As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Management..
Product Description Error: "Structure = [Brand Name] [Attribute/Product Descriptor][Variable][Product Name] Example: King Arthur Baking Company® All Purpose Unbleached Flour"
Capitalize 1st Letter Of Each Word.
DO NOT USE ALL CAPS.
Do not use subjective comments, such as "Best Seller" or "Hot Item."
Do not include commas
Product Description should not include Customer Facing Size
RDD: This is an RDD attribute. Values for this attribute can be updated specifically by the intended recipient. Published items with RDD values will be sent to recipients based on your RDD specifications. For example, if you indicate a value is just for Kroger, that particular value for the attribute will only go to Kroger.
How to Resolve: To resolve this issue, review your item and ensure it complies with the requirements above for the Production Description for Kroger. For example, if your value for Brand Name is in all CAPS on the packaging, just the Brand Name can be in ALL CAPS for Product Description. The rest of the Product Description cannot be in ALL CAPS and must adhere to the Kroger Style Guide.
Work through the possible issues for this error and update as required:
Capitalize 1st Letter Of Each Word.
DO NOT USE ALL CAPS.
Do not use subjective comments, such as "Best Seller" or "Hot Item."
Do not include commas
Product Description should not include Customer Facing Size
You can learn more about Kroger API CIC messages as well as other information HERE on the Kroger API Home Page in the Community.
Please post your questions in the comments below.
