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Information on Kroger Event Code vs Class Selection (Family Tree)

nancyVigo
Valued Contributor

Good morning everyone!

I wanted to share with the group something that I just found out regarding certain attributes in Kroger VIP.

In speaking to a Kroger rep regarding the Kroger Event Code, which had become "Obsolete" and I had to pick an alternate one.

In searching for the correct code in the "Classification Specific Attributes" ("Family Tree"), I found the code that became obsolete in this section.  I asked the Kroger rep about it and she said that one code does not have anything to do with the other.  Also, she advised me to make sure that all the items in the hierarchy (CASE, PACK, EACH) have the same code in the "Family Tree" so the item can be submitted successfully.

I hope this helps others dealing with these issues! 🙂

1 Solution

Accepted Solutions

CommunityJedi22
Community Manager
Community Manager

Thank you @nancyVigo we really appreciate this and believe our customers will benefit as well.  Thank you for your championing the community and looking for ways to help you peers through your own experience. 

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2 Replies

CommunityJedi22
Community Manager
Community Manager

Thank you @nancyVigo we really appreciate this and believe our customers will benefit as well.  Thank you for your championing the community and looking for ways to help you peers through your own experience. 

nancyVigo
Valued Contributor

@CommunityJedi22, you're welcome!  I am grateful to you all for the help I have received since joining the community....so, I will pay it forward whenever I have a chance! 🙂