1WorldSync will utilize the scheduled maintenance window for server enhancements and updates. During this time users will not have access to Production applications. Production Maintenance Window: Saturday 1/4/2025 9:00 AM – 1:00 PM ET / 14:00 – 18:...
We have been informed that Kroger is experiencing an inbound network connection issue that began around midnight last night. This issue is impacting inbound messages (e.g., CINs) from VIP to Kroger. Kroger is actively working to resolve the issue an...
Team, We have identified the menus icons in our Production and Pre-Prod Environments are not displaying fully. The menu options are still operational, they do not display as expected. See the images below. We will advise once we have further details...
We identified an issue that is impacting publications arriving in Mclane's Product Introduction. Our technology teams are actively investigating this issue's root cause and resolution. We will post more details as they become available. Thank you.
Hello, we identified an issue that is impacting customers when logging into 1WS applications. Our technology teams are actively investigating this issue. I will post more details here.
Good afternoon and Happy Friday. Our technical teams identified a backlog of transactions in Item Management today. Customers are seeing delays with item uploads and updates. The systems are processing but transactions are taking longer to due to...
With the deployment of the May GDSN release, to Pre Prod only, on March 15th, 2024 we are relaxing the CIC validations pertaining to: Message Creator GLN Message Creator Name CIC's sent without this information will have the IPGLN and name of the...
1WorldSync will utilize the scheduled maintenance windows for application enhancements and updates. During these maintenance windows all 1WorldSync Useriterfaces, including IM and PI/VIP, will be unavailable. Batch processing will also be down during...
We have identified an issue impacting inbound GDSN messages from recipients and data pools. This issue will also impact responses from the Global Registry, including registration response messaging. We will post updates here as we make progress on r...
1WorldSync identified and is working to resolve an issue impacting our customers accessing the PI/VIP application. We see a white screen that does not refresh when we try to access PI from our site. We will post updates here as we make progress on...
1WorldSync will utilize the maintenance window on Saturday, February 3 for maintenance that will temporarily impact AS2 connectivity. We will stop all outbound traffic by 9:00 am ET and expect to complete the work by 1:00 pm ET. During this time, ...
Hello, 1WorldSync Customers and Solution Partners, Your company is identified as having an AS2 connection with 1WorldSync. Please share this information with the appropriate parties within your organization, especially your technical support tea...
When will a comprehensive list of Calendar Year 2024 updates be published. When will any notes be made available for the next IM and/or Content1 upgrade. If field changes are being made it takes a while to program these when sending XML updates. It...
Please note, that this is an extended maintenance window. 1WorldSync will perform maintenance on Saturday, January 6, 2024, from 9:00 am to 7:00 pm ET. Maintenance will be performed on IM, DC, PI, Cone/Read API, AS2, & UMA in the Production and Pr...
1WorldSync technology teams identified and are investigating an issue impacting the Item History Report in IM. We appreciate your patience as we work to resolve this issue quickly. I will post updates as they are made available to us. Please post...
Hi Team, please can you share the dates for deployment of the new AS2 certificates for 2024 & when we'd be able to pull them down?
Hello. This evening our technology teams identified an issue impacting the ability to access IM, PI, and UMA. We are working diligently to resolve this as quickly as possible. We appreciate your patience and apologize for any inconvenience. Ple...
1WorldSync will be performing important maintenance as we wrap up the 2023 year. Some of these maintenance windows require an extended time to allow for the completion of required actions. You can see these windows documented in our Events Calenda...
Hello. This morning our technology teams identified an issue impacting the ability to access IM, PI, UMA, and AS2. We are working diligently to resolve this as quickly as possible. We appreciate your patience and apologize for any inconvenience. ...
Good afternoon. Our technical teams identified an issue impacting customers needing to reset their application passwords. If you are unable to reset your password but can access this thread, please let us know and we can reset it for you on our en...
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