1WorldSync Customer Community

sbrewster · 01-29-2024

Nearly every day, I get a CIC rejection from Kroger due to images. The rejection either says duplicate image or outdated image. Sometimes, I update the image to the new label, and they come back to say outdate image. I have no idea why; I am curious ...

sbrewster · 01-18-2024

Hi, I have an item that I have updated so only specific recipients can view the image, and one of the recipients has a synchronization error due to '9999: Data Recipient GLN is not a Data Recipient in our Data Pool.' The image that I am referring to...

sbrewster · 09-21-2023

Good afternoon, I accidentally created and incorrect link. I noticed it shortly after I published the item so I unpublished (this was unpublished yesterday) it in order to fix the link, however I keep getting an error saying that the item is still pu...

sbrewster · 09-15-2023

Hi All! I received an email from Dot Foods stating that they will now be accepting documentation through GDSN. Is there a way to upload pdfs on an item? Below are the documentations that they would now like to receive through GDSN.

sbrewster · 09-07-2023

Hi all! Is anyone else having a problem with information not flowing to customers websites? I have been updating images in 1WS, but when i go to the customers website they have a mixture of the new images I have uploaded and old images.

sbrewster · 01-19-2024

Hi thank you for your reply. I ended up withdrawing the publication and republishing the item and that seemed to work. thanks again!

sbrewster · 09-21-2023

The directions in the link you provided are the exact same steps I was following when I received the error. Will try again tomorrow, although it has been over 25 hours (per @A_Flower response below) since I have unpublished and tried to unlink the it...

sbrewster · 09-15-2023

Thank you! I did that the first time, but I didn't think it worked! I didn't know think about the link! I appreciate your help!

sbrewster · 09-12-2023

Okay, so you're saying I have to use the FS_Link tab on the file I downloaded and put those into the item ID field? there is no way to extract from this search:

sbrewster · 09-12-2023

I am able to gather a list, but I am unable to extract the linked items attributes, which is what I need.

1WorldSync Customer Community

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Rejecting Images

specific recipients CIC

Incorrect Link - won't let me update

Dot Foods

Updates not flowing to customer

Re: specific recipients CIC

Re: Incorrect Link - won't let me update

Re: Dot Foods

Re: Export Item Report Eaches

Re: Export Item Report Eaches