Hello @CrunchyHeather
Thank you for using our Community, and welcome! 👋
If your items were recently migrated and you already have IMFs, you will still need to follow the new Kroger API publication process.
Here’s a quick overview of the steps:
1. Publish to the Kroger API Certification Queue
Publish your item/hierarchy to the Kroger API Certification Queue GLN: 0838016000123.
Before publishing, please make sure all required data is complete and accurate and that there is no missing information that could prevent the item from synchronizing successfully.
For additional guidance, please refer to the Kroger API playlist.
2. Monitor the Sync Status
Wait for the CIC to be returned in the Sync Status report from the Kroger API Certification Queue.
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If the CIC is a REJECT:
Review and correct all errors listed in the REJECT CIC message. Once the errors are resolved, REPUBLISH the item by going to Menu → Publications → Manage Publications.
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If the CIC is SYNCHRONISED:
The system will automatically publish the item to the Certified Items for Kroger API queue.
3. Check the Worklist
Once the item is automatically published to the Certified Items queue, check the Worklist to confirm that the Publication Add has:
If any Data Validation Errors are triggered, they will need to be corrected. The item can then be manually published to the Certified Items for Kroger API queue again.
4. Track the Certified Items Publication
Once the publication to the Certified Items queue has been successfully added, you can use the Sync Status report again to track the publication status and CIC.
The CIC may be a REVIEW, which will require additional updates, or SYNCHRONISED.
5. Receive Your IMF
Once you receive a SYNCHRONISED CIC, the IMF will be included in the CIC message. (If you do not need an IMF then you just leave the submission reason code empty)
📚 For a more detailed overview of the Kroger API process, please visit our Community landing page:
Kroger API – 1WorldSync Customer Community
We hope this overview helps make the transition to the new Kroger API process easier!
Once the update has been successfully synchronized with Kroger, please allow some additional time for the changes to be reflected on Kroger.com. The exact timing can vary depending on the type of update and Kroger's processing. If the update is not reflected after a reasonable period, we can investigate further.
Thank you!
