Hello, I apologize as we are working through this issue impacting customers' ability to create and manage tickets in the Community. For now, please open tickets directly with our support teams. I will update you here as soon as we know when this i...
We are happy to report that, what you likely noticed already, the exciting branding updates were applied to the Community platform the morning of March 27. This is one of many steps to further improve the Community and teh experience for our custome...
I am excited to share with you some of the projects we are working on for 2026 to make the Community even better for you. Over the next few months, you will see branding updates and an upgrade to the overall Community. New products are being added,...
Happy New Year 2026! As we step into this brand-new year, we want to take a moment to express our deepest gratitude to every member of this community. Thank you for being a part of our journey, for your support, and for making 2025 such a memor...
Hello, we are having an issue that will impact customers opening tickets in the Community. When users create a ticket, the dropdown menu to select the application is blank. I just escalated this issue with priority urgency. I apologize for any in...
Hello everyone, I’d like to ask if other companies are receiving similar communications regarding an “expected transition” from 1WorldSync to Syndigo. In my case, Syndigo’s representatives have been reaching out frequently, suggesting that 1WorldSync...
Good morning, I am currently sharing item 00751884913480 with Dawn Foods 0029519003012 and they just have in their VMP one digital asset. Can you please confirm why this may happen?
The 1WorldSync Community is a one-stop resource center and peer-to-peer discussion forum, that connects brands with their retailer and distributor partners. It also empowers successful product content strategies via education, training, and support ...
Hello! I’m creating credentials for my team and would like to understand the differences in terms of capabilities between the DC roles available in the User Creation tab: Digital Catalogue Only User Digital Catalogue List User Digital Catalogue Ad...
Launched in 2020, 1WorldSync's product content resource center and peer-to-peer discussion forum connects retailers, distributors, and brands CHICAGO, March 6, 2025 /PRNewswire/ -- 1WorldSync, the Chicago-based technology company that provides the wo...
Welcome to the 1WorldSync Community! We are so glad you are here, and we hope that you find this a useful resource in your daily life. The 1WorldSync Community is a one-stop resource center and peer-to-peer discussion forum, that connects brands with...
As we at 1WorldSync expand our solutions and offerings, we are focused on the continuous improvement of our customers' experience. This includes creating new initiatives, but also removing others. On January 29, 2025, the Library space in the Communi...
Hello,I am not able to publish. Getting 2 such errors.1. Total Count of all Products must be one when Product Type is equal to EA and must be equal to sum of quantities of direct child links when special item code is not equal to Dynamic assortment ...
Hello all, As a reseller, my company pulls consumer level production information from many different countries. (Information like ingredients, nutritional facts, etc.) It has come to my attention that GS1 Italy collects all of this information but on...
Hi, Team! Please advise where I can find the request for subscription from Compass Group/ Foodbuy? They confoirmed that the request was sent. I cant find it in the "Manage Subscriptions" by the categories they provide. Or is there any other place i c...
We're trying to perform our regular twice-weekly download of Worklist data, but we're not seeing any of today's report downloads appearing in Message Center (only our download from this past Tuesday is listed). Is there a queue where our report gener...
Do you have any information to explain and/or reference a definition for GroupBreak on the export spreadsheet? Please review the attachment and column CC that list GroupBreak. Thanks!
ContentCast and DataSource customers will have access starting March 25, 2024. In your applications, when you click "Support," you will be directed to the Community platform. The first time you log in, you will create your Community Username and acc...
Hi, I can create saved searches when I edit in the filter studio and while that is great for me while I work, how can I implement this option for customers when they view and search through the various products in my Digital Catalogue? My customers a...
Hi, I created a list on Digital Catalogue that includes relevant products that I want to show to a specific potential buyer, but I want to display the popular products at the top of the screen. If I create an item ID filter and make it as default, it...
My current best effort answer is to check that the globalClassificationCategory is a brick under the GPC segment 50000000 for Food/Beverage. Is there a better way to see if an item is food in the JSON response from the Content1 API? My apologies if t...
Hello! I'm receiving an error after 2 months of no issues. I've checked my hierarchy info and compared it to other items that are not producing an error, and they are identically set up. I must be missing something. Anyone have time to check this ...
On GLN 0016000110007 for GTIN 10018000499790: I want to delete the publications in IM, when I do this in the "manage Publication' workflow, it shows as successful, but they do not move to "pending delete" and the worklist gives an error that I can't...
Worklist says Load Sheet (FUSE) File ProcessedYour Load Sheet (FUSE) File Processed. But it is not showing in the item list. I see it in history with validation errors but not in search results. I attached the FUSE sheet that I used. I added the ...
I am receiving review/error messages on a few items concerning nutritionals. I am not seeing what is missing. In the CIC Description is lists several nutrients (which I have completed) and then it also says "At least one item in the hierarchy must...
We hope you had a great 2023 and look forward to working with you on an exciting 2024. Thank you for your continued, active participation in the 1WorldSync Community. Our customers help make this a fun and helpful space and we appreciate your conti...
As you likely noticed, there have been a few updates in the Community over the last month. In addition to some branding changes, we created landing pages that make it easier for you to see all the information you need in one space based on where you...
Hi all!I am barely new to 1 world sync community, I work for food and beverage company and I want to ask you, how do you manage all the process of 1WS, all our process is via email, and we manage the images products from salsify, we want to improve a...
