Kroger created the attached Onboarding packet to help Supplies vendors get started with tons of helpful information. Please see below and post any questions you have.
Customers working to synchronize content with Kroger through the API process will require an "IMF". The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the hierarchy once the item is successfully submitted to and synchron...
Hello, I am hoping someone can help me with the following issue I am having. I have performed a massive update and republication of all our company's products to PFG (Performance Food Group) some of them got correctly synchronized, others received a...
Now that the 1WorldSync Kroger Item API is live, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update, and syndicate all their product content to Kroger.1WorldSync has already begun to migr...
Good afternoon, Earlier this morning, I received an email from one of our sales guys about Meijer using 1WorldSync. I informed him we already published to Meijer, but the more I get to looking, it was back in 2020. There are no CIC messages or sync s...
Please see the attached document for the 101 Getting Started with McLane Quick Sheet. If you want additional one-on-one training for McLane, please request it in the 1WorldSync Store.
As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Man...
Hello, Received this error message. Sent to me from the broker we have that goes in to the Wakefern portal, after I publish to them. THE VALUE OF INPUT VARIABLE OR PARAMETER NUMBER IS INVALID, or too large for the Target column or the target valu...
We want to see about adding to 1WS, cardboard displays. We never have done any items beside, our drinks, or our chips and fruit snacks, that all came in levels unit/case/plt or unit/case. This would just be....a cardboard display? What would that...
Albertsons is saying I need to change the published item status from "Ready to List" to "In Process Merchandising" does anyone have any insight on how to properly make this change?
I have an item to set up today. I assume I should use Kroger VIP? Yes, continue using the current process through Kroger VIP until it is sunset; however, we highly recommend you transition to using the Kroger API. Is this primarily for the Kroger ...
Hi, Recently we have received a letter rom Albertsons, they notify us about launching a new Albertsons Partner Portal. Before contacting the Albertsons, I would like to understand i it is connected with 1WorldSync and where can i find an instruction...
I've added 2 new items via the new API method and received the following CIC Message: PI9001=You are not enabled at 1WorldSync to send the recipient top-off data. Item is accepted but the additional recipient top-off data is not Please advise how I...
Thank you for the update @CommunityJedi22 How will we see / receive the IMF since the item will now be sent automatically to the Kroger Certified Items API? I see the acceptance, but our sales team is being asked for the IMF number.
I published an item to the Kroger API Certification Queue. I am missing a few things and it was rejected, so I went back to edit it. But, I cannot seem to get the Kroger Playlist to display. How do I get the Playlist to show? I feel like I have tri...
Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...
I published an each and case pack and then realized I had incorrect GTINs. Am I able to adjust and alter this product? If not how can I delete and start over? I have already assigned the UPC to that product so I can't use a new one. Thank you, De...
Hello!Our company has several vendors that work with Kroger where their products are not produced at the time of set up in 1 world sync and therefore we cannot provide a product image. Since we have to have a product image to send to API is there any...
I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN. Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ? If I am correct, then I would need t...
Currently, we submit URLs and are part of the 1WS image shadow process for Kroger. Will Image Shadowing remain available? Yes, we shadow all images outbound to the Kroger API. Is there a naming convention for images? Can we maintain the GS1 naming...
Attention suppliers synchronizing with Kroger via VIP or the Kroger API (KIA): You may experience item submission failures due to more stringent DUNS number validations. Latest Update from Kroger:Kroger has confirmed that recent DUNS validation fai...
Hi, I published several items to Kroger through the IM Kroger API for an IMF. I received the IMFs and they have processed. Now, I need to submit for other divisions for an IMF. Do I just publish to Kroger GLN 0838016000116 as initial load after cha...