Forum Posts
Cannot See Kroger Playlist
I published an item to the Kroger API Certification Queue. I am missing a few things and it was rejected, so I went back to edit it. But, I cannot seem to get the Kroger Playlist to display. How do I get the Playlist to show? I feel like I have tri...
Resolved! Editing a published ITEM
I published an each and case pack and then realized I had incorrect GTINs. Am I able to adjust and alter this product? If not how can I delete and start over? I have already assigned the UPC to that product so I can't use a new one. Thank you, De...
Resolved! 655: GTIN has a GDSN Registry Status of (IN_PROGRESS) or (Null).
A few of our GTINs have the following message and I can’t seem to get it to pass validation in order to publish. "655: GTIN has a GDSN Registry Status of (IN_PROGRESS) or (Null). GTIN information that is not yet registered with the GS1 Global Registr...
IMF #s for newly submitted Displays
Hi,I submitted three items this morning, through Product Introduction, to Kroger. Its been a couple of hours and there are no new comments for the submissions00054800424375 Ben's Ready Rice Core 72ct Display00054800425570 Ben's Ready Rice Variety Qua...
Kroger Supplier Hub
Hi, we’re trying to obtain IMF’s for two items for Harris Teeter. We are a new vendor, and HT will be pulling our items from UNFI. We are receiving the following error when trying to submit: Item Returned for Review:Item is not listed to a production...
Harris Teeter New Items
Hello,We are new vendors for Harris Teeter. I have been instructed to use 1WorldSync to add our products. Please let me know the next steps to get these products added ASAP. I have been told we need an IMF number for each product.Please let me kno...
Resolved! Kroger Nutritional Facts Error Message
Good morning team! I am trying to fix an error message sent by Kroger regarding some nutritional facts they would like updated. I have come across this error before and have been able to take care of it. After updating the requested attributes in 1WS...
Data Integrity issue with setup
I submitted a shipper IMF and it is being rejected due to a data integrity error because the consumer GTIN is showing as the case GTIN under Key information. It shows correctly under key contains information. Can you please let me know why this is ha...
KR16000 Product Classification error
I am getting this error, and am unable to identify the field in the interface that it refers to. There is no field labeled Product Classification. The only thing I see that is close is the Classification Specific Attributes section, which I have al...
Resolved! Error Message "Invalid value; must be numeric (Manufacturer Suggested Retail Price Basis)"
I am getting this message but I am using numbers. I tried with or without a decimal and I am still getting the same message.
Resolved! KR16002 Nutrient Basis Quantity Type Code
Hi, i am a first-time user. we are importing our info from a different GDSN data pool. I am getting this message in validation: KR16002 Nutrient Basis Quantity Type Code is required when Nutrient Type Code is populated on Base Units. Item (0008195380...
Error Message
Hi, I am trying to complete Kroger VIP Setup for 2 new items, however, I cannot complete due to the following code:PI6211 For item 00742753348465, attribute Serving Size requires a positive number.PI6211 For item 00742753348458, attribute Serving Siz...
Kroger: Case set up error PI5036 Certified for Passover Diet
Hi Team, Can you please help me why Case Hierarchy comes back with this error message: PI5036 Certified for Passover Diet is required when Diet Type Code is Kosher. For GDSN items, you may need to correct data in the data pool. Item (10818290019728)...
Resolved! IMF#?
We have submitted our test file to Kroger/Fred Meyer. The item is and has been registered with WERCS. The WERCS required registration has been reported to Kroger (6/4). We have validated and submitted successfully. But Kroger is asking for a IMF# tha...
Resolved! Kroger New Brand Submission.
Good Day, I submitted the below items and now it under "review". Below is the message popped up before I submitted, What does this means? KR1325 The brand/sub-brand for this item(s) (10608863691907,00608863745313,00608863745320,00608863745306) has no...
Resolved! GTIN change
Good morning, I have entered an item into 1sync prematurely and there are changes that are needing to be made. This item has not been published to anyone. It is currently in as a 48 ct. box, but should be 72 ct. so the dimensions will change at the u...
Updating Existing IMF
is it possible to update an existing IMF without creating a new one? There was an error when inputting the distribution method (was entered as warehouse but should be DSD), GTIN00850019179866.The applicable Kroger Event Code is not longer available i...
VIP Submitted Class vs PID Class
i have been receiving the following error message for two of my GTINs. In searching the forum suggestions have been to update the class to the PID class listed in the error message, in this case the it would be 381. When I search in the Family Tree, ...
VIP show wrong Case pack quantity after submission
Hello, we are experiencing issue with case pack quantity specifically for assorted items. Currently for 2 of our hierarchies submitted in VIP, we received feedback from buyer, that it is showing wrong case pack quantity as 1. Buyer also mentioned tha...
HEIRARCHY REVISION
Hi, i need to modify one of the parent and child direct link quantities... can someone please advise how to do this? i did not yet publish this style. let me know... thank you in advance
Resolved! Kroger Image Error Message - Facing Value
Good morning team! I've encountered an issue with Kroger regarding an Image Facing Value of an item that I just updated in 1WS. I only have one image facing "Front" and the others have been locked so that only UNFI can see them (they required extra i...
Trouble setting up new item
Trying to set up a new item and it says the Model GTIN provided cannot be one of the items in the hierarchy. It says to resubmit with a valid model GTIN but that is the GTIN of our product how could it not be valid?
Resolved! Got errors where I have no idea on what to do
I have received the following errors but am working out how to change them.KR1177 At least one region entry is required. Item (00810166830089) KR5447 Manufacturer Suggested Retail Price, Manufacturer Suggested Retail Price Basis and Manufacturer Sugg...
KR15995 When Base Unit equals TRUE and Type of Labeling equals NUTRITIONAL then either Nutrient Type
I am receiving the following error code for item 00850019179866 but all nutritional information is up to date in Item Management. Is this just a matter of waiting for the updates to flow through, or are there additional steps I need to take? KR15995 ...
Resolved! Item returned for review - duplicate image
Hello, We received this message in the comments section, we double checked and there is no duplicated image both on Item Management and VIP. Can you let me know where to edit? Thank you.
Component Link in VIP
Is the Component Link still available? And if so, how do you populate the Nutritional information within that link for a Party Tray that has several items within the tray? Via a Component Number?
temp controlled
1 World is driving me nuts...your platfiorm is so difficult to navigate. The temp controlled...i have an ambient item and I entered 65F for the min and 70F for the max..and then added storage and handling..and the poprtal keeps on bouncing... I need...
Resolved! Requirement for organic & ingredient statement
I have a validation error in Kroger that says: KR15921 Organic Claim and Ingredient Statement are required if Consumer Unit is No on a Base Unit within an Item Hierarchy when Type of Labeling = None and Product Classification = Non-Edible (Human or ...
Item management export
I have been trying to export data to product introduction for Harris Teeter and thought I completed it but I guess I was wrong. I need to get the new items I created in Item Management over to Product Introduction so that I can submit a division requ...
