Welcome to the Syndigo customer Community platform!
The Syndigo customer Community platform provides real-time access to top industry knowledge,
education, and additional support to drive your business success.
Add a product after an eCatalog has been created. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with Recipients who do not have access to Syndi...
Edit the products listed in an existing eCatalog. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with Recipients who do not have access to Sy...
View eCatalogs and product details. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with recipients who do not have access to Syndigo. View...
Share an eCatalog externally. Download product assets, a product spreadsheet, or a PDF of the eCatalog. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share...
Use existing eCatalogs as templates to create new eCatalogs. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with recipients who do not have a...
Adding Users Users can be added for access to the Asset Portal in two ways. Register via Asset Portal: Navigate to https://assethub.syndigo.com/register.Click Register in the top right corner.Fill out the required fields and submit. Or, Submit a S...
Follow the steps below to successfully set up an FTP/SFTP connection for data ingestion to the Syndigo Platform. After the steps, you’ll find a helpful FAQ section addressing common questions about the FTP/SFTP setup and process. Confirm Functiona...
Hello,I am contacting you regarding the setup of the manual upload flow for the Order Feed file. We tried to access the SFTP server using our old credentials, but they are no longer working.For this reason, could you please help us with a reset and p...
The purpose of this article is to outline all the required steps a Syndigo user must complete to successfully enable analytics reporting on Product Display Page URLs. We recommend following the steps outlined below for streamlined setup. Introduct...
The purpose of this article is to outline all of the required steps a Syndigo user must complete in order to successfully manage Syndigo Verified data through the Syndigo Platform. We recommend following the steps outlined below for streamlined prod...
The purpose of this article is to outline all of the required steps a Syndigo user must complete in order to successfully publish Core Syndication data through the Syndigo Platform. We recommend following the steps outlined below for streamlined pro...
Create a new eCatalog and determine the products and content that will appear. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with recipients...
Access Syndigo Verified content and preview product images. When product content is verified by Syndigo, it is auto-published to the Syndigo Marketplace. For accounts with access to the Syndigo Marketplace, the Syndigo-created content can be previ...
Manage the Attribute Library, Account Preferences, and the Company Dictionary, or set User Permissions. The Configuration tab houses settings that affect the organization and integration of the content you work with across the account. Access the At...
Understand how to access and manage Recipient Profiles and the publication process. The Connections tab holds all information pertaining to Recipients. Access a Recipient Profile to manage any products, subscriptions, or publication associated wi...
The Product Details page is the hub for an individual product. It houses all information relevant to that specific product, including attributes, assets, properties, and classifications. Features and accessible tabs may vary between accounts. Prod...
All Syndigo accounts with Digital Shelf Analytics & Reporting services have access to the Analytics Dashboard. A default Dashboard has been created for all accounts and users can also create customized dashboards specific to individual business needs...
Overview An Application Programming Interface (API) is a set of protocols, routines, and tools for building software applications. Most commonly, APIs act as a bridge between the two software programs, enabling them to exchange information and work t...
Should I use the Content Experience Suite API? Suppliers who are considering automating the creation of products, updates to products, and maybe also publications to recipients may consider Content Experience Suite API. Recipients who want to automat...
Customer Managed Vocabularies is a user interface created to manage API Vocabulary Files. A Vocabulary is a way for clients with an API Integration to create a mapping key using Internal Attribute Names instead of Attribute IDs (or GUIDs). Vocabula...
Containers are attributes that have additional attributes nested within them. A Parent Container is a container attribute that does not exist within another container. A Child Container is a container that exists within another container. A value set...
Competitive rankings in scorecards can help give your vendors context around how they compare to their peers which can hopefully drive those vendors to improve their content to be better than their direct competitors. Competitive rankings are enabled...
The Scorecard Dashboard report allows you to see how each product scored for each listed condition across all of your scoring templates. This allows you to focus on particular scoring conditions and see how many products fall under each condition acr...
Configuring a vendor score card is done simply through the Syndigo Report Builder. Using the global navigation menu, navigate to Report Center > Report Builder.Click on Create Insights Export. The report builder modal will appear, walking you throug...
Each score card that is generated can be revisited through the Activity Log. Using the global navigation menu, navigate to Activity Log > Insight Reports. There, you'll see all reports that have been generated. You can search for specific scorecard r...
The VendorScor program evaluates various content attributes collected from your website. These evaluations are then calculated to an overall score based on configured weighting in content templates. These templates are configured and loaded for you i...
The Syndigo platform has a Scorecard Summary report that allows you to see the overall scoring activity at the scorecard level as well has the history of scores. To get to this report: Click Report Center in the global navigation.Click Report Builde...
To edit a score card report, in the global navigation, click Report Center > Report Builder. You'll see all reports that have been configured at any given point. Reports that were configured for a single ad hoc run and reports scheduled to repeat. ...
The Syndigo customer Community platform provides real-time access to top industry knowledge, education, and additional support to drive your business success.