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The Syndigo customer Community platform provides real-time access to top industry knowledge,
education, and additional support to drive your business success.
Product sampling is an incentivized review collection used to expedite review generation. This involves sending reviewers products for free in exchange for an honest review. Product sampling is a UGC strategy used for these typical goals (but not lim...
A Agent(s): Sampling Campaign Participants Allocation: The process of assigning a campaign to a Project Manager. Done by the Sampling Manager. B Bundle: A group of products that need to be used together for review collection. (i.e., shampoo & condi...
Check out the following resources for more details on PowerReviews: The Definitive Guide to Product Sampling for ReviewsProduct Sampling HomepageBzzagent Community Homepage
AI Summary condenses your product's customer reviews into a short, unbiased summary displayed on your product detail pages (PDPs). It reflects both positive and negative feedback from your published reviews, giving shoppers a quick overview before th...
B Brand: A company that sells its own product (i.e., McCormick, Nike). Brand Score: An overall 'score' for a brand in the PDP Review Display for products with no reviews. C Category Snippet: An optional addition to your product listing pages (PLPs)...
DE — Versionshinweise Tabellarische Übersicht der Änderungen: ErweiterungArt der ErweiterungMehrwert für SieGTIN-Compare-Funktion- Erweiterung -Erweiterung der Compare-Funktion: Ab sofort ist eine direkte Navigation zu einzelnen Attributen innerhal...
The error code I am receiving when trying to publish a NEW Item to Kroger QA - 0838016000123 Appears that Kroger API is kicking back out? Why? How do I fix this error? What does it mean? I've emailed MDVIP with no response
Our team is wondering when is the Sunset for our products to be migrated to Syndigo since we do need to make some decisions and updates before then. Thanks in advance!
Good morning, I published several items to McLane first thing this morning, and when I go into PI to top them off it keeps kicking me out and sending me back to the log in screen. I've been trying for several hours now. Can you please tell me if anyo...
Is there a way to remove the Kroger playlist / Kroger playlist data from a parent GTIN that does not belong to Kroger? Do you have to remove each of the attributes manually? Or can a fuse sheet be submitted to remove the data?
Please review these details and the attached Colgate Q&A and post your questions in the comments below. Kroger Item API (KIA) – Certification & Migration Q&A Q: How will the certification process work?A: The Kroger Item API (KIA) requires compli...
Please note the important upcoming changes to the ChannelOnline XML API, effective September 1, 2026. Please review the details below and take the required actions before the go‑live date. Failure to do so may result in a disruption to your integrat...
Hi All: I am looking for some help or ideas on attributes we can use to show what items are eligible through the USDA Supplemental Nutrition Assistance Program (SNAP) in the US. I understand it starts with the GPC, and there are supporting attribu...
Hello, We are trying to publish our first item to GS1 Netherlands that contains limited quantity of UN 1993 Flammable Liquid, N.O.S. (Isododecane). Are there any training guides with examples of fields completed that we can reference to establish wha...
Please see teh attached Implementation Guide for guidance on their requirements and best practices to successfully synchronize your product content with Wakefern.
Hello, I am receiving the following error message and I can't work out what I've done wrong. Please see two attached photos. I have both of the fields populated, but it's saying that I don't. How can I get this corrected? Thank you! WARNING: On the ...
Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...
Hello, I am having issues when trying to publish items to 8717732000001 Etos en Gall & Gall, target market Netherlands at case level. I have entered data at case level for Non-GTIN Pallet as we do not use barcodes for pallets and have received the be...
Good morning team! I have been noticing that a lot of our items automatically show the Kroger Playlist (even though I am updating items for other customers) and this is causing error messages due to specific attributes not being filled out. I am tryi...
Please see the attached IMPD for IM 8.74. This IMPD is for the IM Release (IM 8.74) in June 2026. Please note: You can subscribe to any area in the Community to be alerted when we make changes or additional content. Look to the far right at “Opti...
Please see the attached Release Notes for IM 8.74. These became active in the Pre-Production environment on Friday, June 5, 2026, and in the Production environment on Saturday, June 20, 2026. Additionally, we have updated the following documents re...
The Syndigo customer Community platform provides real-time access to top industry knowledge, education, and additional support to drive your business success.