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Resolved! Temperature error at case level

Hi,I am getting this error message when I try to validate at the case level. I have already validated at the each level:KR15964 Maximum Temperature and Minimum Temperature must have the same unit of measure. (00081953803092)The problem is that I can'...

erikjaeger by New Contributor II
  • 90 Views
  • 3 replies
  • 3 kudos

Resolved! New product

Hi,I get the following error code when validating.   Product Introduction Error MessagesError Key CodeError MessageKR16334When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is...

Norb by New Contributor
  • 64 Views
  • 1 replies
  • 4 kudos

Submit Content for Changed Items

Hello, We have an item that we once were selling, Kroger discontinued the item, then we started shipping it to them again. We had to change the UPC/GTIN and price when they reordered the discontinued item. They advised us we would need to submit to t...

carolhunn by New Contributor II
  • 135 Views
  • 9 replies
  • 3 kudos

Resolved! where is this?

I have been asked to change the CF Size, and the Titles, of some items for Kroger.  I do not use API.  I was told i could find it in VIP?  Anyone know where? 

jackieb by New Contributor II
  • 141 Views
  • 8 replies
  • 7 kudos

Resolved! Incorrect Start Availability Date

HiI have entered Start Availability Date incorrectly and time is tight, and have no time to unpublish, and publish again, can I upload my excel sheet with the correct date, delist the old one from PI page, and publish it again? If not, is there any o...

Why is the IMF not being created?

Hi! I am trying to finalize a item setup for Harris & Teeter. The customer is requesting the IMF number. However, when I go to the comment section for this item, there is no IMF number posted. I only see the following "10010374222820:CIC999:The submi...

SMCGINLEY by New Contributor II
  • 57 Views
  • 2 replies
  • 0 kudos

new product introduction

IN item management I introduced a new product and finally got it to VERIFY, Am I done?  Is it now processing?  Or is there something else I need to do?   ( Small DSD supplier to a few Dillon Stores)

rogerkw by New Contributor
  • 39 Views
  • 1 replies
  • 0 kudos

6202 Invalid Value

When entering all our information - i keep entering in the information needed below, but when I hit save, it gives me this error message.  I have tried Case & Each and it will not save at all.  Any feedback welcomed!   

desalvoc1_0-1721398307234.png desalvoc1_1-1721398329046.png
desalvoc1 by New Contributor
  • 31 Views
  • 1 replies
  • 0 kudos

Resolved! PID Class

I continue to get this review status: Status Detail : 000 10855868002195:CIC999:Item Returned for Review:VENDOR TO RESUBMIT|; GTIN 00855868002198, VIP Submitted Class 669 , PID Class 346 and I am not sure how to change the case family tree. I get thi...

kellyzoup by New Contributor II
  • 142 Views
  • 9 replies
  • 4 kudos

CIC Review - Next Steps

I'm new to my position and nobody in our company has any experience working in the 1WS portal (the 3 that had experience recently departed.) I'm trying to set up an item for our retailer, but am getting this CIC and have zero idea what to do or how t...

SalesTeam by New Contributor
  • 27 Views
  • 1 replies
  • 0 kudos

Case Pack Qty 1 Each?

Why is Fred Meyer telling me that my case pack qty is 1ea. Is my hierarchy set up in correctly? If so what else could be incorrect?   For the case my qty next level is 6 and for the each my quantity next level is 1

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bfgsupply by New Contributor II
  • 34 Views
  • 1 replies
  • 2 kudos

Cloning a Product in Product Introduction?

I have items in Product Introduction (not in Item Maintenance) and I have been informed that Fred Meyer wants a 13 digit GTIN not the 14 digit GTIN I used. Is it possible to Clone an item in Product Introduction? If not, is there a way to get the ite...

bfgsupply by New Contributor II
  • 34 Views
  • 1 replies
  • 0 kudos

Resolved! Case Pack

Please see below. Where is the Case Pack? In Production all these items show each.   

bfgsupply_0-1718048721862.png
bfgsupply by New Contributor II
  • 53 Views
  • 1 replies
  • 1 kudos

Resolved! Production

Where are the below attributes in Production? Also, is it possible to submit an item without a pallet qty?  

bfgsupply_0-1717769815907.png
bfgsupply by New Contributor II
  • 35 Views
  • 1 replies
  • 0 kudos

Kroger VIP - Nutrition

Hello - I've getting some GTINs sent back to me and the messages are stating that the nutritional information is not complete (says to fill out calories, total fat, etc...).  The strange thing is that when I click into the consumer unit level items, ...

patricio55 by New Contributor II
  • 39 Views
  • 1 replies
  • 0 kudos

Display with multiple commodites on display

Good Morning,I am trying to submit a display that has items in different commodities, but I want the display to go to one particular category manager. only one item on the display does not ring under that particular category manager. and of course, t...

Resolved! Kroger ask to

Hi, could you please clarify where can I found UPC of our item in Kroger VIP? And how it should be done?  Kroger ask us to update consumer UPC...I can't find the place where i can do it.  Kroger: "The Cheese Danish only needed a new consumer since th...

Kateryna by New Contributor II
  • 74 Views
  • 5 replies
  • 1 kudos

Resolved! VIP - Error Message

Where do I need to go to resolve this error message? PI5054 First Ship Date is required for dispatch units. For GDSN items, you may need to correct data in the data pool. Item (10092834204331)

dia1616 by New Contributor
  • 50 Views
  • 2 replies
  • 3 kudos

They want me to change UOM, but I can't?

I’m trying to submit an item to Kroger..and I received a response back that they wanted me to change the net content quantity and unit of measure.  Good enough, I did have to change it,….but, the choice I need to pick, is not in the pulldown menu?  I...

jackieb by New Contributor II
  • 170 Views
  • 20 replies
  • 1 kudos