‎05-26-2026 09:43 AM
Unable to enter a support request, priority drop down is empty and it is a mandatory field to submit a ticket.
‎05-26-2026 12:00 PM
Hello @JRB and welcome back to the customer community.
We are sorry for the issue you are encountering. This is a know issue and it is still investigated. We have a thread about it here: Issue Creating and Managing Tickets in the Community Platform.
In the meantime, you can raise a ticket by also emaiing us directly at [email protected] or [email protected],
Thank you.