Welcome to the Syndigo customer Community platform!

The Syndigo customer Community platform provides real-time access to top industry knowledge, education, and additional support to drive your business success.

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Activity in Syndigo Global Community

Add a Product to an Existing eCatalog

Add a product after an eCatalog has been created. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with Recipients who do not have access to Syndi...

Edit an eCatalog

  Edit the products listed in an existing eCatalog. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with Recipients who do not have access to Sy...

View an eCatalog

  View eCatalogs and product details. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with recipients who do not have access to Syndigo.    View...

Share and Export From an eCatalog

  Share an eCatalog externally. Download product assets, a product spreadsheet, or a PDF of the eCatalog. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share...

Duplicate an eCatalog

  Use existing eCatalogs as templates to create new eCatalogs. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with recipients who do not have a...

Asset Portal User Guide

Adding Users Users can be added for access to the Asset Portal in two ways. Register via Asset Portal: Navigate to https://assethub.syndigo.com/register.Click Register in the top right corner.Fill out the required fields and submit. Or,  Submit a S...

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FTP/SFTP Setup and FAQs

Follow the steps below to successfully set up an FTP/SFTP connection for data ingestion to the Syndigo Platform. After the steps, you’ll find a helpful FAQ section addressing common questions about the FTP/SFTP setup and process.   Confirm Functiona...

Analytics User Guide

The purpose of this article is to outline all the required steps a Syndigo user must complete to successfully enable analytics reporting on Product Display Page URLs. We recommend following the steps outlined below for streamlined setup.   Introduct...

Syndigo Verified Content User Guide

The purpose of this article is to outline all of the required steps a Syndigo user must complete in order to successfully manage Syndigo Verified data through the Syndigo Platform. We recommend following the steps outlined below for streamlined prod...

Create a New eCatalog

  Create a new eCatalog and determine the products and content that will appear. An eCatalog is a read-only view of products that includes attributes, digital assets, and content for selected products. It allows you to share products with recipients...

Tour the Marketplace

  Access Syndigo Verified content and preview product images. When product content is verified by Syndigo, it is auto-published to the Syndigo Marketplace. For accounts with access to the Syndigo Marketplace, the Syndigo-created content can be previ...

Tour the Configuration Page

Manage the Attribute Library, Account Preferences, and the Company Dictionary, or set User Permissions. The Configuration tab houses settings that affect the organization and integration of the content you work with across the account. Access the At...

Tour the Connections Tab

  Understand how to access and manage Recipient Profiles and the publication process. The Connections tab holds all information pertaining to Recipients. Access a Recipient Profile to manage any products, subscriptions, or publication associated wi...

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Tour the Product Details Page

The Product Details page is the hub for an individual product. It houses all information relevant to that specific product, including attributes, assets, properties, and classifications. Features and accessible tabs may vary between accounts.   Prod...

Tour the Analytics Dashboard

All Syndigo accounts with Digital Shelf Analytics & Reporting services have access to the Analytics Dashboard. A default Dashboard has been created for all accounts and users can also create customized dashboards specific to individual business needs...

Introduction to APIs

Overview An Application Programming Interface (API) is a set of protocols, routines, and tools for building software applications. Most commonly, APIs act as a bridge between the two software programs, enabling them to exchange information and work t...

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Content Experience Suite API Overview and FAQ

Should I use the Content Experience Suite API? Suppliers who are considering automating the creation of products, updates to products, and maybe also publications to recipients may consider Content Experience Suite API. Recipients who want to automat...

Container Attribute Export

Containers are attributes that have additional attributes nested within them. A Parent Container is a container attribute that does not exist within another container. A Child Container is a container that exists within another container. A value set...

VendorSCOR: Creating a Vendor Score Card

Configuring a vendor score card is done simply through the Syndigo Report Builder. Using the global navigation menu, navigate to Report Center > Report Builder.Click on Create Insights Export. The report builder modal will appear, walking you throug...

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The Syndigo customer Community platform provides real-time access to top industry knowledge, education, and additional support to drive your business success.
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