Welcome to the 1WorldSync Customer Community Platform!
The 1WorldSync Customer Community Platform provides real-time access to top industry knowledge,
education and additional support to drive your business success.
Launched in 2020, 1WorldSync's product content resource center and peer-to-peer discussion forum connects retailers, distributors, and brands CHICAGO, March 6, 2025 /PRNewswire/ -- 1WorldSync, the Chicago-based technology company that provides the wo...
Need help with documentation on how to add a new GLN to the DSD recipient list. I am able to publish to this GLN from 1WS Item Management, but am not able to see in DSD. Thank you!
Troubleshooting Walmart.com's " About the Brand Section has a blank white space This occurs if you have used another provider before 1WorldSync and the other provider still has their code active on Walmart.com- Ask your previous content provider to...
To publish rich inline content page to Walmart US - please note this is now triggered by the “Walmart ID” field on the Product Content Page in the 1WorldSync Content portal- Navigate to the “Vendor Portal” and select the Product Number of the page y...
Hello, I am looking to see if there are any best practices for populating the 'Manufacturer GLN' for our items. We use the API process to publish and update items. Is there a way to get a comprehensive list of GLN's available through 1WorldSync? We w...
I keep receiving the message below and both the case level and each level has all of the allergens listed with the exception of Dairy. I only see Milk and its derivatives. I do not see a Dairy option. Where should I be looking? As always, thanks ...
Welcome to the 1WorldSync Community! We are so glad you are here, and we hope that you find this a useful resource in your daily life. The 1WorldSync Community is a one-stop resource center and peer-to-peer discussion forum, that connects brands with...
Good morning team! I have been asked to update all the published items for Sysco by changing "Calories" to "Kilocalories." After updating all these items, will I need to republish them or will the updates automatically reach them? Thanks in advance!
The FDA Food Safety Modernization Act (FSMA) aims to reform the food safety approach of industries in the United States. The rule addresses different concerns of each sector in the food industry with a goal to minimize the potential impacts of foodb...
For AWG, Regulatory Information Attribute. Anyone else get the notice to go in and add tracability regulation? , FSMA204? Does it have to be entered in to the each level? or the case level? I don't want to enter for both if I don't have to, due t...
Good afternoon, Can you please confirm if nutritionals ONLY need to be added at the unit level? Or do they need to be added at every hierarchy? And, is this the case across the board with all subscribers? Thank you! A_Flower
Charging Pictogram - EU Compliance As part of the new Directive (EU) 2022/2380, it is now mandatory for e-commerce platforms to display specific charging-related information, including a pictogram indicating whether a charging device is included wit...
Please see the attachment for 1WorldSync's Global Recipient List. If you have questions about how to contact these trading partners, please comment below or discuss with your 1WorldSync account manager for further details and opportunities.
Some error messages require clarification as they can seem unique and may even seem unrelated to your product. Let's take a look at this one around ingredientName and grapeVarietycode. Error Message: If any attribute of the FoodAndBeverageIngredie...
Hi,I am getting this error message when I try to validate at the case level. I have already validated at the each level:KR15964 Maximum Temperature and Minimum Temperature must have the same unit of measure. (00081953803092)The problem is that I can'...
Hello,I entered an item using Product Introduction. The product was not accepted, and cannot be used moving forawrd. Is there a way to delete the entry? Let me know. Thank you
Hi, i am a first-time user. we are importing our info from a different GDSN data pool. I am getting this message in validation: KR16002 Nutrient Basis Quantity Type Code is required when Nutrient Type Code is populated on Base Units. Item (0008195380...
Hi,I get the following error code when validating. Product Introduction Error MessagesError Key CodeError MessageKR16334When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is...
Good morning team! I recently entered a couple of Salt & Pepper grinders for PFG, which I published to them as "new." I received a CIC message of "Review" and we reached out to the customer. Their reply was that I needed to change the UOM from Calor...
Good afternoon team! I just noticed that there was a webinar for the FUSE sheet today, but was unable to register on time. Are there any videos available to learn how to use this tool? I already printed information but was looking forward to watchin...
The 1WorldSync Customer Community Platform provides real-time access to top industry knowledge, education, and additional support to drive your business success.