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Kroger API FAQs: Colgate Q&A

Please review these details and the attached Colgate Q&A and post your questions in the comments below.     Kroger Item API (KIA) – Certification & Migration Q&A Q: How will the certification process work?A: The Kroger Item API (KIA) requires compli...

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Hi/Ti population error

Hello, I am receiving the following error message and I can't work out what I've done wrong. Please see two attached photos. I have both of the fields populated, but it's saying that I don't. How can I get this corrected? Thank you!  WARNING: On the ...

christyklg by New Contributor II
  • 6690 Views
  • 12 replies
  • 14 kudos

Kroger API FAQs: Requirements & Troubleshooting

Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...

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CIC Messages

All my items that I published are sitting a current status of "In Process-Product Info"  I check the CIC message and they all have the below issues.  When I go to my item all the primary contact info is filled in and I can't find where the color clas...

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kvandyke by New Contributor II
  • 100 Views
  • 1 replies
  • 2 kudos

How to Locate the Kroger IMF

Customers working to synchronize content with Kroger through the API process will require an "IMF". The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the hierarchy once the item is successfully submitted to and synchron...

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Publication Rejected PFG

Hello,  I am hoping someone can help me with the following issue I am having. I have performed a massive update and republication of all our company's products to PFG (Performance Food Group) some of them got correctly synchronized, others received a...

ripvan by New Contributor
  • 366 Views
  • 3 replies
  • 2 kudos

1WorldSync Kroger Item API

Now that the 1WorldSync Kroger Item API is live, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update, and syndicate all their product content to Kroger.1WorldSync has already begun to migr...

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Resolved! Meijer Publications

Good afternoon, Earlier this morning, I received an email from one of our sales guys about Meijer using 1WorldSync. I informed him we already published to Meijer, but the more I get to looking, it was back in 2020. There are no CIC messages or sync s...

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A_Flower by Valued Contributor
  • 286 Views
  • 2 replies
  • 3 kudos

Kroger API - Resolve CIC Messages - Product Images

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Man...

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What does this error mean?

Hello, Received this error message.  Sent to me from the broker we have that goes in to the Wakefern portal, after I publish to them.    THE VALUE OF INPUT VARIABLE OR PARAMETER NUMBER IS INVALID, or too large for the Target column or the target valu...

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jackieb by Contributor
  • 312 Views
  • 3 replies
  • 1 kudos

How does this work?

We want to see about adding to  1WS, cardboard displays.   We never have done any items beside, our drinks, or our chips and fruit snacks, that all came in levels unit/case/plt or unit/case.  This would just be....a cardboard display? What would that...

jackieb by Contributor
  • 322 Views
  • 2 replies
  • 1 kudos

Resolved! Albertsons Partner Portal

Hi,  Recently we have received a letter rom Albertsons, they notify us about launching a new Albertsons Partner Portal. Before contacting the Albertsons, I would like to understand i it is connected with 1WorldSync and where can i find an instruction...

Kateryna by Contributor
  • 3268 Views
  • 6 replies
  • 6 kudos

CIC Message Inquiry

I've added 2 new items via the new API method and received the following CIC Message:   PI9001=You are not enabled at 1WorldSync to send the recipient top-off data. Item is accepted but the additional recipient top-off data is not Please advise how I...

WSCJC by New Contributor
  • 702 Views
  • 3 replies
  • 5 kudos

New Look Albertsons PI

Good afternoon, I'm attempting to add items to Albertson's PI and not sure where to go in the new look to their platform. Help would be appreciated 

AJ by New Contributor II
  • 313 Views
  • 1 replies
  • 0 kudos

Kroger API Question

Thank you for the update @CommunityJedi22 How will we see / receive the IMF since the item will now be sent automatically to the Kroger Certified Items API? I see the acceptance, but our sales team is being asked for the IMF number.

AJ by New Contributor II
  • 2523 Views
  • 20 replies
  • 17 kudos

Cannot See Kroger Playlist

I published an item to the Kroger API Certification Queue. I am missing a few things and it was rejected, so I went back to edit it. But, I cannot seem to get the Kroger Playlist to display.  How do I get the Playlist to show? I feel like I have tri...

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Resolved! Editing a published ITEM

I published an each and case pack and then realized I had incorrect GTINs. Am I able to adjust and alter this product?  If not how can I delete and start over?  I have already assigned the UPC to that product so I can't use a new one.  Thank you,  De...

Product Image Not Available at Time of Set Up

Hello!Our company has several vendors that work with Kroger where their products are not produced at the time of set up in 1 world sync and therefore we cannot provide a product image. Since we have to have a product image to send to API is there any...

CMG1500 by New Contributor
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! Kroger API GLN

I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN.  Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ?  If I am correct, then I would need t...

lflanary by Contributor III
  • 2157 Views
  • 11 replies
  • 2 kudos

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