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CIC Message Inquiry

I've added 2 new items via the new API method and received the following CIC Message:   PI9001=You are not enabled at 1WorldSync to send the recipient top-off data. Item is accepted but the additional recipient top-off data is not Please advise how I...

WSCJC by New Contributor
  • 385 Views
  • 3 replies
  • 5 kudos

Kroger API Question

Thank you for the update @CommunityJedi22 How will we see / receive the IMF since the item will now be sent automatically to the Kroger Certified Items API? I see the acceptance, but our sales team is being asked for the IMF number.

AJ by New Contributor II
  • 1580 Views
  • 20 replies
  • 17 kudos

Product Image Not Available at Time of Set Up

Hello!Our company has several vendors that work with Kroger where their products are not produced at the time of set up in 1 world sync and therefore we cannot provide a product image. Since we have to have a product image to send to API is there any...

CMG1500 by New Contributor
  • 171 Views
  • 1 replies
  • 0 kudos

Resolved! Kroger API GLN

I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN.  Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ?  If I am correct, then I would need t...

lflanary by Contributor III
  • 1437 Views
  • 11 replies
  • 2 kudos

Publishing to a new divison in Kroger API

Hi,   I published several items to Kroger through the IM Kroger API for an IMF. I received the IMFs and they have processed. Now, I need to submit for other divisions for an IMF. Do I just publish to Kroger GLN 0838016000116 as initial load after cha...

Resolved! API - IM Error messages

I am trying to publish an item the Kroger - Harris Teeter. I am using the Kroger playlist but I a getting an error message about the "Natural Flag" but I don't see this attribute on the playlist. Can someone please help me figure out where it is in t...

ktrevino by New Contributor
  • 839 Views
  • 2 replies
  • 1 kudos

Kroger API - Resolve CIC Message

Hi Team,  Please advise how to proceed if Items published to Kroger API shows as SYNCHRONIZED, but also they showed up as synchronization errors, pls see the screen below.   All the requested corrections have been completed. Nothing changes.  Thank...

Kateryna_1-1756390355231.png Kateryna_0-1756390201072.png
Kateryna by Contributor
  • 1252 Views
  • 3 replies
  • 3 kudos