We are a small company and the time it has taken to figure all this out has been crazy. Does the community know if there is someone who we can contract to enter items? Or at least contact directly for questions? Thank you! @CommunityJedi22 @jcharles...
Hello, We have an item that we once were selling, Kroger discontinued the item, then we started shipping it to them again. We had to change the UPC/GTIN and price when they reordered the discontinued item. They advised us we would need to submit to t...
Good morning, When attempting to top off in Product Introduction for Kroger, the below section on the Hierarchy Page for GTIN 10011110660678 is blank, although the attributes were populated in Item Management during publication. The attributes are g...
I need help correcting the ERRORS under KROGER HIERARCHY DATA
How can I download a spreadsheet of all items with costs in Product Introduction Kroger?
Hi,I am getting this error message when I try to validate at the case level. I have already validated at the each level:KR15964 Maximum Temperature and Minimum Temperature must have the same unit of measure. (00081953803092)The problem is that I can'...
Hello,I entered an item using Product Introduction. The product was not accepted, and cannot be used moving forawrd. Is there a way to delete the entry? Let me know. Thank you
Hi,I get the following error code when validating. Product Introduction Error MessagesError Key CodeError MessageKR16334When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is...
If my case pack is 24 pcs, but its 1-2-2-1 =6 pc x 4 inners how do i set this up.
I have set-up a case and an each. I see them in All Items entered but they are not showing up in Ready to list. I need to Top Off. Any suggestions?
I have been asked to change the CF Size, and the Titles, of some items for Kroger. I do not use API. I was told i could find it in VIP? Anyone know where?
HiI have entered Start Availability Date incorrectly and time is tight, and have no time to unpublish, and publish again, can I upload my excel sheet with the correct date, delist the old one from PI page, and publish it again? If not, is there any o...
Hi! I am trying to finalize a item setup for Harris & Teeter. The customer is requesting the IMF number. However, when I go to the comment section for this item, there is no IMF number posted. I only see the following "10010374222820:CIC999:The submi...
I have entered a case (10851034008978) and an each (00851034008971) in Kroger. They are both saying the QTY is 1 on both of them. Also how can I link just the case and each, if they are already linked to a display?
IN item management I introduced a new product and finally got it to VERIFY, Am I done? Is it now processing? Or is there something else I need to do? ( Small DSD supplier to a few Dillon Stores)
When entering all our information - i keep entering in the information needed below, but when I hit save, it gives me this error message. I have tried Case & Each and it will not save at all. Any feedback welcomed!
I continue to get this review status: Status Detail : 000 10855868002195:CIC999:Item Returned for Review:VENDOR TO RESUBMIT|; GTIN 00855868002198, VIP Submitted Class 669 , PID Class 346 and I am not sure how to change the case family tree. I get thi...
Hello How can I download a spreadsheet of all items approved with included costs in Product Introduction Kroger? Thanks
I'm new to my position and nobody in our company has any experience working in the 1WS portal (the 3 that had experience recently departed.) I'm trying to set up an item for our retailer, but am getting this CIC and have zero idea what to do or how t...
Why is Fred Meyer telling me that my case pack qty is 1ea. Is my hierarchy set up in correctly? If so what else could be incorrect? For the case my qty next level is 6 and for the each my quantity next level is 1
How do you Unlink items in Product Introduction?
I have items in Product Introduction (not in Item Maintenance) and I have been informed that Fred Meyer wants a 13 digit GTIN not the 14 digit GTIN I used. Is it possible to Clone an item in Product Introduction? If not, is there a way to get the ite...
Please see below. Where is the Case Pack? In Production all these items show each.
Where are the below attributes in Production? Also, is it possible to submit an item without a pallet qty?
Hello - I've getting some GTINs sent back to me and the messages are stating that the nutritional information is not complete (says to fill out calories, total fat, etc...). The strange thing is that when I click into the consumer unit level items, ...
These errors have been corrected but still getting validation errors. Can you advise?
Good Morning,I am trying to submit a display that has items in different commodities, but I want the display to go to one particular category manager. only one item on the display does not ring under that particular category manager. and of course, t...
Hi, could you please clarify where can I found UPC of our item in Kroger VIP? And how it should be done? Kroger ask us to update consumer UPC...I can't find the place where i can do it. Kroger: "The Cheese Danish only needed a new consumer since th...
Is it possible to fix the case weight after the item has been published and in review without pulling it back and republishing?
