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Alt Text for Images in Enhanced Content

Article Contents: OverviewWhat is Alt Text?Why Alt Text is ImportantBest Practices for Alt TextHow to Input Alt Text in SyndigoImport Final Step: Republish Enhanced ContentNeed Help? Overview Alt text (short for “alternative text”) is a written de...

Item Management XML

Hi, We are an apparel company setting up item management through XML with Kroger. Unfortunately, the available XML samples don’t cover apparel use cases, so I’m hoping someone can help clarify a few questions. In the XML structure, do I need to defin...

How to Locate the Kroger IMF

Customers working to synchronize content with Kroger through the API process will require an "IMF". The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the hierarchy once the item is successfully submitted to and synchron...

Publishing Release 26.02

This is under construction. Publishing release 26.02

Publishing Release 26.05

This is under construction. Publishing Current release 26.05

Publishing Release 26.08

This is under construction. Publishing Next release 26.08

PowerReviews Syndication Reporting Changes May 2026

Summary To more accurately and effectively demonstrate the impact of syndicated reviews, on May 27, 2026, several Syndication reports will be updated. The changes are as follows: Review count columns now reflect Published Reviews only Column he...

Contact Admin in IM

Who do you contact when you receive message below?

What's the biggest friction point in your syndication workflow?

For those managing product data across multiple retailers or markets, what's the single biggest friction point in your syndication workflow right now, and has anything helped

What do you want to influence at Syndigo?

As a CAB member, what's the one thing you'd most like to influence at Syndigo this year — product direction, how we engage as a community, events, or something else entirely?

How can Syndigo help you get AI ready?

As AI becomes a bigger part of how shoppers discover and buy products, what does your organization need most from Syndigo to get AI-ready — cleaner data foundations, better content structure, new capabilities, or something else?

What to Expect as a CAB Member

What to Expect 4 Quarterly Virtual Meetings1 Annual In-Person MeetingOngoing collaboration and updates through the CAB Community Benefits Connect with peers who get it - Build relationships with leaders across brands, retailers, and distributors f...

2026 Syndigo Customer Advisory Board Recap

Customer Advisory Board: April 14–16, 2026 | Las Vegas Thank you for joining us in Las Vegas. Here is what we heard — and what we are doing about it. What You Told Us Everyone needs to win together. When different teams inside your company are cha...

Welcome to the Syndigo Customer Advisory Board

Where Your Ideas Help Shape What’s Next The Syndigo customer advisory board (CAB) brings together leaders across brands, retailers, and distributors to share ideas, challenge thinking, and help shape the future of commerce together. This is a space ...

Maximizing Your Value as a CAB Member

Listed below, find a variety of ways to maximize your value as a CAB member: Provide honest, constructive feedback: Your candid insights into what’s working well and what can be improved help us better understand your needs and deliver the best solu...

CAB: Objectives and Goals

Objective: The goal of the Customer Advisory Board is to build a community of thought leaders, driving innovation through ongoing communication with CAB members. By sharing insights on Syndigo’s vision and industry trends, we’ll better understand yo...

Adding Images in IM via External File Link - EFL

Please see below for the attributes required to provide content images with External File Links (EFL) outside of using DAM and Shadowing. Please note, you can learn more about DAM HERE. Minimal Attributes for External File Link Digital Asset Type C...

Publication Rejected PFG

Hello, I am hoping someone can help me with the following issue I am having. I have performed a massive update and republication of all our company's products to PFG (Performance Food Group) some of them got correctly synchronized, others received a...

1WorldSync Kroger Item API

Now that the 1WorldSync Kroger Item API is live, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update, and syndicate all their product content to Kroger.1WorldSync has already begun to migr...

Release Notes - Item Management 8.73 (May 2026)

Please see the attached Release Notes for IM 8.73. These became active for the Pre-Production environment on Friday, May 15, 2026, and for Production on Saturday, May 16, 2026. Additionally, we have updated the following documents related to this r...

Kroger API Quick Sheet

Please see the attached Kroger API Quick Sheet and post your questions below.

101 Basic: Item Management - How to Delete or Withdraw Publication

Please Note, that this process includes the withdrawal or deletion of publications. In this video, you will also learn about Deleting Publications and Withdrawing Publications. Additionally, this video discusses unlinking existin...

Digital Catalog Release Notes 2.54

Please see the attached Release Notes for Digital Catalog 2.54 and post any questions you have in the comments area below.

Register for the Enhanced Content Upgrade Workshop

Join us for a guided workshop designed for newly upgraded 1WorldSync ContentCast customers! We'll walk through how to log in to your Syndigo platform, view your upgraded content, and then cover all of the basic knowledge you will need to manage, ed...

Publication Issue 655

Hello, Could you advise how below error message for publication action can be fixed?? the items Im attempting to publish are displaying when looking into GS1 Global Registry platform. 655: GTIN has a GDSN Registry Status of (IN_PROGRESS) or (Null). G...

Publishing to Walmart

I'm trying to publish GTIN 00030800920215 to Walmart. I published it as New but the CIC report doesn't show they received it. I republished as initial load. I'm not sure what I'm missing. Any idea why it isn't going through? We need this done ASAP.

Missing or Incomplete - Display Template

This link is broken. https://www.1worldsync.com/Albertsons-Supplier-Display-FormDoes anyone have a link or spreadsheet?

Attribute and Valid Value Migration – IM 8.73 Release - Grape Variety Code

As part of the Item Management (IM) 8.73 release on May 16, 2026, the attribute, Grape Variety Code (grapeVarietyCode) with have some valid values deleted from IM, as they are being removed from the GDSN standard. Please see the migration documentat...

Kroger API - Resolve CIC Messages - Product Description

We are working on adding new items to Kroger API, and a few were rejected with the following error message: Status Code CIC999 The data received was not as expected and needs reviewed for update - (1) This item does not meet the Kroger PDP Standards ...

Guidance or best practices for doing a large-scale or “mass” cleanup

In the past, there was a way to download the full dataset into an Excel spreadsheet, make updates, and then re-upload the cleaned data. That said, it’s been a while since I last did this, so the process may have changed. Has anyone come across any up...

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