Ask A Question for Albertsons

LEVELS CASE TO EACH????

Can anyone know that knows how to use this platform reach out? I'm stuck on (levels Case to each) not sure that that means.

New member what next?

I have my username and password. What do I do next to start the process of Albertson's carrying my new item? I have a GTIN.

CIC 999 2802 WARNING On the highest hierarchy level both Number of Layers per non-GTIN Pallet/Non GT

I have setup the Pallet/CS/EA hierarchy where the pallet has a GTIN. In the hierarchy of all 3 I have listed the TI/Hi for the GTIN option, but I keep getting the message that I need the Number of layer per non-GTIN pallet (which this is not) and whe...

How to get items moved from "entered" to in process

Hello! Over the weekend we added our 3 products that Albertsons is requesting and I am unsure how to move them from "entered" to "in-process" status.

Resolved! AWG Regulatory Information Attribute

For AWG, Regulatory Information Attribute. Anyone else get the notice to go in and add tracability regulation? , FSMA204? Does it have to be entered in to the each level? or the case level? I don't want to enter for both if I don't have to, due t...

Help PI4002 Albertsons

I'm getting the error above, can you please advise what steps I need to take to proceed forward?

Failure - Publishing

I'm attempting to publish an Item and under the Sync status it's showing the status as Failure - where can I locate the error to correct this issue. I'm not seeing any directions on where this can be located - please advise.

Change who is receiving emails

Hello, One of our employees who is not an account holder is getting email alerts from a particular store through 1WS. I'd like to add another person onto those alerts as well but I haven't been able to figure out where to do that. Could you please po...

Resolved! Kroger images

Good morning, I have a review from Kroger about an image and hope someone can help me figure out what needs corrected. Below is my review message. I've looked in IM and PI and I'm not finding anything that's flagging this review. Can anyone see the ...

Resolved! Not able to Register case upc-: Cannot change the value of Special Item Code; (00070960951568) in hi

Hello,:Cannot change the value of Special Item Code; (00070960951568) in hierarchy is publishedPlease help.Thanks

not able to search recipient Kroger when publishing from dsd

Hello, We are not able to search recipient Kroger when publishing from dsd. Nothing is available in search. In 1world sync this GLN is available in search Thanks

Resolved! AS2 Certificates 2025

Is there an estimated timing regarding when the 2025 AS2 Certificates will be available for download? Thanks!

Resolved! Remove Dynamic Assortment Flag

We want to – Remove Dynamic Assortment Flag Please help Thanks!

Add a user in UMA

I am an admin but do not see the option to Add a User in the UMA. How do I confirm my admin status?

Publishing a New Item For Kroger

I'm having problems trying to publish our new 16 items. I did it on Monday morning and today I see that they were not published. So, I published them to Kroger again today but on my home page it is showing that those 16 items were not published. How ...

Resolved! Albertsons-submitted cakes in Warehouse

I have submitted 2 different products into an Albertsons warehouse and this is what they are telling me.... I’m Trying to approve some items in 1WS. I don’t know if the warehouse is set up wrong or the form the vendor submitted in 1WS has issues. Thi...

Resolved! Case-as-each product type

Couldn't find any threads on this so I'm making this one. Simple question: when creating a case-as-each, do I choose 'Case' or 'Each' as the product type? For those unfamiliar, case-as-each products are cases in which the items within are not availa...

Resolved! Albertson's PI

Has anyone else encountered slow response with getting back "IN PROCESS - PRODUCT INTRO" status for publishing to Albertson's GLN. Seems its not working correctly since in looking at the schedule for running subscription it hasn't ran since 4:32. Jus...

Resolved! GTIN Regarding Coupon on Each

Hello, We are creating 2 hierarchies where one will have an Each item that will have a removable coupon sticker on it for about 6 months, and the second will have another Each of the exact same item but does NOT have the sticker on it. The Each item ...

Product Introduction error message

I get an error message in PI for Albertsons #PI4002. need help to resolve. Thank You

Multiple Consumer Units

Hello, Is it possible to have multiple consumer units within a hierarchy?

Item UPC not correct on PO

Hi Community, I was informed after I had an item published into the Product Intro and completed all info that the UPC showing for the PO is not matching to the item that is showing in the Product Intro Page. Is there anyway you could help in understa...

UPC change - Existing Item

Hi We want to change the UPC code on an existing GTIN we publish to Albertsons. Can I do that or do I need to create all new GTIN's with corresponding UPC's. Can I link the two items so they both scan in on their side as basically the same item, but ...

Delays for inbound IM Transactions

Hello, Is anyone else experiencing delays for Inbound IM Transactions or is aware of any Backlog?

Resolved! Error Message U.S. Foodservice Free Form Text

Good morning team! Please, see attached screen shot of an error message I have encountered with U.S. Foodservice that I not seen before and don't know how to address. Your help in this matter is greatly appreciated!

Resolved! Publishing - highest hierarchy - Wakefern

Good morning team! I've had a distributor asked me to publish one of our items to Wakefern at the PACK level, even though the highest hierarchy is the CASE. I know that we are only supposed to publish the highest level of the hierarchy, which is the ...