Last evening, the 1WorldSync Application team identified an issue with the slowness of message transaction processing in Item Management. A handful of suppliers sent some very large message transactions that slowed our systems and created a backlog...
Hello 1WorldSync Customers and Solution Partners, On the dates listed below, 1WorldSync will perform maintenance during the standard maintenance window (see chart). During this period, the systems indicated will be unavailable. For machine-to-machin...
Priority Level: P3 Master Ticket: SDU-355532 Incident Status: Open Incident Opened: 3.1.21 at 3:13 pm EST Incident Closed: Open Environment: Production Impacted Application: Item Management Description of Issue: Service Desk agents and customer...
This afternoon, Service Desk agents and some customers reported issues accessing playlists in Enhanced Item Management. The Basic playlist is no longer present and when users attempt to search for other playlists, no search results appear. The issu...
On the dates listed below, 1WorldSync will perform maintenance during the standard maintenance window (see chart). During this period, the systems indicated will be unavailable. For machine-to-machine (M2M) communications, AS2 inbound messages to 1W...
Environment: Production Impacted Application: Product Introduction / VIP (Kroger, Albertsons, McLane) Incident Status: Resolved Incident Opened: 1.27.2021 at 1:28 pm EST Incident Closed: 1.27.2021 at 1:47 pm EST Description of Issue: This afternoo...
Hello 1WorldSync Customers and Solution Partners, On the dates listed below, 1WorldSync will perform maintenance during the standard maintenance window (see chart). During this period, the systems indicated will be unavailable. For machine-to-machi...
Our technology teams identified an intermittent AS2 incident and are working to resolve it. It is possible, if you send to 1WorldSync during this time, you could encounter an error message and would need to re-send your information to us. I will up...
Hello 1WorldSync Customers and Solution Partners, On the dates listed below, 1WorldSync will perform maintenance during the standard maintenance window (see chart). During this period, the systems indicated will be unavailable. Friday, October 16, 2...
Hello 1WorldSync Customers and Solution Partners, On the dates listed below, 1WorldSync will perform maintenance during the standard maintenance window (see chart). During this period, the systems indicated will be unavailable. Friday, September 25...
1WorldSync technology teams are actively deploying a fix for delays in publications to data recipients. We will send out further communication tomorrow once the fix is confirmed. We apologize for any inconvenience as we work to resolve this issue. ...
Hello 1WorldSync Customers and Solution Partners, On the dates listed below, 1WorldSync will perform maintenance during the standard maintenance window (see chart). During this period, the systems indicated will be unavailable. Friday, August 14...
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