1WorldSync Customer Community

Caroline_Lahn · 07-03-2024

I need to remove some images in Item Management that say "coming soon" with a triangle and exclamation mark. First question - why is it showing a triangle/exclamation mark instead of the image itself? Next, how do I delete those images to try and rel...

Caroline_Lahn · 03-15-2024

I have an update that is being required for one of my items but I have NO idea what it's asking for. What does "Attribute value must be in list" mean?

Caroline_Lahn · 03-07-2024

I am looking in to the history of an item, and do not understand what the Correlation ID is regarding. It looks like there is a clickable icon, but when I click on it - nothing happens. See screenshot. Can you please advise?

Caroline_Lahn · 10-02-2023

I cloned an item and changed the GTIN and a few other attributes, and then clicked save. When I went back to the unpublished Item, all of the cloned attributes were gone. Can you please delete the item (GTIN 00707704919088) and let me know once thats...

Caroline_Lahn · 09-13-2023

I am running into an error when cloning a new item from a similar item in our catalog. I can't seem to move past these two errors even though the data matches the exact product I cloned it from, and that item does not have these errors.

Caroline_Lahn · 07-03-2024

Hmmm I don't believe that is true because I downloaded the zip file of the images from the product page and I could see what was showing as those two images. Plus that IS in fact being pulled in and populated to one of my distributors websites so the...

Caroline_Lahn · 05-24-2024

Hi There - I need help with this again on another GTIN. 00707704918067 needs to be deleted so I can reclone the like item and create the new item using that GTIN.

Caroline_Lahn · 03-25-2024

Ah, that makes sense. I can reach out to my contacts at each partner to see if they can provide me with some more details so I can fix the error. Thank you!

Caroline_Lahn · 03-22-2024

Hi There - apologies for the delay. I was out of town for work! Here is my screen shot. I don't see where the error message indicated what attributes are incorrect?

Caroline_Lahn · 03-15-2024

I was using an SDL spreadsheet. How can I determine WHAT attribute is causing the issue? There is no indication of what attribute is causing the error...

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Images in Item Management with triangle/! and how to remove images

Attribute value must be in list

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