How to include Inline Content Videos in Media Gallery?
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By default, videos used within the Inline Content Feature Blocks are not automatically included within the Inline Media Gallery. To update the Inline Media Gallery to display all videos used within the Feature Block content, follow these steps:
- Go to the Client Portal
- Edit your existing Product Page Script
- Click Inline Content
- Under Inline Content Section Specific Settings, expand Videos
- Check/enable the "Include Feature Videos in Gallery"
- Publish the Script to push the changes.
Videos within HotSpots will not be displayed.
How do I increase inline content coverage?
1. Ensure your catalog contains valid manufacturer part numbers or GTIN
2. Make sure your catalog also has valid manufacturer names.
3. Contact our support to run a coverage study against your catalog
4. To increase coverage across all brands, contact your brand account manager , suggest your brand to register in our portal or contact sales.
Can and How do I customize the appearance or CSS?
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You can currently customize content returned within a product page such as Inline Content, Explore Product, Brand Showcase. By default the inline content inherits your page's text styles to match your website's appearance. Each component has certain limitations on what can be changed to ensure browser compatibility. Here are some examples of what can be modified:
- Text
- size
- font style
- color
- spacing
- Images
- padding
- sizing adjustments (relative)
- and more.
To customize the appearance of the content:
- Login to the portal
- Access the service module you wish to modify such as Product Page or Showcase
- Click Add Styles
- You can choose to modify by using your own CSS rules or insert the CSS template which will populate all the CSS class names used as a starting point.
- Click Save.
- Text
How to add Feature Icons to my product page ?
- Place the following container in the location where you want the feature icons to appear
<div id="ccs-feature-icons"></div>
Feature Icons can be adjusted to display horizontally or vertically, in any color, size, and location you wish them to appear on the page.
Features:
- Vertical or Horizontal display
- Lightbox or Hover mode for displaying rich content
- Support for multiple icon sizes
- Support for multiple icon colors
- Mobile-friendly design
- Fully 508 compliant!
Customizations:
Feature Icons have several customization options allowing you to configure the icons to match your website or product page design. All of these customizations are self-serve in our Portal and can be made within seconds.
How do I check to see if content exists via API?
- You can check the Content Availability API
Finde more information about the Content Availability API here
Is the Inline Content accessible or WCAG 2.0 Compliant?
- Our inline content templates are compliant against WCAG 2.0 (Level AAA) Guidelines. Please note that 1WorldSync does not maintain, test or validate all content provided by manufacturers against WCAG compliance. If you receive content from a manufacturer that does not pass accessibility testing, please contact the manufacturer.
Potential issues:
- Videos may not contain subtitles or captions as most manufacturers do not provide the transcripts. You have the option to disable all videos.
Which products have inline content?
- We have more than 1.2M products with inline content and its growing every day. To get a more accurate list of product coverage that is relevant to your catalog and market, upload your product catalog and then Contact Support to execute a coverage study.
Is the Manufacturer Inline content SEO Indexable?
- Yes, depending on the Search Engine crawler. See explanations below:
- MOST SE crawlers do not have the ability to crawl JavaScript delivered content. We have evidence that Google at one point was successfully indexing our content.
- SEO rankings don't always rely on content alone. It also depends on your Domain Authority. For example: walmart.com will always be ranked higher than most websites even if the content is exactly the same.
- Both your page content and the syndicated content are indexed.
- The top two results link to the content creator, Dell
- The next three links are based on content delivered by ContentCast™ Syndication
Why is the content not returning?
- Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
