1WorldSync Customer Community

Kroger API FAQs: Questions about cost and account changes

Accessing Item Management in the past was an extra cost for suppliers (in addition to Kroger PI/VIP); how will the API impact annual investment? Also, will there be a service to hire to input data in Item Mgmt for a supplier?   There is no additiona...

Bulk Image Upload for VIP

Is there a way to Bulk upload images in VIP?

Publishing to a new divison in Kroger API

Hi,   I published several items to Kroger through the IM Kroger API for an IMF. I received the IMFs and they have processed. Now, I need to submit for other divisions for an IMF. Do I just publish to Kroger GLN 0838016000116 as initial load after cha...

Kroger API GLN

I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN.  Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ?  If I am correct, then I would need t...

Entering info for mclane asap for a quick turn

I'm extremely new to entering information to 1worldsync in general and need to enter 3 SKUs into the system asap.   What's the best way to figure out how to enter these skus in without having to watch every learning video and attend every webinar?  I...

1WorldSync Kroger Item API

Now that the 1WorldSync Kroger Item API is live, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update, and syndicate all their product content to Kroger.1WorldSync has already begun to migr...

Get Started with Kroger API

The Kroger API (Application Programming Interface) provides you with a new way to sync your product content with Kroger.  They wanted to simplify some of the existing processes for data sync.  The Kroger API provides a more direct communication chan...

CIC 999 2802 WARNING On the highest hierarchy level both Number of Layers per non-GTIN Pallet/Non GT

I have setup the Pallet/CS/EA hierarchy where the pallet has a GTIN. In the hierarchy of all 3 I have listed the TI/Hi for the GTIN option, but I keep getting the message that I need the Number of layer per non-GTIN pallet (which this is not) and whe...

How to feed attribute "Is the on shelf temperature same as the storage temperature? to Albertsons

Hello We have been required to fill indicator  "Is the on shelf temperature same as the storage temperature? " from 1WS to Albertsons system but we do not find anything related to it in IM, Could you advise how that indicator present in ALbertson's s...

Kroger API QA Process

Please follow the process below throughout the QA process and post your questions in the Comments below.  You can also review this information on the 1WorldSync Website as needed.   Apply the Kroger Playlist at Every Level of the Hierarchy Save ...

Can't figure out how to satisfy error message-Wakefern

    I am having a problem trying to figure out, what it’s asking me to do, or to make it work and validate? Can I trouble you to see if you could tell me what I am doing wrong?   It is a 36 tray display, 18/18 of each flavor.  There are 9 displays on...

201 Advanced - Item Management for the Kroger API Workshop

Getting Started with Kroger

As a 1WorldSync (1WS) customer you have different options to synchronize your product content with Kroger.  The best practice and easiest way to manage this process is to create your content in Item Management (IM) and publish it to Kroger.  This wa...

Kroger API FAQs: Questions about the migration from VIP to IM

Will we receive notification when the migration is complete?   Yes, our team will be in contact with you throughout the migration process. You’ll receive communication once your migration from IM to Kroger VIP is complete.  Once PI is sunset, any New...

Kroger API FAQs: Requirements & Troubleshooting

Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...

Re: How do I update my product image?

Are there standard images that should be used for Foodservice items?  Also, should the same images be posted under each hierarchy? Thank you,

Attaching DSD Authorization Worksheet error

Hello! I am trying to attach a new DSD Authorization Worksheet to a product in PI. I enter the product (00810116125456), click attachments, add the attachment in the popup window, and click Attach. I then receive an error message on a white backgroun...

Slides for the 201 Advanced IM for Kroger API Workshop

Please see the attached PDF for the Kroger API Workshop slides 

Items in system

Hi, supplier has items existing in the system for a retailer such as Kroger, if wakefern will be ordering the same items does anything need to be done so that Wakefern can access these items too?

Wakefern new item entry

hi,   I am entering new items for Wakefern (this is my first time in the system), and once I enter the basic information, I applied Wakefern in the search,  I hit validate and then am unsure what else needs to be filled in. The items are all non food...

IMF #s for newly submitted Displays

Hi,I submitted three items this morning, through Product Introduction, to Kroger. Its been a couple of hours and there are no new comments for the submissions00054800424375 Ben's Ready Rice Core 72ct Display00054800425570 Ben's Ready Rice Variety Qua...

McLane Attribute Updates in January 2023

In January 2023, as part of the IM 8.33 Release, we added an additional validation to the McLane playlist that recommends image specifications.  These validations are ONLY a Warning and will not interrupt the content flow.  You will see this validat...

Kroger Supplies - Onboarding Packet

Kroger created the attached Onboarding packet to help Supplies vendors get started with tons of helpful information.  Please see below and post any questions you have.

DOT Foods Review - Open Case & Lifestyle Images

Customers synchronizing with DOT Foods sometimes encounter error messages indicating DOT is looking for one or more of the image types listed below.  DOT requests customers to contact them directly to resolve these issues/requirements as some of the...

Kroger Product Image Requirements

Please see attached and post any questions you have for us in the comments below. The received error message when the image requirements are missing:  KRDAM16328 One Digital Asset or External File Link with Type of Information = “Product Image”, Ima...

Amazon CIC responses

Hello! Could you please indicate whether Amazon is sending CIC responses to publishers? I see the latest guide document version does not have anything related to CIC responses Amazon uses but 2021 version does, so just want to confirm.

Food product hierarchy-pack size

When creating a product hierarchy-where does the pack size amount (in this example- "10") appear after the product is linked? I would like to use this number, as the pack size for an item sold by the case. Cannot find a simple food  playlist/attribut...

Images showing up in Albertsons PI, not flowing through to Jewel site

We have been trying to get product images to flow through from Albertsons PI to ABS's Jewel-Osco site for a couple of weeks now. We've resolved all the validation errors and everything seems fine in PI, but the images still don't show up on jewelosco...