Feature Documentation

Social Integration

The Social Integration feature allows a user to easily upload UGC from Facebook, Instagram, or their desktop or smartphone when they are writing a native review via the Write-a-Review form, Review Your Purchases (RYP) form, or Visual Content Collect...

Google SEO Updates (Page Experience)

In June of 2021, Google introduced an update to the company's search algorithm that puts more weight on specific page load signals and makes page performance a more significant part of determining search rank. These changes have been rolled out and ...

Professional Services: Social Essential+ & Social Pro+

Social Essential+ and Social Pro+ are the premium tiers in the PowerSocial Suite. These tiers include all of the features of the Social Essential and/or Social Pro lower tiers, plus PowerReviews Professional Services. Our moderators will handle the ...

Social Essential: Overview

Our Social Essential offering allows you to gather Instagram UGC via specific @mentions, tags, and #hashtags; moderate the collected UGC; create content rules; manage and request usage permissions for the UGC; match the UGC to a product in your cata...

Product Data Options & Considerations

Product Data is one of the most critical components that drives the PowerReviews solution. You can inject your Product Data into the PowerReviews solution in two ways: a feed file or a JavaScript Feedless Beacon. Both methods are robust and reliable...

iOvation Validation

Mass advertising, trolling, and attempts at automated content submission are all sources of inauthentic content. To combat this, PowerReviews has partnered with iOvation, an industry leader in device reputation technology. iOvation is a JavaScript-b...

Order Data Options & Considerations

Your order data is part of the engine that drives the PowerReviews solution, enabling us to collect reviews from your customers. You can send us this critical data in two ways: an Order Feed or a JavaScript Checkout Beacon. This guide will help you ...

Product Data & Order Data

Product Data and Order Data are the two most critical components that drive the PowerReviews solution. Without these components, your UGC collection and display solution (as diagrammed below) will be unable to deliver maximum business impact. Learn ...

Google Seller Ratings

Google Seller Ratings is a Google Ads extension that displays a star rating (between 1 and 5 stars) on search ads. This automated extension is calculated by aggregating customer reviews from various sources that Google trusts. The star rating displa...

Enhanced SEO Options & Considerations

This article discusses PowerReviews' three Enhanced SEO options and considerations. If you've already decided on an option and want to learn more about implementing Enhanced SEO, click here. If you are utilizing Shopify as your eCommerce platform, p...

What is a Rich Snippet?

PowerReviews' Review Display technology provides SEO benefits by rendering Rich Snippets (also known as Rich Results) on Google's organic Search Engine Results Pages (SERPs). A Rich Snippet is a result returned by Google that contains more extensive...

Share to Amazon

The Share to Amazon feature can be added to your PowerReviews integration to help increase the number of reviews for any products you sell on Amazon. Share to Amazon integrates seamlessly with the Write-a-Review process on your website. Once a custo...

Google Shopping/PLAs (Product Listing Ads)

You can create shopping ads on Google where your potential customers can see what you're selling. This is known as a Product Listing Ad (PLA). A Google PLA shows potential customers a photo of your product, the product name, the price, a store name,...

Share to Social

The Share to Social feature allows a user to share their newly submitted review to their preferred social media platform. This enables the social link to return directly to the PDP. By allowing consumers the option to share their product experience ...

PowerSocial Troubleshooting

This article discusses common PowerSocial troubleshooting topics. (Before reading on, contact PowerReviews Technical Support to request an API token reset if you know yours has been compromised.) This article contains the following sections: Content...

Social Pro: Experience Metrics

The metrics dashboard provides metrics for the performance across your website(s) as well as individual Experiences. From within the dashboard, we measure key metrics including visitors, engagement, click-throughs, shares, and content. Accessing Met...

Social Pro: Publish an Experience

Before you can publish an Experience, you must first create the Experience within the Social Pro tool. To learn more about creating an Experience, click here. To learn more about all steps in the Social Pro Experience Creation Process, click here. H...

Social Pro: Create an Experience

Before you can create an Experience, you must first review, manage, and classify your Instagram user-generated content (UGC) within the Social Pro tool. To learn more about reviewing, managing, and classifying your UGC, click here. To learn more abo...

Social Pro: Review, Manage, & Classify Content

Before you can review, manage, and classify your Instagram user-generated content (UGC), you must first configure content streams and rules to pull this content into the Social Pro tool. To learn more about setting up content streams and creating ru...

Social Pro: Experience Creation Process

This article serves as the main page for the Experience Creation Process within the Social Pro tool. Before proceeding with the articles below, please visit the Social Pro: Overview article and ensure you've completed all enablement and configuratio...

Social Pro: Overview

Social Pro is a full-service social curation suite empowering PowerReviews clients to create, manage, and measure social UGC (user-generated content) experiences. With this tool, you can create and build galleries with custom layouts using UGC from ...

Social Essential: In Real Life (IRL) Gallery & Shop All Page

In Real Life (IRL) Gallery The In Real Life (IRL) Gallery is a JavaScript Snippet you can add to your website to highlight customer-sourced UGC from Instagram, across your entire product catalog. The IRL Snippet is traditionally placed on your home...

Page IDs & Page ID Variants

Page IDs and Page ID Variants are two components that impact your Product Data, PDP Filtering, Write-a-Review form, and Reporting within PowerReviews. It's important to know the difference between the two and how to use them correctly. An easy way t...

Product Data & Order Data Status Indicators

The statuses of your Product Feed and Order Feed appear in the Status box on the main page of the PowerReviews Portal, located to the right of the Moderation Channels. In this box, four different statuses may appear for each feed: Gray, Green, Yello...

PowerSocial Suite & Visual Content

PowerReviews can collect, display, and integrate with different social platforms in various ways throughout our solution. Learn more about our PowerSocial Suite and Visual Content features below. PowerSocial Suite The PowerSocial Suite enables brand...

Q&A Overview

PowerReviews offers a Questions & Answers (Q&A) feature as part of our solution. This feature allows your customers to ask product questions directly on your PDPs and get answers from your brand SMEs or other customers, to remove any purchase-blocke...

Premium Collection

Premium Collection expands your review collection features, further enhancing the Review Your Purchases (RYP) experience. It also drives higher completion rates for Ratings and Reviews, and collects valuable insight from consumers. Premium Collectio...

Review Your Purchases (RYP)

Review Your Purchases (RYP) is a review collection method that allows customers to review multiple products they've purchased on a single page. We recommend this method if your customers have an average cart size greater than one product. The produc...

Scaling Email Sends for Deliverability

After a customer makes a purchase on your website, sending them a Follow-Up Email to solicit a product review is a critical part of the UGC lifecycle, whether you choose to use PowerReviews as your Email Service Provider (ESP) or a third-party provi...

Follow-Up Emails

Configuring and sending Follow-Up Emails to your customers post-purchase, inviting them to leave a product review, is critical for collecting new UGC on your website. Studies show that up to 60-80% of customer reviews are collected as a result of di...

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