Hello! We used to add External File Links for all our images, but switched over to adding images via the DAM. I noticed in the Enhanced new platform, I cannot delete the last External File Link. Before the switch, I would navigate back to Classic vie...
If you add new or more images to your item, do you need to republish to a recipient or does it flow through automatically when they refresh their systems?
00047325033238:CIC999:endAvailabilityDateTime - End Availability Date Time must be current or future datedWe are getting some errors like this where end availability date is already mentioned, don't understand how to clear these types of errors. kind...
If targetMarketCountryCode does not equal ('036' (Australia) or '554' (New Zealand) or '752' (Sweden)) it is mandatory to specify the pallet type (platformTypeCode) when tradeItemUnitDescriptor is equal to 'PALLET' or 'MIXED_MODULE'. Item (2085339300...
Good morning, I am struggling to get both the Case and Each compliant for my GS1 Canadian customers. Can you assist with clearing these errors? GTIN 071279302119 first issue I have not been able to clear is "The Calories Unit of Measure must be enter...
Loading item information with 2 separate play lists (Mclane & Wakefern) for several of our Holiday items. Just 1 item out of the entire list is looking for extensive Nutritional information that does NOT appear on our nutrition panel. How do we pub...
Hi Team,We have received below CIC error, Please suggest a solution.IM62 WARNING Please provide a recommended set of Search Key Words for Product (tradeItemKeyWords) for the product.GTIN: 10708971004221
Hello, I was assigned the task to delete obsolete items, is following the video on the URL below correct? Please advise. Video - Publication Withdraw or Delete - https://community.1worldsync.com/t5/Education-Training/Video-Publication-Withdraw-or-Del...
Hello,Please see attached screenshot. There are duplicate sync XML files from subscriptions (retailer subscribed to suppliers). Compared XML files and the content is the same. Is there an issue with IM subscriptions causing this? Or possibly somethin...
Functional Name (Product Type Description) - S1FUNNAME 1WorldSync IM supports 70 characters, the outbound GDSN CIN message supports 35 characters. Truncation will occur on the GDSN CIN message for text over 35. Can you please explain why IM support...
Good morning, Is there any way to export some sort of report that tells us which items that are synced that are missing product images? We have several new items and got an alert from Kroger that we need to update images and content. I wanted to see ...
Hello, I am having an issue today with our Item Hierarchy. I am able to assign an Each to a Case, and click Update Hierarchy as usual. I was able to Validate, and when I went to Publish, I got 2 errors: Your parent and child direct link quantitie...
Good morning! How do I get the new item ID when cloning an existing item? I can't figure out how/where I get the new item ID to clone something.
Good afternoon, I am receiving the CIC message " Package Weight - Invalid Format Type" but no matter what playlist I add I am not seeing this attribute anywhere. The closest I can come is "Packaging Weight" which is asking for the weight of the pack...
For GLN 0016000110007 our AS2 messages do not appear in the worklist, Is there an issue in Pre-Prod?
When uploading my FUSE sheet, I am receiving the following error. Error / Warning status 1297 : GTIN for Point of Sale (gs1TradeItemIdentificationKey/value) must be a valid 12 digits when GTIN for Point of Sale Type Code is set to "GTIN_12". I have...
Good Morning, I'm trying to log into IM as we are not seeing any publications come through since the upgrade this weekend, however, I'm receiving the following message: We're Upgrading! 1Worldsync is currently upgrading our system. Please try again...
Tested the interface between Kroger DSD and 1WS after the upgrade. Posted a change to the GTIN but the change did not complete. Still showing "UNDERWAY" in DSD. Is there an issue with the 1WS upgrade.
Good afternoon! I have found a few CIC reports from Wakefern that remain as "review" even after issue has been updated. Also, there are times that it just says "review" without an explanation as to why that it. Please, see attached screen shots showi...
I'm trying to publish an item to Ahold and have been for quite some time. It turned out I was missing fields they required and because of some confusion, I was only told about one of those fields. I have two questions: 1. I had to find out what fi...
Good morning! I was wondering if there is anything in particular we can do to be prepared for the Large Release. Would the website look any different or would it just affect certain attributes? Waiting expectantly to see what's in store for us!
Hi Team,Please help with below error.GTIN10708971917743 should be reviewed. See additional information.GTIN:00708971917746 Invalid value of GRM for Calories From Fat Unit of Measure. Data was stored but should be reviewed and may need to be corrected...
I keep getting an error message on the Nutritional Information.I have uploaded the NFP and filled out all the required information. Not sure what I am missing.Getting an error on Nutrient Quantity and Nutrient Code
We have some custom fields in 1WS that we use to populate our website. It looks like all of those fields are now blank and the items show "modified 5/15/23". I need to know who/how this was done and if it is reversible. Our sales team uses our site f...
Hello, I believe there used to be two attributes called "EANUCC Type" and "EANUCC Code". Do you know if these were decommissioned or if they were renamed to something else? Thanks!
When searching for a GTIN, it pulls up quickly, but then as soon as I select the icon to look at the links, it takes 20-30 seconds to retrieve. Then, sometimes, the +/- icons are greyed-out so I cannot delink and update. That takes another 10-15 seco...
Hello! Currently working on a large rebranding project. All imagery packaging currently loaded in IM will become outdated in about 2 months, and being replaced with updated packaging. In order to work smarter, not harder, can I start STAGING the new/...
First off, we use simply packaging hierarchies - usually case to each with the case as the highest level of the hierarchy, so I am unfamiliar with data required for a pallet hierarchy and from pallet to case to child. Is it possible to establish a p...
I get this error how can I resolve this This link cannot be created as one or more of the items have already been published. 10077652084846/00776527459316
NFP images are adding a faulty, undesireable suffix to Calories. The suffix changes with the Unit of Measure. It appears whether inputted manually or uploaded. Kilocalorie = E14Calorie = D70Kilojoule = KJO
