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Welcome to Sync/PDI in the Community
Sync/PDI (aka Gateway) is a hosted software application that helps vendors/suppliers/manufacturers send item management to the 1WorldSync Item Management data pool, as well as helps recipients/retailers/distributors receive item information via Item Management.

The Sync/PDI Community space is where you can find helpful content for the solution while giving you access to peer-to-peer and direct support collaboration.

Please review the information below. You can ask questions in the Community and can create a ticket with us if you are unable to find what you are looking for.

New to Community? Here's How to Use it

Sync/PDI Training Options

 Sync/PDI Steps to Success
Steps to Synchronize Items
Clone a Product
Set Up a Partner for Publication
Publish Many Products to a Trading Partner
Publish One Product to Multiple Trading Partners
Create a Product Extract (User Report)
Create Additional Extracts (User Reports)

Support & Reference Materials
Workbook Tips & Rules
Regarding Publish & Republish
Process to change a previously published hierarchy structure

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Have A Question About Sync/PDI? Ask Here

The 1WorldSync Community provides you with a way to work with our support teams and your peers in a direct, interactive way to help you get the support you need. If you need additional help, please open a Sync/PDI ticket by emailing details to syncpd...

Sync/PDI Training

Sync/PDI training is available to our customers by request.  Please open a ticket with our Support team and we will coordinate the next steps with you.  These could include a phone conversation, or arranging a chargeable training session via your ac...

SyncPDI - Clone a Product

Please see the attached PDF that details how to Clone a Product using SyncPDI.  Add products to Sync/PDI by using the Clone feature. The Clone feature copies an existing product’s data to new GTIN(s), making adding new products, or variants, very qu...

SyncPDI - Workbook Tips/Rules

Basic Workbook Structure Workbook_Version sheet -- identifies the version of the workbook - do not changeProducts - contains item attributes - one row per packaging level in the item (e.g. Each level, Case level) - do not change column headingsHiera...

SyncPDI - Regarding Publish and Republish

You can use Publish if the status of the GTIN is Never Published or Withdrawn for a recipient (this means no publication exists for the GTIN) You can use Republish if the status of the GTIN is Published or Republished for a recipient (this means a p...

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