Hello. Our technical teams are working to resolve an issue in IM. We are looking into intermittent issues with pages loading slowly and sometimes not loading at all in IM. We will post updates on this incident here as they are available.
Hello, we identified an issue impacting the loading of images into IM's DAM in Production and Pre-Production. Our technical teams are working to resolve this issue as quickly as possible. We appreciate your patience.
Hello. We have identified an issue that is impacting the ability to search for GTINs and pull reports in Item Management. Our technology teams are actively investigating this issue. We will post more details here. Please ask any questions in the co...
Hello. We have identified an issue that is impacting the ability to search for GTINs and pull reports in Item Management. Our technology teams are actively investigating this issue. We will post more details here.
Please be advised that Wakefern is currently experiencing a technical issue which is preventing Wakefern from retrieving publications through the GDSN into the Wakefern internal system and returning CIC messages. This includes all publication types....
Hello, We do apologize for any inconvenience caused. We’ve been informed that some suppliers are currently experiencing technical issues that may be affecting item submission to Kroger. Kroger’s technical team is actively investigating the issue and...
1WorldSync technical teams identified a large backlog of transactions in Product Introduction (PI / VIP). Due to the size of this backlog, it will take hours for the messages to be completely processed and for the backlog to clear. Note: Please ...
Hello, we identified an issue that is impacting customers when logging into 1WS applications. Our technology teams are actively investigating this issue. We will post more details here.
Hello, we identified an issue that is impacting customers when logging into Product Introduction. Our technology teams are actively investigating this issue. We will post more details here.
The 1WorldSync technical team identified a backlog of transactions for messages processing into PI. We are actively investigating the cause and monitoring the backlog. We will post updates as they are available. We appreciate your patience. Update...
Hello. 1WorldSync technology teams identified a backlog of transactions in Item Management. This backlog could impact your IM transactions and in your Worklist you will see Request Validation Successful. Please do not immediately execute the same...
Hello, We do apologize our phone system is currently not working. We are contacting our vendor to work through the issue to restore access. We will follow up with any updates in this article.
Good afternoon. 1WorldSync teams just identified an issue in Production IM that we are investigating to repair. At this time, the issue is impacting users trying to Search for Items, Add Items, and some reports are not functioning correctly includ...
1WorldSync will utilize the scheduled maintenance window for server enhancements and updates. During this time users will not have access to Production applications. Production Maintenance Window: Saturday 1/4/2025 9:00 AM – 1:00 PM ET / 14:00 – 18:...
We have been informed that Kroger is experiencing an inbound network connection issue that began around midnight last night. This issue is impacting inbound messages (e.g., CINs) from VIP to Kroger. Kroger is actively working to resolve the issue an...
Team, We have identified the menus icons in our Production and Pre-Prod Environments are not displaying fully. The menu options are still operational, they do not display as expected. See the images below. We will advise once we have further details...
We identified an issue that is impacting publications arriving in Mclane's Product Introduction. Our technology teams are actively investigating this issue's root cause and resolution. We will post more details as they become available. Thank you.
Hello, we identified an issue that is impacting customers when logging into 1WS applications. Our technology teams are actively investigating this issue. I will post more details here.
Good afternoon and Happy Friday. Our technical teams identified a backlog of transactions in Item Management today. Customers are seeing delays with item uploads and updates. The systems are processing but transactions are taking longer to due to...
With the deployment of the May GDSN release, to Pre Prod only, on March 15th, 2024 we are relaxing the CIC validations pertaining to: Message Creator GLN Message Creator Name CIC's sent without this information will have the IPGLN and name of the...
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