workshop

Please see the attached PDF for the Kroger API Workshop slides 

Items in system

Hi, supplier has items existing in the system for a retailer such as Kroger, if wakefern will be ordering the same items does anything need to be done so that Wakefern can access these items too?

Wakefern new item entry

hi,   I am entering new items for Wakefern (this is my first time in the system), and once I enter the basic information, I applied Wakefern in the search,  I hit validate and then am unsure what else needs to be filled in. The items are all non food...

IMF #s for newly submitted Displays

Hi,I submitted three items this morning, through Product Introduction, to Kroger. Its been a couple of hours and there are no new comments for the submissions00054800424375 Ben's Ready Rice Core 72ct Display00054800425570 Ben's Ready Rice Variety Qua...

McLane Attribute Updates in January 2023

In January 2023, as part of the IM 8.33 Release, we added an additional validation to the McLane playlist that recommends image specifications.  These validations are ONLY a Warning and will not interrupt the content flow.  You will see this validat...

Kroger Supplies - Onboarding Packet

Kroger created the attached Onboarding packet to help Supplies vendors get started with tons of helpful information.  Please see below and post any questions you have.

Kroger API QA Process - Next Steps After Migration

Please follow the process below throughout the QA process and post your questions in the Comments below.  You can also review this information on the 1WorldSync Website as needed.   Apply the Kroger Playlist at Every Level of the Hierarchy Save ...

DOT Foods Review - Open Case & Lifestyle Images

Customers synchronizing with DOT Foods sometimes encounter error messages indicating DOT is looking for one or more of the image types listed below.  DOT requests customers to contact them directly to resolve these issues/requirements as some of the...

Kroger Product Image Requirements

Please see attached and post any questions you have for us in the comments below. The received error message when the image requirements are missing:  KRDAM16328 One Digital Asset or External File Link with Type of Information = “Product Image”, Ima...

Amazon CIC responses

Hello! Could you please indicate whether Amazon is sending CIC responses to publishers? I see the latest guide document version does not have anything related to CIC responses Amazon uses but 2021 version does, so just want to confirm.

Food product hierarchy-pack size

When creating a product hierarchy-where does the pack size amount (in this example- "10") appear after the product is linked? I would like to use this number, as the pack size for an item sold by the case. Cannot find a simple food  playlist/attribut...

Images showing up in Albertsons PI, not flowing through to Jewel site

We have been trying to get product images to flow through from Albertsons PI to ABS's Jewel-Osco site for a couple of weeks now. We've resolved all the validation errors and everything seems fine in PI, but the images still don't show up on jewelosco...

Costco US Health / Pharma Page Build Requisites (D93)

Costco US Inline Content Publishing OverviewCostco US and 1WorldSync have collaborated to provide brands with a streamlined guide to the essential content asset fields for Health/Pharma and Beauty pages for Brands using 1WorldSync. It details the ne...

Kroger Supplier Hub

Hi, we’re trying to obtain IMF’s for two items for Harris Teeter. We are a new vendor, and HT will be pulling our items from UNFI. We are receiving the following error when trying to submit: Item Returned for Review:Item is not listed to a production...

1WorldSync Kroger Item API

Now that the 1WorldSync Kroger Item API is live, Kroger VIP is scheduled to sunset at the end of 2025. To avoid syndication disruption, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update,...

Global Recipient List

Please see the attachment for 1WorldSync's Global Recipient List.  If you have questions about how to contact these trading partners, please comment below or discuss with your 1WorldSync account manager for further details and opportunities.

Kroger API - Resolve CIC Messages - Customer Facing Size

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item.  Here is one of the most common CICs and how to correct it in Item Ma...

Kroger API - Resolve CIC Messages - DUNS Verification

Attention suppliers synchronizing with Kroger via VIP or the Kroger API (KIA):  You may experience item submission failures due to more stringent DUNS number validations. Latest Update from Kroger:Kroger has confirmed that recent DUNS validation fai...

Kroger API - Resolve CIC Message

Hi Team,  Please advise how to proceed if Items published to Kroger API shows as SYNCHRONIZED, but also they showed up as synchronization errors, pls see the screen below.   All the requested corrections have been completed. Nothing changes.  Thank...

Can I contract someone to enter my items properly?

We are a small company and the time it has taken to figure all this out has been crazy.  Does the community know if there is someone who we can contract to enter items? Or at least contact directly for questions? Thank you! @CommunityJedi22 @jcharles...