1WorldSync Customer Community

Packaging Changes and how to time them

Hi - we are trying to figure out the best/perfect time to change packaging images when syndicating to customers.  We will change our packaging slightly - maybe fat changed a bit in the nutrition facts panel or the appetite image changes on the packag...

Timing for publication status = Delete_Pending to become fully deleted

I have >30K GTINs publication status = Delete_Pending in IM. How long does it take to delete? Is there a way to expedite the process?

IM 8.68 - (December 2025) Participant Dictionary, Valid Values, and Validations

Please see the attached IMPD for IM 8.68.  This was implemented into Pre-Prod on December 5 and Production on December 6. Please post your questions in the comments below.

Data Loading and Maintenance (DLM) and ContentHub

Watch this video for details about Data Loading & Maintenance and Content Hub!

Mass / Bulk Image Upload

Is there a way to upload images in bulk?  Doing so in item management is going to take many man hours. How can this process be done in a large batch?

Kroger API QA Process - Next Steps After Migration

Please follow the process below throughout the QA process and post your questions in the Comments below.  You can also review this information on the 1WorldSync Website as needed.   Apply the Kroger Playlist at Every Level of the Hierarchy Save ...

Packaging Type Code for bulk liquid item

I am trying to decide which option is best to select for the Packaging Type Code for bulk juice items we sell in tanks, like a tanker truck, as 'Tank' is not an option. Nothing else is a clear option.Thanks.    

Do I Need A New GTIN

GS1 created a tool to help customers with many of their GTIN questions including Do I Need a New GTIN?  After clicking that link, you will go to the GS1 website where you can use this interactive tool created to help you with your many GTIN creation...

Validation Error Product Type: Display - Gross Weight

I am trying to set up a floor ready display (product type: display) and I am encountering the error below: How can I fix this? The Ti-Hi is 6x1. The gross weight of 1 display is 23.48lb.   If all of following three attributes are provided, then gross...

Editing while in transition

Can I edit the image in 1WS while in transition? Below is the image showing in my portal  

Can't figure out how to satisfy error message-Wakefern

    I am having a problem trying to figure out, what it’s asking me to do, or to make it work and validate? Can I trouble you to see if you could tell me what I am doing wrong?   It is a 36 tray display, 18/18 of each flavor.  There are 9 displays on...

Auszug aus dem Handbuch 1WorldSync Approval

Introduction 1WorldSync approval is a web application where retailers can review, search, and subscribe to item data delivered to them via any GDSN-certified data pool. The application can also act as a data recipient for retailers. For data to be vi...

EZ Fill Template for DLM

The EZ Fill Template is the primary document used to capture all the product attributes required by Food Service for data loading. Please complete the template and return it to us so we can load your product data. 1. Customer Data Input Tab This is ...

201 Advanced - Item Management for the Kroger API Workshop

We receved an email stating an issue with the supplier price file of TD Synnex. W

I requested help to set up the FTP file in Channel online, I received and email stating that ther was an issue withe the supplier price file of TD Synnex. Let me know how to fix the issue.  Please email me back at jhelms@lumbeegroup.com.  Let me know...

101 Basic: Item Management - How to Delete or Withdraw Publication

                  Please Note, that this process includes the withdrawal or deletion of publications.  In this video, you will also learn about Deleting Publications and Withdrawing Publications.   Additionally, this video discusses unlinking existin...

Rich Content Campaigns plugin for WordPress

WordPress Plugin Script for DCCN Campaign content

New Attribute: AI Level

As the industry rapidly evolves and more Manufacturers introduce AI-related product designations, DataSource is introducing a new standardized attribute to help improve clarity and consistency across all markets.  What’s Changing?  We are replacing ...

Ticket Creation Incident in the Community Platform

Hello, we are having an issue that will impact customers opening tickets in the Community.  When users create a ticket, the dropdown menu to select the application is blank.  I just escalated this issue with priority urgency.  I apologize for any in...

Data Loading & Management FAQs

Sync data to recipients: The method of syncing data starts loading data in Item Management. Then, publish the data to the trading partner.    How can I find out what the trading partner requires?  Please visit the trading partner landing page and do...