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How to Locate the Kroger IMF

Customers working to synchronize content with Kroger through the API process will require an "IMF". The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the hierarchy once the item is successfully submitted to and synchron...

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Publication Rejected PFG

Hello,  I am hoping someone can help me with the following issue I am having. I have performed a massive update and republication of all our company's products to PFG (Performance Food Group) some of them got correctly synchronized, others received a...

ripvan by New Contributor
  • 233 Views
  • 3 replies
  • 2 kudos

1WorldSync Kroger Item API

Now that the 1WorldSync Kroger Item API is live, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update, and syndicate all their product content to Kroger.1WorldSync has already begun to migr...

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Resolved! Meijer Publications

Good afternoon, Earlier this morning, I received an email from one of our sales guys about Meijer using 1WorldSync. I informed him we already published to Meijer, but the more I get to looking, it was back in 2020. There are no CIC messages or sync s...

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A_Flower by Valued Contributor
  • 207 Views
  • 2 replies
  • 3 kudos

Kroger API - Resolve CIC Messages - Product Images

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Man...

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What does this error mean?

Hello, Received this error message.  Sent to me from the broker we have that goes in to the Wakefern portal, after I publish to them.    THE VALUE OF INPUT VARIABLE OR PARAMETER NUMBER IS INVALID, or too large for the Target column or the target valu...

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jackieb by Contributor
  • 219 Views
  • 3 replies
  • 1 kudos

How does this work?

We want to see about adding to  1WS, cardboard displays.   We never have done any items beside, our drinks, or our chips and fruit snacks, that all came in levels unit/case/plt or unit/case.  This would just be....a cardboard display? What would that...

jackieb by Contributor
  • 235 Views
  • 2 replies
  • 1 kudos

Resolved! Albertsons Partner Portal

Hi,  Recently we have received a letter rom Albertsons, they notify us about launching a new Albertsons Partner Portal. Before contacting the Albertsons, I would like to understand i it is connected with 1WorldSync and where can i find an instruction...

Kateryna by Contributor
  • 2906 Views
  • 6 replies
  • 6 kudos

CIC Message Inquiry

I've added 2 new items via the new API method and received the following CIC Message:   PI9001=You are not enabled at 1WorldSync to send the recipient top-off data. Item is accepted but the additional recipient top-off data is not Please advise how I...

WSCJC by New Contributor
  • 559 Views
  • 3 replies
  • 5 kudos

New Look Albertsons PI

Good afternoon, I'm attempting to add items to Albertson's PI and not sure where to go in the new look to their platform. Help would be appreciated 

AJ by New Contributor II
  • 242 Views
  • 1 replies
  • 0 kudos

Kroger API Question

Thank you for the update @CommunityJedi22 How will we see / receive the IMF since the item will now be sent automatically to the Kroger Certified Items API? I see the acceptance, but our sales team is being asked for the IMF number.

AJ by New Contributor II
  • 2159 Views
  • 20 replies
  • 17 kudos

Cannot See Kroger Playlist

I published an item to the Kroger API Certification Queue. I am missing a few things and it was rejected, so I went back to edit it. But, I cannot seem to get the Kroger Playlist to display.  How do I get the Playlist to show? I feel like I have tri...

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Kroger API FAQs: Requirements & Troubleshooting

Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...

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Resolved! Editing a published ITEM

I published an each and case pack and then realized I had incorrect GTINs. Am I able to adjust and alter this product?  If not how can I delete and start over?  I have already assigned the UPC to that product so I can't use a new one.  Thank you,  De...

Product Image Not Available at Time of Set Up

Hello!Our company has several vendors that work with Kroger where their products are not produced at the time of set up in 1 world sync and therefore we cannot provide a product image. Since we have to have a product image to send to API is there any...

CMG1500 by New Contributor
  • 233 Views
  • 1 replies
  • 0 kudos

Resolved! Kroger API GLN

I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN.  Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ?  If I am correct, then I would need t...

lflanary by Contributor III
  • 1823 Views
  • 11 replies
  • 2 kudos

Kroger API FAQs: Questions About Images & Requirements

Currently, we submit URLs and are part of the 1WS image shadow process for Kroger.  Will Image Shadowing remain available?  Yes, we shadow all images outbound to the Kroger API. Is there a naming convention for images? Can we maintain the GS1 naming...

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Kroger API - Resolve CIC Messages - DUNS Verification

Attention suppliers synchronizing with Kroger via VIP or the Kroger API (KIA):  You may experience item submission failures due to more stringent DUNS number validations. Latest Update from Kroger:Kroger has confirmed that recent DUNS validation fai...

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Publishing to a new divison in Kroger API

Hi,   I published several items to Kroger through the IM Kroger API for an IMF. I received the IMFs and they have processed. Now, I need to submit for other divisions for an IMF. Do I just publish to Kroger GLN 0838016000116 as initial load after cha...

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