I am looking for help in uploading a FUSE sheet that keeps getting the SLT6651 error, despite there being numbers in the alternateItemIdentification/id. I'm not sure what I'm missing or need to adjust. I'm trying to upload these items for Ace Hardwar...
I have received the following two error codes for case GTIN: 10793760129797 and each: 00793760129790. This keeps happening with all Kroger items I attempt to upload.
Hi,I am making modifications to our current DC layout and I am facing troubles with the attribute (alternateClassification/scheme). The scheme names are too long in Item Management (e.g. UNSPSC - United Nations Standard Products and Services Code) an...
Good afternoon Please your help, I'm trying to publicate an each and case item to Kroger VIP, but each items shows an error: Error / Warning status gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierar...
Good morning, I was contacted by our account manager for Sam's who mentioned that there are missing attributes in IDM. Despite not receiving any error messages when I validate using the playlists, the attribute information isn't transferring fr...
The 1WorldSync technical team identified a backlog of transactions for messages processing into PI. We are actively investigating the cause and monitoring the backlog. We will post updates as they are available. We appreciate your patience. Update...
Is there a way to mass remove images from GTINS in IM. I do not believe there is a way using the FUSE file.
Why are you starting here with this 1WorldSync process? Are you a Supplier who has been asked to share product content with your retailer(s)? Are you a retailer trying to get product content from your supplier(s)? Sharing product content is what we ...
I'm still getting the following review message, even after changing the nutrient information. I'm also getting a "Change By Refresh Message" and am unsure how to do that.
Please check Items with GTIN: 00773389463932,00773389463925,00773389463918They were published but don't show up in PI for Kroger.Thank you.
Good morning team! Once in a while, I receive an email from UNFI asking for attributes to be added in their SV Harbor Portal, which our broker has taken care of in the past. However, this time, I can't see any CIC messages asking for extra attributes...
I had PFG reach back out with requirements. I got the PFG implementation file, but am still having issues finding Attribute value must be in list (inBoxCubeDimensionUOM) Supplier Assigned Product Code is required (Additional Identifier) Net Weight U...
I have to publish a case that has inners. It looks like I got the hierarchy correct but neither the inner pack quantity nor the inner pack case dimensions showed up in my customers new item portal. I have searched this site for a tutorial on setting ...
Hello, I have a pending synchronization for product 10065633230948 to 4 customers, including Loblaws. Please confirm if there are any synchronization issues. Thanks, Shirley
Good morning, I have an ongoing issue that I'm going to see if anyone can help me with. Often times when I'm working in IM a big large white box will appear, and there is NO working around it. No matter what I'm in the middle of, I have to close out ...
I'm uploading my product, a case of variety flavors of mini loaf cakes. This case is set with 4 flavors, each flavor have different Nutrition Facts. How can I do it to upload the 4 Nutrition Facts?
Site Links can be used to link to external information or send data from ChannelOnline to an external system. To create site links go to Admin > Company Settings > Site Links located on the left navigation menu. For sending to external locations, yo...
Overview ChannelOnline has upgraded its ability for resellers to control the look and design of the Quotes, Proposals, Sales Orders, Invoices, and Packing Slips that they deliver to their customers. By utilizing the creation of Document Template...
Supplier Contract Uploads (a.k.a Contract Suppliers) are not suppliers but simply price and availability files for specific end customer contracts. The Contract Supplier import adds supplier cost to the existing product and flags it as a special con...
Good morning team! Please, see attached screen shot of Gtin 20071072012202 showing an error message regarding cube dimension and weights discrepancies. I have double checked the specs in our system against what I entered in 1WS and they match. I was ...
Please help me understand how Trade Item Identification Marking Type Code and Value (S3TIIMTCD + S3TIIMV) --> Maps to GUDID Donation Identification Number = YES/NO.
I'm getting an item review request that states: Can you tell me how to fix this?
Hi I am unable to publish display GTIN # 00036800016972 as it giving net weight and gross weight errors. Could you please help me explain this error and how to resolve this. I tend to receive such errors while publishing any display items mostly. Tha...
Hello,I am a manufacturer in Canada and we recently listed item under 1 World with Albertson's. Can anyone tell me it the 1World for Canada a different system or can I enter items for Canadian retailers into the current system I am using?
Hi Could you please let me know what values we need to fill in these fields if its a 5 gal pickles item? Its definition says, Maximum size of the individual unit inside the lowest level of packaging. I am not sure what values should we put in these ...
Good afternoon, I have missing attributes in IM, and I'm not sure why. Kroger is asking me to populate the Daily Intake Reference and I'm not seeing it in IM. I'm attaching a screenshot of item 189 where it is visible, and then item 971 where it is n...
Hello, we need help, We have been trying to publish some products for Performance Food Group GLN- 0806795000009 (they use Syndigo) but we get this on Last Data Sync Status Date: FAILURE---20-MAR-2025 13:05:1. We made a republish of the products for t...
I'd like to know if there is a way to pull/get a report for all valiation rules that exist in IM, please refer to atatched image for what I know as validation rule that retrieves such errors messages when validating or attempting to publish, as I nee...
Please see the attached Release Notes for IM 8.58. These became active for the Pre-Production environment on Friday, March 21, 2025, and for Production on Saturday, March 22, 2025. In addition, we updated the following documents related to this rel...
Please see the attached Release Notes for Digital Catalog 2.41 and post any questions in the comments below.
