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Resolved! KR16002 Nutrient Basis Quantity Type Code

Hi, i am a first-time user. we are importing our info from a different GDSN data pool. I am getting this message in validation: KR16002 Nutrient Basis Quantity Type Code is required when Nutrient Type Code is populated on Base Units. Item (0008195380...

erikjaeger by New Contributor II
  • 86 Views
  • 3 replies
  • 1 kudos

Error Message

Hi, I am trying to complete Kroger VIP Setup for 2 new items, however, I cannot complete due to the following code:PI6211 For item 00742753348465, attribute Serving Size requires a positive number.PI6211 For item 00742753348458, attribute Serving Siz...

Kam by New Community Member
  • 51 Views
  • 1 replies
  • 3 kudos

Resolved! IMF#?

We have submitted our test file to Kroger/Fred Meyer. The item is and has been registered with WERCS. The WERCS required registration has been reported to Kroger (6/4). We have validated and submitted successfully. But Kroger is asking for a IMF# tha...

Resolved! Kroger New Brand Submission.

Good Day, I submitted the below items and now it under "review". Below is the message popped up before I submitted, What does this means? KR1325 The brand/sub-brand for this item(s) (10608863691907,00608863745313,00608863745320,00608863745306) has no...

Resolved! GTIN change

Good morning, I have entered an item into 1sync prematurely and there are changes that are needing to be made. This item has not been published to anyone. It is currently in as a 48 ct. box, but should be 72 ct. so the dimensions will change at the u...

A_Flower by Contributor III
  • 68 Views
  • 1 replies
  • 4 kudos

Updating Existing IMF

is it possible to update an existing IMF without creating a new one? There was an error when inputting the distribution method (was entered as warehouse but should be DSD), GTIN00850019179866.The applicable Kroger Event Code is not longer available i...

mwontz by New Contributor II
  • 57 Views
  • 3 replies
  • 2 kudos

VIP Submitted Class vs PID Class

i have been receiving the following error message for two of my GTINs. In searching the forum suggestions have been to update the class to the PID class listed in the error message, in this case the it would be 381. When I search in the Family Tree, ...

mwontz by New Contributor II
  • 51 Views
  • 1 replies
  • 2 kudos

HEIRARCHY REVISION

Hi, i need to modify one of the parent and child direct link quantities... can someone please advise how to do this? i did not yet publish this style. let me know... thank you in advance

Resolved! Kroger Image Error Message - Facing Value

Good morning team! I've encountered an issue with Kroger regarding an Image Facing Value of an item that I just updated in 1WS. I only have one image facing "Front" and the others have been locked so that only UNFI can see them (they required extra i...

nancyVigo by Valued Contributor
  • 79 Views
  • 5 replies
  • 3 kudos

Trouble setting up new item

Trying to set up a new item and it says the Model GTIN provided cannot be one of the items in the hierarchy. It says to resubmit with a valid model GTIN but that is the GTIN of our product how could it not be valid?

Resolved! Got errors where I have no idea on what to do

I have received the following errors but am working out how to change them.KR1177 At least one region entry is required. Item (00810166830089) KR5447 Manufacturer Suggested Retail Price, Manufacturer Suggested Retail Price Basis and Manufacturer Sugg...

Brennen by New Contributor II
  • 126 Views
  • 6 replies
  • 9 kudos

Component Link in VIP

Is the Component Link still available?  And if so, how do you populate the Nutritional information within that link for a Party Tray that has several items within the tray?  Via a Component Number?

Fall78 by New Contributor
  • 49 Views
  • 3 replies
  • 0 kudos

temp controlled

1 World is driving me nuts...your platfiorm is so difficult to navigate.  The temp controlled...i have an ambient item and I entered 65F for the min and 70F for the max..and then added storage and handling..and the poprtal keeps on bouncing... I need...

bcola by New Contributor
  • 28 Views
  • 1 replies
  • 0 kudos

Resolved! Requirement for organic & ingredient statement

I have a validation error in Kroger that says:  KR15921 Organic Claim and Ingredient Statement are required if Consumer Unit is No on a Base Unit within an Item Hierarchy when Type of Labeling = None and Product Classification = Non-Edible (Human or ...

nj73 by New Contributor II
  • 84 Views
  • 6 replies
  • 1 kudos

Item management export

I have been trying to export data to product introduction for Harris Teeter and thought I completed it but I guess I was wrong. I need to get the new items I created in Item Management over to Product Introduction so that I can submit a division requ...

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bob123 by New Contributor
  • 35 Views
  • 1 replies
  • 0 kudos

Resolved! Gluten Free Claim

Good morning, I'm getting a review message of Pls revise the Gluten Free Claim. Our item is gluten free and it's printed on the package. That is what I have selected in VIP also. Can you please tell me what they are needing? Below is a screen shot or...

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A_Flower by Contributor III
  • 101 Views
  • 6 replies
  • 3 kudos

Edit Attributes

I need to change all the units to "Yes", but they are greyed out and I am not able to click on the drop down, both here on the main page and when I scroll down the page.  Where can I go to change these all to yes, for all of my products?   

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Lori13 by New Contributor
  • 21 Views
  • 1 replies
  • 0 kudos

Resolved! revising upc codes for existing items

Hi, I am trying to revise the upc codes for existing items in item management, but the Item ID is greyed out and i cannot revise it.  Can you please advise how i can do this in item management? thank you

Resolved! VIP Support

Does Kroger provide support for VIP if there is a specific question you can't find an answer for? 

nj73 by New Contributor II
  • 99 Views
  • 13 replies
  • 3 kudos

Shipper/Display Setup

Good evening, I am really confused with this setup. The buyer said I set these up incorrectly because they are set up as "cases, no shippers," and requested I correct them. The items is supposed to be a count of 35 items in a floor display bin on a p...

carolhunn by New Contributor II
  • 86 Views
  • 3 replies
  • 3 kudos

Resolved! Clone Issue

I cloned an item and changed the GTIN and a few other attributes, and then clicked save. When I went back to the unpublished Item, all of the cloned attributes were gone. Can you please delete the item (GTIN 00707704919088) and let me know once thats...

Items in review and not publishing

Hello,  I published items yesterday but they are still saying CIC status In Review and not making their way over to the Kroger VIP side to finish set up. Attached shows the status. I signed up for updates if the system is down or slow but have not re...