Kroger API Error Messages After Publication (Item Description and Submission Reason Code)

[nancyVigo]

Good afternoon team!

Please, see attached screen shots showing error messages after publishing Gtin 00071072803219.  These errors are preventing the IMF to come through, which our sales team/broker are waiting for in order to go ahead with the order.

As you can see in the screen shots, the requested attributes have been filled out before publication.  

Your help in this matter is greatly appreciated! 

[Val · Accepted solution]

Hello @nancyVigo, it's great chatting with you again.

The issues for the Product Description come from the Eaches, please. The 3 Eaches have the weight at the beginning of their names instead of the Brand name. It is recommended to not add the weight at all for Kroger API in the Product Description and add the attribute only in the Customer Facing Size field. The Submission Reason Code looks good.

We are here for you if there is anything else we may assist with, please. Thank you.

[nancyVigo]

@Val, thanks for the prompt reponse!

I was wondering if it had to do with the Eaches.  Thanks for confirming that.

I will make the changes and republish to Kroger.

Have a great day! 🙂

[nancyVigo]

@Val, I just wanted to update you on this item.  I followed your suggestions for the item descriptions and republished it again.

Well, I just received an email with the "Submitted" status and the IMF!  My broker, sales team and myself are beyond happy...thank you for everything! 🙂

[Val · Accepted solution]

Thank you for the update, @nancyVigo, that is wonderful news! 

We are here for you and delighted to assist where needed, please. Thank you! 🙂