The Kroger API (Application Programming Interface) provides you with a new way to sync your product content with Kroger. They wanted to simplify some of the existing processes for data sync. The Kroger API provides a more direct communication channel to help you get your product content to .com more quickly and efficiently. Information Providers can utilize tools like 1WorldSync’s Item Management as the interface with the Kroger API. This means there will not be a need to manage your content in more than one application once you complete the steps for transition.
1WorldSync is helping customers migrate content from Kroger VIP to IM via a cost-free initiative.. Utilizing the Kroger API includes two primary steps for success. First, any content in VIP is migrated to Item Management. Once the Migration is completed successfully, start the QA process. If users want to skip the cost-free, 1WorldSync-supported migration process, this can be done by entering the Kroger top-off data directly into IM.
We highly encourage you to register for one of the 1WorldSync Kroger Item API Kickoff Webinars.
Do you have to use this new process? Kroger’s preferred method is to have all item setups and updates submitted via the API, which starts within Item Management. That said, we understand that transitioning to a new portal and process takes time to learn. So no worries, you can continue using Product Introduction for now as you work toward aligning with the new API process.
Note: VIP is scheduled to sunset at the end of 2025
Will the Kroger API replace all those steps? Yes, the Kroger API process is designed to streamline and replace the previous steps used in item setup and updates (Kroger VIP). By using Item Management and the API, you’ll experience a more efficient, automated workflow that reduces manual entry and improves data accuracy. We understand this is a transition, so while the goal is to fully move to the new process, there will be support along the way as you adapt.
To help you through this process, 1WorldSync will work with you to transition your products from Kroger VIP (Product Introduction) into IM at no cost to you.
Join the 1WorldSync Migration Queue by clicking HERE and scrolling down to the bottom of the page so you can complete the online form.
Brands will be selected and added to the monthly migration waves. 1WorldSync professional services will notify you when your content migration begins/ends. Once completed, you can log into IM (VIP will no longer be accessible).
What Happens During the Migration?
1WorldSync will work with you to move your VIP content into Item Management. The VIP data being migrated pertains to Kroger's top-off information, which will be linked to the Kroger playlist in Item Management.
The VIP content for GDSN and Non-GDSN suppliers will be migrated to IM by 1WorldSync and will be required to meet the current GDSN standards. If you have not made updates to your content since 2024 or before, you could see some GDSN compliance errors that require your attention before the migration can be completed successfully.
If you have both GDSN and Non-GDSN items in VIP, please work with our Professional Services team on which items will need to be migrated. Do so by responding to the email we send you or by emailing us at professionalservices@1worldsync.atlassian.net .
Our Professional Services team will contact you during the migration in case any of these errors occur.
Next Steps After the VIP to IM Migration
Once the migration is complete, you can begin the QA process to ensure your content meets Kroger’s requirements defined in the Style Guide. Below is a high-level view of the QA process:
- Apply the “Kroger” playlist to your items in IM, validate your items, and correct any validations.
- Submit Products for Certification by publishing those items to the Kroger API Certification GLN 0838016000123 for review.
- Review the Feedback. Note: If you receive a Rejected CIC, review your item and make all of the necessary updates. Republish as “New” and check the newest response. Review feedback via:
- Email if you signed up for the “Rejected” notifications.
- Item Management Dashboard link
- Within the Item Status link
- Recipient Response Report
- Sync Status Report
- Worklist
- Select Certified Products to Sync through the Kroger API and publish to Certified Items for Kroger API GLN 0838016000116.
You can learn much more about this process in the 1WorldSync Kroger Item API Kickoff Webinar, 1WorldSync Kroger Item API Kickoff Guide, Kroger API Quick Sheet, and the Webinar Documentation.
Revision #:
10 of 10
Last update:
09-25-2025
03:39 PM
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