Analytics

Brand Reviews Report

The Brand Reviews Report provides information in a tabular format for all Brand Engage reviews collected in the date period specified, providing individual response level insights such as Product Name, Review Bottomline, and Review Comments. The Bra...

Brand Answers Report

The Brand Answers Report provides information in a tabular format for all Brand Engage answers collected in the date period specified, providing individual answer-level insights such as Product Name, Question Text, and Answer Text. The Brand Answers...

Brand Questions Report

The Brand Questions Report provides information in a tabular format for all Brand Engage questions collected in the date period specified, providing individual question-level insights such as Retailer, Product Name, and Question Text. The Brand Qu...

Brand Collection

The Brand Engage collection is analyzed in the first two page tabs of the Brand Engage section of Analytics, both of which are discussed below. Q&A: Analyze and act upon Brand Engage Q&A collection performance dataResponses: Understand and optimize ...

Brand Engage Overview

The Brand Engage section of Analytics offers insights into how your Brand Engage content is performing, including which retailers are collecting your brand questions and how well your team is responding to those questions. Brand Collection: See the ...

Data Explorer Overview

The Data Explorer page contains the centralized list of all data-table reports. This page is the single place to find detailed data behind any PowerReviews report, product, or feature. Each of the reports listed on this page aggregates, combines, an...

Saved Reports

The Saved Reports page is the central place for viewing and managing all of the reports you have saved yourself from the My Reports tab. You can also view reports that other team members have shared with you from the Shared With Me tab. How to Save ...

Subscribing to Reports

You can subscribe to, manage, and save reports so that you can quickly and easily access the UGC data that's most important to you and your team. You can subscribe to as many reports as you wish within the Analytics tool, and can have them delivered...

Subscriptions Overview

The Subscriptions page is the central place for managing all of your report subscriptions, both those you have created for yourself as well as for other team members. From this page, you can: View... a current version of the report by clicking the r...

Q&A

The Q&A page includes detailed information on how your customers are interacting with the Q&A Display. Each section of the report is detailed below. Q&A Interactors UGC Interactors - Count of unique visitors to your website that interacted with s...

Media

The Media page includes detailed information on how your customers are interacting with the Image Gallery. Each section of the report is detailed below. Media Interactors UGC Interactors - Count of unique visitors to your website that interacte...

Review

The Review page includes detailed information on how your customers are interacting with the Review Display. Each section of the report is detailed below. Review Interactors UGC Interactors - Count of unique visitors to your website that intera...

UGC

The UGC page includes detailed information on how your customers are interacting with each type of user-generated content (UGC), including reviews, media, and Q&A. Each section of the report is detailed below. UGC Interactors UGC Visitors - Cou...

Site Analytics Overview

The Site Analytics section provides an in-depth look at how your visitors interact with the user-generated content (UGC) on your website and how they subsequently convert. UGC: Understand broadly which UGC types (review, media, and Q&A) your visitor...

Compare

Compare sentiment and review ratings across top topics that are important to your consumers by product, brand, or category. Compare defaults to blank until you select values to compare for trends in the top topics and mentions. Once you select value...

Sentiment

The Sentiment tab helps you understand how consumers feel about your products and gain insights into what's most important to them so that you can take action. Filtering Filtering allows you to filter by date range, merchant, product name, categor...

Product Sentiment Overview

The Product Sentiment section provides you with a deeper understanding of how consumers feel about the products on your website and identifies emerging opportunities across merchandising, product, Marketing, and more. Sentiment: Understand how consu...

Sampling Reviews

The Sampling Reviews Report provides information in a tabular format for all reviews badged with sampling that were collected in the date period specified in the filters. It contains a subset of the data found in the Reviews Report, since it is limi...

Sampling Sentiment

The Sentiment tab helps you understand how consumers feel about your Sampling products and gain insights on what’s important to consumers, so you can take actionable insights. The Sentiment tab is pre-filtered on your sampling program(s). Filtering ...

Sampling Collect

The Collect page provides a detailed analysis of how your Sampling efforts are performing and breaks that out by campaign and product. The filters along the top allow you to focus on the level of detail that you care about, whether that is one or ma...

Sampling Display

The Display page holds detailed information on how Sampling reviews are affecting your product display pages. This includes how many Sampling reviews are shown across your product pages, how the conversion on those pages has been performing vs. page...

Sampling Overview

The Sampling section details the performance of your sampling initiatives, including both current and historical campaign information and, if you are a PowerReviews display client, how that impacts your display. Sampling Display: Understand the impa...

Email

The Follow-Up Program section of Analytics provides a detailed explanation of how your Follow-Up Email program is performing, including important perspectives on email deliverability, email response rate, and overall email performance. The ability t...

Visual & Social Media

The Media Report provides information in a tabular format for all Visual and Social Media collected in the date period specified, providing individual-level insights such as Media Caption, Observations, publication status, and associated review. The...

Visual & Social Collect

The Collect page shows a detailed analysis of how your Visual & Social collection efforts are performing. This perspective addresses important metrics such as the number of images and videos collected. Use the filter along the top to focus on the le...

Visual & Social Display

The Display page shows detailed information on how your current display looks to your customers from an image and video perspective and how that impacts traffic on your website. This analysis includes all media that are currently published on your w...

Visual & Social Overview

Visual & Social analytics provide insight into how your media content is performing, including how media affects conversion rates and how to more effectively get social content onto your display pages. Visual & Social Display: See the amount and dis...

Outbound

The Outbound Syndication page offers you an in-depth look into the content that you have syndicated and the effect it has on your display partners' coverage. These reports contain filters by Display Partner name, which allows you to drill down to se...

Inbound

The Inbound Syndication page offers you an in-depth look into your syndicated content and the effect it has on your coverage. Note that all syndication reports show data for all time and don't adhere to a date picker. Each section of the report is d...

Syndication Overview

Syndication analytics provide in-depth reporting on how your user-generated content (UGC) sharing is performing, including Inbound Syndication (typically where retailers receive content from brands) and Outbound Syndication (typically where brands s...

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