11WorldSync Global Community
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How to Locate the Kroger IMF
by CommunityJedi -
Adding Any Nutrient Code in Item Management
by CommunityJedi22 -
Unlinking Hierarchy
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Community Branding Updates & More
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Image in 1WS - Publication Impact: Error / Warning
by Billing_SRK -
Publication Issue 655
by FlorS -
2026 Production Certs for AS2 - Effective 2.20.26
by CommunityJedi22 -
2026 Pre-Production Certs for AS2 - Effective 2.13.2026
by CommunityJedi22
Activity in 1WorldSync Global Community
Resolved! Error Messages Triggered By Kroger After Updating Item
Good morning team! In a previous discussion, I had mentioned that error messages were triggered by Kroger after updating a particular item because the Kroger Playlist was present. Since the item in question had not been published to Kroger, I was adv...
Add Marketplace Content to Product Index
Move a product from Marketplace into Product Index. Moving a Marketplace content into the Product Index requires credit. The content can be brought in as a one-time input, similar to a snapshot of the data in that moment. Alternatively, the data ...
Syndigo Verified Content Frequently Asked Questions
Overview/General What is Syndigo Verified Content? Syndigo Verified content is product content from the product package itself, dimensions, and package weight, verified by the Syndigo team and the Syndigo data quality engine. As a result of this ...
Providing Digital Product Content: Standards and Requirements
Click to view the Providing Digital Product Content document. The document covers the standards and requirements for submitting records for Syndigo Digital Verification (SDV). This includes image and data requirements, naming conventions, and exampl...
How to Put a Product ‘On Hold’ and Submit it to the Marketplace
The Syndigo Marketplace helps suppliers efficiently send product content to our network of dozens of grocery retailers. You can submit a product before it’s in the market so that it’s ready to go the minute you want retailers to have it! Follow the ...
Download Individual Assets from a Marketplace Product Page
Download individual assets/images for a product. When viewing a product in the Marketplace, a user can click to create a direct download of any asset. Further, a user can select a default asset transformation template to apply to all direct downl...
Download Content from Marketplace
Download attribute spreadsheets and/or assets for multiple products Product Content (attributes) and Assets (images) that are accessible in the Syndigo Marketplace can be downloaded into a customized spreadsheet/folder for use outside of the Synd...
Create or Edit an Asset Template
Create a customized Asset Template to apply when downloading assets from the Marketplace. Designate a Direct Download Asset Template. Users can select from the available default Asset Templates or create a custom template to be applied to assets...
Legacy GDN Space Management Naming Conventions
Use legacy GDN Space Management Naming Conventions when downloading assets from the Marketplace When downloading assets from the Marketplace, you can incorporate the GDN Space Management naming convention and download structure in your custom Asset...
How to Use Syndication Marketplace for Space Management
This training provides instructions on using Marketplace for all common tasks for a space planning team. Click to download a PDF overview covering how to manage your Space Management data in the Syndication platform.
Using Unique Identifier Lists in the Marketplace
Marketplace users can create and upload Unique ID Lists. Once created, a Unique ID List can be referenced as a filter on the Marketplace Index Page, and a "matched" report can be downloaded. Create or Upload Unique ID Lists: From the Marketplace I...
How do I add an asset?
From the Navigation Bar to the left, select Assets Click the Add New Asset button located in the top right corner of the screen In the popup window that appears, click the Select Files button to import your desired assets Please Tour the Assets Libr...
Style Guidelines for Syndigo Verified Content
When Syndigo verifies package content, we have two goals at the top of the list: Accurately represent the information on the packageConform to retailer’s style and format requirements For most information, those two goals work in harmony, but someti...
How do I generate a preview of my content?
From the Navigation Bar to the left, select Enhanced Content Index.Search for the Project that contains the content you’re looking for in the search bar, then enter the Project.Once on the Enhanced Content tab, look below the collection selector and ...
Category Management Services (CMS)
Syndigo’s Category Management Service (CMS) program works directly with manufacturers, retailers, wholesalers, distributors, brokers, convenience gas, specialty stores, and the military to assist in the creation of customized floor plans and planogr...
Marketplace Related Products Overview
Sometimes you will have more than one version of a product available in Marketplace. There are several reasons for this – such as: A brand offers variation in a product package or distinguishing features without using a separate GTIN.A display shipp...
Will my live content be affected?
No. There is no disruption to your live Enhanced Content on retailer sites during the upgrade. You can learn more about Enhanced Content on the Homepage. Please post any questions in the comments area below.
When can I expect my upgrade to the Syndigo Enhanced Content solution?
Upgrades are scheduled in coordinated waves to ensure a smooth, seamless transition for every customer. You will receive advance notice with a clear timeline and next steps. You can learn more about Enhanced Content on the Homepage. Please post any...
Marketplace Product Versions (Seasonal Items and Shared GTINs)
Overview Some brands may choose to maintain multiple versions of their products while utilizing the same product identifiers (GTIN, UPC, etc.) across all versions. Some common use cases for this include color variation and seasonal packaging. Season...
Introduction to Space Management
Overview Syndigo’s Space Management licenses include access to Marketplace images, dimensions, and data for planograms (POGs). These planograms are used to pre-visualize products in-store to assist retailers in shelf layout and the management of ...
Image Merchandising Services (IMS)
Overview Syndigo offers Image Merchandising Services (IMS). This service sources images from Syndigo’s Space Management database to create, print, and ship shelf tags/strips for retail chains (such as convenience, supermarket, discount, and specialt...
Editing an Asset Template
Edit existing Asset Templates. Asset Templates are used to easily define and apply transformations. The asset transformations are executed during the distribution of the assets and are not saved in the system. Templates created in the Digital Asset ...
Marketplace Recipients Overview
Syndigo's Marketplace Recipients provides visibility into the publication status of products that have undergone content verification. It shows whether products are licensed for specific recipients, their indexing status, and why they are not licen...
Product Package Freshness Badge
What is a Product Package Freshness Badge? In the Marketplace, a Freshness Badge refers to how up to date the product’s packaging is. Primarily, this has to do with the last verification date of the product packaging and the freshness of the packag...
Verify My Product - Common Feedback
Affected AttributeFeedbackIssueSteps to CorrectDimensions"Dimensions are not provided. Height, width, and depth in inches & gross weight in pounds or ounces is required."Dimensions and/or weight is not providedAdd the required dimensions under the ...
ContentGen GoPilots
The ContentGen GoPilot feature will allow you use AI generation to create your Marketing Copy and Feature Benefit Bullets. Before you begin, an account administrator will need to opt in to our AI Policy. This encompasses all AI features available i...
Live Status Tracker
The Live Status confirms if a Synchronized item is live on a retailer’s website, as well as if the content published from Syndigo matches the content that is on site. This allows an enhanced view of what items and content go live on site for your...
Manually Configured Template Functionality
Manually Configured connections are retailers that do not have an existing connection with Syndigo’s network. These connections can be built for internal reporting purposes, to reach smaller retailers, or simply any connection that is not integrated...
Manually Configured Template Functionality FAQ Sheet
Does any retailer file work for custom template functionality in Syndigo? Only files that contain all attributes column by column where item records are established per row are supported using Syndigo’s custom template functionality. What is requi...
Manage Product Categories
Classify products using taxonomies and request a new product category. Categories are an essential way to classify products for easy searching and organization within the supply chain and shopper’s experience. Each category a product falls within...
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