1WorldSync Customer Community

Hello, We do apologize our phone system is currently not working. We are contacting our vendor to work through the issue to restore access. We will follow up with any updates in this article.

1WorldSync will utilize the scheduled maintenance window for application enhancements and updates. Please post any questions you have in the Comments area below. Production Maintenance Saturdays 9:00 AM to 1:00 PM ET Unless Noted Otherwise

Hello, we identified an issue that is impacting customers when logging into 1WS applications.  Our technology teams are actively investigating this issue.  I will post more details here.

We have identified an issue impacting inbound GDSN messages from recipients and data pools. This issue will also impact responses from the Global Registry, including registration response messaging. We will post updates here as we make progress on r...

Hello.  This evening our technology teams identified an issue impacting the ability to access IM, PI, and UMA.  We are working diligently to resolve this as quickly as possible.  We appreciate your patience and apologize for any inconvenience.   Ple...