04-14-2026 04:09 PM
Hello,
So if I have published to multiple recipients but need to unlink the hierarchy. Do I have to withdraw/delete all of them? Do I need to go into product introduction and do anything, even if they have been submitted to Kroger, Albertson.
Thank you for your help!
04-15-2026 07:13 AM
@URuizFoods01, good morning!
I am enclosing a link to a previous post explaining this process:
https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/How-to-Unlink-Items-in-IM/ta-p/6998
Whenever I have needed to withdraw publications in order to unlink hierarchies due any particular updates, I just went through the process listed on the post and did not have to go into Product Introduction.
I hope this helps...have a nice day!
04-16-2026 08:03 AM
@URuizFoods01, you're welcome...have a great day! 🙂
04-15-2026 07:13 AM
@URuizFoods01, good morning!
I am enclosing a link to a previous post explaining this process:
https://community.1worldsync.com/t5/IM-Knowledge-Troubleshooting/How-to-Unlink-Items-in-IM/ta-p/6998
Whenever I have needed to withdraw publications in order to unlink hierarchies due any particular updates, I just went through the process listed on the post and did not have to go into Product Introduction.
I hope this helps...have a nice day!
04-15-2026 04:12 PM
Extremely helpful! Thank you so much.
04-16-2026 08:03 AM
@URuizFoods01, you're welcome...have a great day! 🙂
04-16-2026 08:09 AM
Thank you @nancyVigo
04-16-2026 08:14 AM
@CommunityJedi22, you're welcome...have a great day! 🙂