Product Introduction Issue
Buyer received this error. None of us have seen it before nor know where to go to fix it. Any insight?
Forum Posts
Nutrient Quanity
I am trying to create a new product and I cannot save it due to the issue with "Nutrient Quantity" I think I added all the required nutrient quantity but I still cannot save it. Could you please assist? This is an Each product with GTIN code # 0074...
Incorrect UPC/GTIN
Can somebody help me find the correct UPC/GTIN of the items below? I can't find them on Item Management because these UPC are incorrect. SEALY T300 MATTRESS PAD QUEEN64333311410643333110 4106433331100041064333311SEALY T300 MATTRESS PAD FULL743333...
Resolved! Steps to publish item to The Giant Co. (under AHOLD)
Good morning team! We have been asked to publish an item to The Giant Co. (which seems to be under AHOLD's umbrella) by using Syndigo. What would be the best way for us to publish the item in 1 World Sync so that they receive the information needed w...
Resolved! Hierarchy issue
I want to change a hierarchy / edit it and am getting an error message Want 24 each of 00077218459272 to go into 1 CASE of 10077218459279 SEE Below You have errors requiring your attention ITEMS CANNOT BE SAVED UNTIL THESE ERRORS ARE RESOLVED 1 E...
Where do I find IMF #?
Hello, My Kroger buyer is asking for the IMF #. I cannot seem to find this information. Item ID is 00810077601648 I believe I have fixed all errors. Please advise. Thank you!
Resolved! Failed Sending to Subscriber
Hello - We have recently began to receive publication failure messages to a recipient (Sodexo: GLN 0860003749906) which includes the following error message, "9999: Data Recipient GLN is not a Data Recipient in our Data Pool'. This GLN is availabl...
Digital Asset Type Code & Uniform Resource Identifier / Dependent Attributes
I am trying to add an item for McLane but it is giving me an error of "digital asset type code and uniform resource identifier and dependent attrubutes. I don't know what it is asking for. I did not get this message in June or early July when I ad...
Item Case Total Count of Products Update Help
Hi there, working on updating some issues that were input incorrectly perviously. Needing to update the "Total Count of All Products" in our case pack, it was input as 1 but it should be 7 items per case. I am getting the following error message: C...
Resolved! Adding Nutrition Information
Hello, I cannot add "value" in the Nutrition Facts section. Do I need to click the + sign to add the "value"? Thank you for your assistance.
Question about item id
Hi, I have some questions about item management: 1. What is my item id for case? Is it my 14 digits GTIN number from GS1?2. At the unit level, the system asked about "Total Count of All Products". I said one for unit. We have 6 units per case. Should...
Resolved! Saving New Item
The Item Management won't let me save due to the Error message. "Items cannot be saved until these errors are resolved" How can I save and come back to were I left off without losing the work I have already done? Thank you.
Resolved! Sysco (and others) Error Message - Number of Layers and Units
Good morning team! I am encountering the following error message: 2802 WARNING: On the highest hierarchy level both Number of Layers per non-GTIN Pallet/Non GTIN Pallet Hi (nonGTINPalletHi) and Number of Units per Layer in a non-GTIN Pallet/Non GTIN ...
Help with Items In Kroger VIP
I'm new! This was initially set up before me. Trying to clean up!Seeing errors in KVIP and thought I was making the necessary updates in Item Management, but they're not showing up.Do I republish as new? Initial Load?I thought if I saved the updates ...
Resolved! Help¡
I have one submit product.... but now ALbertsons wnats that I resubmit those codes that have multiple retails as shippers. Because the prodcut has several UPC numbers, and diferent Retail price... Can you help me, please? Thank you.
Resolved! Image
Good morning team...I hope you all had a great weekend! I am having a recurrent issue this morning as I update several items. As you can see in the attached screen shot, once I hover over an image (even by accident), it stays on the screen. After the...
Wakefern - Percentage of Daily Value Intake is required for these Nutrient Codes
Hello, I have been publishing a variety of items - and while most were sent to be reviewed I have two items that are flagging nutritional errors after being successfully validated by the Wakefern Foods list. Many thanks, Yoshi
Error uploading fuse sheet
Hi Team,While uploading fuse sheet we are getting below error.GTINTM/Child00070253898503 Error CodeError MessageAttribute IDSLTL6205For item (00070253898503), attribute GTIN requires a valid 14 digit GTIN.GTIN # 10070253498500 got uploaded correctly...
Resolved! Error message with FUSE upload
I did my first FUSE upload and received an error message that there is a validation error on every line. The error message says: 50075141436624Americo ManufacturingUS ITEM APPENDDATA VALIDATION ERROR The message said Error/Warning status 1009: GT...
Resolved! Circle K review
Good afternoon, I have an item published to Circle K and it's flagging a warning. I've attached an image. The GTIN is 00030800050097. The item is not the consumer unit. I have the unit marked as true. Does anyone know why this would be flagged? Thank...
Resolved! Pending Synchronizations
Hello! We have a number of GTINs that I submitted on Friday (07/15), and they have been stuck under "PENDING SYNCHRONIZATION" since then. I did republish as new today, so the new status is "PENDING SYNCHRONIZATION 18-Jul-2022 10:06:31". Typically ou...
Resolved! Using FUSE to upload data
To upload data with the FUSE spreadsheet, do you need to delete all the tabs except the FS_Item tab from the downloaded file before uploading? Or are they supposed to stay in the upload file?
Digital Catalog for food - Claims and Certifications
I don't have much experience with this platform, but I successfully created the product and uploaded most of the information. However, I haven't been able to locate where to input the Claims and Certifications, so they can appear on the sell sheet. I...
Deleting a GTIN - Wrong GLN
Hi There - We have two breweries and they have separate GLNs. I accidentally created (not published) the a GTIN to the wrong GLN. Is there a way to remove this GTIN from the GLN?GTIN and GLN listed above
UNFI - GLN
I have published our items for UNFI but they have asked this.... "Thank you for the TPF, your GLN is set up, but we actually received the below publications before we had your GLN loaded. It caused the "IP GLN Not Found" error, to fix, please unpubl...
Nutrient Format Type Code Reference Code (Case Error)
I for the life of me can’t find the last error needed to submit the item. Below is the error popping up, I was able to change Item Nutrient Format Type Code. For some reason I can’t find Case Nutrient Format Code in the Each portion of Case. KR16331 ...
Images in Item Management with triangle/! and how to remove images
I need to remove some images in Item Management that say "coming soon" with a triangle and exclamation mark. First question - why is it showing a triangle/exclamation mark instead of the image itself? Next, how do I delete those images to try and rel...
Looking for guidelines on sharing the Organic certificates
We are beginning to research the effort required to share Organic Certificates. We know that the Digital Asset Type Code = Organic Certificate. I can't find any documentation on the naming conventions or the other attribution that is required whe...
