Resolved! Digital Catalog sales slick
Is there a way to customize a Digital Catalog sales slick?
Activity in Lowe's
Resolved! Issue with Performance Food Group regarding UOM
Good morning team! I recently entered a couple of Salt & Pepper grinders for PFG, which I published to them as "new." I received a CIC message of "Review" and we reached out to the customer. Their reply was that I needed to change the UOM from Calor...
Wrong UPC Code || Need to reset and Relink
Wrong UPC codes was used in one of material we need help to unlink and link correct upc code. We want correct item hierarchy of the pallet in 1WorldSyn.
Resolved! HACCP
Where do suppliers supply HACCP information in GDSN?
Rules to Live By for Synchronizing with Lowe's in IM
This will help you successfully synchronize product content with Lowe’s via their GLN 0828439000008. It is extremely helpful with some of the nuances of managing product content with Lowe’s. To get started, let’s start with the basic rules for syn...
% of alcohol
I've put in the % of alcohol 10 times and cant save?? is it 5%., or .5%, or .05%??
Circle K - CA publication
I am trying to change my target marketing from US to CA and when I do so, I get the following error: GTIN (10017082014990), InformationProvider (0017082000002) TargetMarket (CA) combination not present to modify Global Data and TargetMarket Attribute...
Resolved! ooImages - Can one image be hid while changing packaging?
Good afternoon team! We have two vendors that we import several products from and we get different packaging (cases) for the same products. I'm assuming that it would not be advisable to have two different case images for the same item. My question i...
Data_Recipient_1WorldSync_XML_Samples for V8.48v8
Need the Data_Recipient_1WorldSync_XML_Samples for V8.48v8
Metric - Imperial conversion with FUSE
Hello! I've got a customer that has run into issues in the past with their units of measurement and the FUSE sheet. They receive the units of measurement in metric and calculate the imperial conversions. When they use more than two decimal places, th...
Resolved! Error Message - Attribute Value Must Be In List - U.S. Foodservice
Good morning team! I continue to receive the "Attribute Value Must Be In List" error message with a number of customers. The first time I came across it was with Performance Food Group and now with U.S. Foodservice. Is there any way that I can find o...
Resolved! Follow up question - Discontinued Items and Deleting Publications
Good morning team! I have been discontinuing inactive items by using the future date and deleting publications, then checking to make sure they have been truly discontinued. I do have a few items that went through a pack change, but kept the same EAC...
AS2 Certificate Update
We received an email stating our company is identified as having an AS2 connection with 1WorldSync. I am pretty sure we do not. How can I confirm this?
Resolved! nutritional question/issue
Good morning! I am receiving review/error messages on a few items concerning nutritionals. I am not seeing what is missing. In the CIC Description is lists several nutrients (which I have completed) and then it also says "At least one item in the...
CIC error-Missing hierarchy level
Hi Could you please help with below CIC error?10077890518967- Missing level of hierarchy. Correct hierarchy and republish.Additional Information Not Yet DefinedEverything seems correct still getting cannot sync cic error from Wegmans.Thank you.Nitesh
Resolved! Needing a new Gtin or just an update?
Good afternoon team! I have a quick question regarding an upcoming change to one of our items. Currently, we have a can of Anchovies in Olive Oil. However, we are planning to swap the olive oil for sunflower oil...everything else will be the same. W...
Resolved! Can a new item be entered and put on hold?
Good morning! I was asked a question by our Item Management team regarding new items that cannot be completed when entered. For instance, the images, specs, etc. might not be ready whenever I'm asked to enter the item in 1WS. Is there a way to enter ...
DATA ERROR WHEN INFO ARRIVES TO 1WS
When my item gets to 1WS I get a DATA VALIDATION ERROR that says "5000:Link Already Present (Duplicate), Parent Item (GTIN), Child Item (GTIN)"What does this mean? Do I have to fix something?
Resolved! Changing the alternate item ID number on the 14-digit GTIN record.
If the Item ID 10033400612525 changes its' Alternate Item ID# from 49S786Q0825 to 30M786Q0825 and it is published to trading partners, do we need to "unpublish" before making that update? Or is it something we can change and then do a re-publish fun...
Resolved! Item Net and Gross Weight Issues
Hey Community, I am in search of help as one of my items that I am trying to publish is getting a error message saying that the net weight needs to be greater than or Equal too Child item which it is and also that the Gross weight needs to be 96% or ...
Resolved! items discontinuation issues
Hello, Team. Could you please clarify if something should be done when the item has already been discontinued but in Worklist there appeared Errors/Warnings after discontinuation process? For example: Error / Warning status R01357 : Shipping...
Resolved! Walmart - Error message with images
Good morning team! I am getting an error message regarding images I uploaded for Walmart. The CASE Gtin is 10071072013622 and the EACH Gtin is 00071072013625. I have attached screen shots of the error message and what is in the images area showing ...
Kroger Image error
We are seeing an error on the each level image for Kroger - 0 is not a valid facing value - can anyone provide information on what this is and how to correct? Thank you!
Item Attribute Errors not showing
Hey Community, I am working on a product at its base unit level and case level and I am receiving feedback from my recipient that these errors are showing, but I do not see those attribute options on my side to be able to correct these. Is there a wa...
Item Question for Specific Attribute
Hey Community, I am in search of answers for one of my products I am trying to get published. My retailer that is pulling my product information has let me know that one of my products has a attribute that is filled out incorrectly. The only problem ...
Wakefern Rejecting Item
Hi Community, I am working on a Item that is needing to be published to Wakefern and I know Wakefern has a very specific list of item requirements that they want us to follow and I did so, but when I publish the item to Wakefern's GLN it comes back a...
Resolved! Sysco Attributes in 1WS Not Synching With Their Supplier Suite
Good morning! Our team who takes care of various customer portals are telling me that many of the items that I maintain in 1WS are not synching with Sysco Supplier Suite. Is there anything I would need to do on my end so that all our items end up in ...
Troubleshooting Lowe's - Barcode or Model Validation Error from SOS
Error Message: Barcode or Model validation error from SOS item information. Error Message How to Resolve: Remember, when synchronizing with Lowe's, the content you publish must match the information they have on their end and are expecting from ...
Lowes and 1WorldSync
What does this mean? Registration attempt : 2022-11-23 06:08:40.0 Rel. Dependant : 0828439000008 Rel. Action : REVIEW Status Detail : 000 10088682791208:CIC999:10088682791208 This GLN/VBU has been migrated to Lowe's Item Management Application Error ...
