Hi all! Is anyone else having a problem with information not flowing to customers websites? I have been updating images in 1WS, but when i go to the customers website they have a mixture of the new images I have uploaded and old images.
What is the Pre-Production system for and does anyone know if the Pre-Production system can be used for self training practice? Also, is a separate log-in needed? My log-in doesn't seem to work in Pre-Production.
Hello, I am getting this error message on an upload I am doing. What attribute is this referring to? My Hi/TI are filled out.SLTL6212 : For item 40727351500154, attribute hi requires a numeric value.Â
Hi - Am I able to access/download CIN reports from IM or do I need to submit a ticket? I see in the Item History report there is a document/file icon that I can click on, but when i do, nothing happens. Attached is an example screen shot. Thanks! Le...
Wakefern nonfood is requiring me to enter a coupon code and I do not know why or what to enter in this field.
Is there a report that I can pull by GLN that shows all of the consumer packages that are published. Example: for Kroger I want a report of the Pack/Inner and Each level that are published to them.
Hi - My items in "Review" status on my dashboard is growing (growl). In reviewing the messages, there are still quite a few for the Number of Items/Pallet. How can I get these cleared out when the requested information is present and the records ha...
I am inquiring about the Annual Fee due when is it do? How much is due? where can I get this information from?
I would like verification of the meaning behind minimum days of shelf life from production. I have been told by a recipient this should be the total shelf life of a product from production. However, I take it to mean what is the minimum days left on...
Hi Team,Could you please help from where we could find the Walmart Implementation guide. We need to know whether Walmart requires Nutritional data to be published in 1WS or not, prior we didn't upload nutrition data for them.Thank you.
Does anyone know what the attribute name is for "catch weight" or "package quantity can vary"? I cannot seem to find it and need to make sure all our items are marked "N" for no.
Is Item Management experiencing issues currently? My FUSE sheets are not processing and support has not responded. I need my items to process ASAP.
Good morning team! I have been updating images by deleting some of our outdated External File Links and uploading digital assets. I was wondering if there is any way to make an image "Primary" by just uploading it the first time instead of filling ou...
I linked 3 items then published them, after they were published I noticed the gross weight was wrong and when I went to edit the link, it would not allow it due to the item being published. I deleted the publication, went back to the links and tried...
Hi Team,While uploading multiple fuse sheet in 1WorldSync except Allergen and Nutritional information, all data is uploaded.Please let me know where it is going wrong. Wakefern requires nutritional information but after uploading fuse sheet these fie...
I have a customer who is asking me to change the UPC on an item. They said "The system formats UPCs to be entered as above. Even though the UPC image is 029714240083, the system needs it entered as 002971424008 (i.e. omit the last digit and add a zer...
Hi Community, I have reached out previously about an item issue with publication to a retailer and I have narrowed it down to the final error message and even with fixation of the firstshipdate to what it needs to be could you take a look and see ag...
I am trying to publish to a retailer and I am able to validate the product I have with no error messages or warnings but when going into the Sync Status of the item it is giving the message "Failed- Sending to Subscriber" Would anyone happen to know ...
Hello, Is there a process to mass load changes to existing item data through an excel template? Going one by one in the Item Management table takes a while. Thanks!
I submitted a Shipper and Eaches to my buyer. She is telling me that once she receives it thru Venus, it doesnt match what I have. I am unable to attach a screen shot here for some strange reason but to explain. The Case GTIN that I submitted to her ...
When I save and validate for this item I get no erros, but when I go to share it with a customer I am getting the following error that I have attached below.
Good morning, I am currently working on publishing items to our retailers and I have stumbled across a warning message when validating that I have never had before and one that I believe I have done everything for it not to show up is there any way y...
Good morning everyone! I wanted to share with the group something that I just found out regarding certain attributes in Kroger VIP. In speaking to a Kroger rep regarding the Kroger Event Code, which had become "Obsolete" and I had to pick an alternat...
I am trying to add a Consumer Unit. It's an 8 oz retail unit. They playlist required me to enter "Shipping Container Quantity Description". I entered 12 for that, as 12 units come to a case. This then forced me to add Packaging Type Code and Platform...
At the Item level, what is the difference between EACH and COUNT. I have had Retailers tell me It couldn't be Count, it needed to be Each....but other items they had set-up already used Count. Are there specific situations when one should be used v...
Hi! I am currently having issues linking my already existing Items to a new item. It bring up a error message saying, "the base indicator and the child item should match the parent item total product count". When reviewing I make sure that each produ...
Trying to set up a Consumer Unit. I uploaded my Nutritional Panel. Everything looks good, but am getting this error message: WARNING: There should be one Nutrient Code [nutrientInformation/nutrientDetail/nutrientTypeCode] for Trans Fat with a value...
I just expanded a product to include the Nutritional's and Allergens via an import, it indicates a successful import BUT none of the new data is showing on my item when i review the SKU What could be the cause?
I am inquiring to find out how the process is going for new items that I have entered into the supplier hub? I entered them on 06/02/2023 please let me know at your earliest conveniance.
By mistake I linked a "baby to my shipper that shouldnt of. I cannot delete it because the baby was publishedalready . I then created a new shipper. (i didnt publish it though) The shipper now looks ok, but the babies are linked to two different ...
