1WorldSync Global Community

How to Locate the Kroger IMF

Customers working to synchronize content with Kroger through the API process will require an "IMF". The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the hierarchy once the item is successfully submitted to and synchron...

Resolved! Publish Errors

Hi all, I'm trying to figure out how to fix these last 2 errors with publishing items. So I have almost all my 36 items saved and validated and I want to publish one of them as a test but I keep getting these two errors? 2 Error(s) Base Unit Indicat...

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Publishing to Walmart

I'm trying to publish GTIN 00030800920215 to Walmart. I published it as New but the CIC report doesn't show they received it. I republished as initial load. I'm not sure what I'm missing. Any idea why it isn't going through? We need this done ASAP.

PFG Error Message "IsDangerousSubstance?"

Good morning team! Performance Foods has asked me to address error messages, which I cannot find in 1WS for their company under reports. The request was sent to me via Excel sheet and looks like this: "isDangerousSubstance - This field is recommend...

What does this error mean? 524

Hello, I uploaded the FUSE template for case and each items, which the case gtins was uploaded with no issues but the "each" keeps giving me a validation error: 524-For Country Of Sale Code (targetMarketCountryCode) (US), Net Content (netContent) is...

Training Information About Recipient Enhanced Content

Hello. Can you tell me more about where I can find training opportunities for the Enhanced Content upgrade specific to recipients?

Recipient FAQs: Enhanced Content Overview & Preparation

This document is intended for recipients transitioning from 1WorldSync ContentCast to Syndigo’s Enhanced Content platform. What is the ContentCast upgrade to Syndigo Enhanced Content? Syndigo is evolving the ContentCast experience by delivering a...

Recipient FAQs: APIs

This document is intended for recipients transitioning from 1WorldSync ContentCast to Syndigo’s Enhanced Content platform. I use the ContentCheck API through ContentCast today – is that still available? During the upgrade process, the ContentChe...

Recipient FAQs: Features / Capabilities

This document is intended for recipients transitioning from 1WorldSync ContentCast to Syndigo’s Enhanced Content platform. Will any of the enhanced content modules or features change with this upgrade? There is no removal of existing functionalit...

Recipient FAQs: Reporting / Analytics

This document is intended for recipients transitioning from 1WorldSync ContentCast to Syndigo’s Enhanced Content platform. What additional reporting and analytics will I have access to? Syndigo provides advanced analytics and reporting, including ...

Recipient FAQs: Catalog Feeds

This document is intended for recipients transitioning from 1WorldSync ContentCast to Syndigo’s Enhanced Content platform. I send a catalog feed to Contentcast today. Do I need to update the feed or change my method/frequency of submission? In mo...

Recipient FAQs: Global/Localization

This document is intended for recipients transitioning from 1WorldSync ContentCast to Syndigo’s Enhanced Content platform. I have multiple sites across the globe. What exactly do I need to do? Syndigo’s JavaScript integration is designed to scale ...

Recipient FAQs: Syndigo Support

This document is intended for recipients transitioning from 1WorldSync ContentCast to Syndigo’s Enhanced Content platform. Who should we contact with additional questions? For any questions, or to schedule time with our technical team, please con...

Resolved! Item Management XML

Hi, We are an apparel company setting up item management through XML with Kroger. Unfortunately, the available XML samples don’t cover apparel use cases, so I’m hoping someone can help clarify a few questions. In the XML structure, do I need to defin...

Alt Text for Images in Enhanced Content

Article Contents: OverviewWhat is Alt Text?Why Alt Text is ImportantBest Practices for Alt TextHow to Input Alt Text in SyndigoImport Final Step: Republish Enhanced ContentNeed Help? Overview Alt text (short for “alternative text”) is a written de...

Publishing Release 26.02

This is under construction. Publishing release 26.02

Publishing Release 26.05

This is under construction. Publishing Current release 26.05

Publishing Release 26.08

This is under construction. Publishing Next release 26.08

PowerReviews Syndication Reporting Changes May 2026

Summary To more accurately and effectively demonstrate the impact of syndicated reviews, on May 27, 2026, several Syndication reports will be updated. The changes are as follows: Review count columns now reflect Published Reviews only Column he...

Contact Admin in IM

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What's the biggest friction point in your syndication workflow?

For those managing product data across multiple retailers or markets, what's the single biggest friction point in your syndication workflow right now, and has anything helped

What do you want to influence at Syndigo?

As a CAB member, what's the one thing you'd most like to influence at Syndigo this year — product direction, how we engage as a community, events, or something else entirely?

How can Syndigo help you get AI ready?

As AI becomes a bigger part of how shoppers discover and buy products, what does your organization need most from Syndigo to get AI-ready — cleaner data foundations, better content structure, new capabilities, or something else?

What to Expect as a CAB Member

What to Expect 4 Quarterly Virtual Meetings1 Annual In-Person MeetingOngoing collaboration and updates through the CAB Community Benefits Connect with peers who get it - Build relationships with leaders across brands, retailers, and distributors f...

2026 Syndigo Customer Advisory Board Recap

Customer Advisory Board: April 14–16, 2026 | Las Vegas Thank you for joining us in Las Vegas. Here is what we heard — and what we are doing about it. What You Told Us Everyone needs to win together. When different teams inside your company are cha...

Welcome to the Syndigo Customer Advisory Board

Where Your Ideas Help Shape What’s Next The Syndigo customer advisory board (CAB) brings together leaders across brands, retailers, and distributors to share ideas, challenge thinking, and help shape the future of commerce together. This is a space ...

Maximizing Your Value as a CAB Member

Listed below, find a variety of ways to maximize your value as a CAB member: Provide honest, constructive feedback: Your candid insights into what’s working well and what can be improved help us better understand your needs and deliver the best solu...

CAB: Objectives and Goals

Objective: The goal of the Customer Advisory Board is to build a community of thought leaders, driving innovation through ongoing communication with CAB members. By sharing insights on Syndigo’s vision and industry trends, we’ll better understand yo...

Adding Images in IM via External File Link - EFL

Please see below for the attributes required to provide content images with External File Links (EFL) outside of using DAM and Shadowing. Please note, you can learn more about DAM HERE. Minimal Attributes for External File Link Digital Asset Type C...

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Resolved! Publish Errors

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