Remove Dynamic Assortment Flag

[samcancer80]

We want to – Remove Dynamic Assortment Flag

Please help

Thanks!

[George_C · Accepted solution]

Hi @samcancer80, Thank you for reaching out to our customer community. Welcome.

Regarding the Dynamic Assortment, this can be selected in Item Management under the attribute for Special Item Code. If the item in question was published, it will require a withdrawal publication from all currently published Retailers, and a waiting period of 25 hours, after it can be removed.

You could also check https://community.1worldsync.com/t5/IM-Knowledge/When-Do-I-Have-to-Wait-25-Hours-to-Update-My-Item-H...  

[samcancer80]

Even after withdrawing publication and after 36 hours, we are not able to remove dynamic assortment. Please help. Thanks

[samcancer80]

Even after withdrawing publication and after 36 hours, we are not able to remove dynamic assortment. Please help. Thanks   

[Val_P]

Hello @samcancer80, thanks for continuing the use of the community.

Can you please help us with the GTIN(s) you are having issues with so that we may assist further and troubleshoot your exact issue? Thank you.

[samcancer80]

Thanks for your help. This is one such GTIN. 00070960951339.  Thanks!

[samcancer80]

083046000074, please help in removing dynamic assortment. This is very urgent. Thanks!

[samcancer80]

00083046000074, please help in removing dynamic assortment. This is very urgent. Thanks!

[Val_P]

Hello @samcancer80 and thank you for the swift follow-up.

Item 00083046000142 (which is linked to item 00083046000074 on which you need to remove the Dynamic Assortment) is still unfortunately published to quite a few different retailers. All publications need to be withdrawn and then the 25 hours counter will start before you are able to update/remove the Dynamic Assortment attribute. Here is a screenshot of all current publications and retailers for this GTIN:

You can follow the same steps as above for all other hierarchies if you need to complete this update for several, please.

Please also make sure the Gross Weights, Net Weights and Net Content information is added and converted correctly on your items to not risk them being pushed back by your retailers. Thank you.