It is appearing that there are a few of our customers that use Syndigo instead of 1WorldSync and they do not have the capability to use 1WorldSync. They also do not have a manual upload process. Is there a way for 1WorldSync to publish to Syndigo so ...
If I published an item and notice that the weight in the description and "Weight and Dimensions" field are incorrect, can I change that info in IM? If yes, do I need to publish the item again or will it automatically change the info in Product Introd...
Good afternoon team! I have encountered a possible glitch with the search bar. I was trying to find certain items that I need to discontinue, but, as I would enter each Gtin in the search bar and clicked on the search icon, it would show the message...
Good afternoon team! I tried looking for the answer to my question in the Community, but was unable to find it. I learned here that we have to withdraw/delete all publications before unlinking hierarchies that affect items attached to different displ...
Dear sir We are new vendor we need to learn how to uploading our product content for Kroger for reivew/approval thank you
I'm trying to link GTIN 10850019179489 (case) with GTIN 00850019179842 (each) but continue to receive the following error message. From what I can see, I do have the base unit indicators set up correctly - "Base Unit Indicator (isBaseUnit) should on...
Good afternoon team! I just received an invite to an User Group Meeting in Arkansas. I was wondering if there are any User Groups in Central Florida? Thanks!
Hello ! I was wondering if there was an attribute to be used to enter HSA/FSA and where I could find it. Thank you for your help !
In the hierarchy set-up, it seems you can only load Each and Case, do we just leave the Inner to pack out, if we need to put the inner pack in where or when do we insert it as it only allows us to click on 2 levels
I am looking for a glossary of terms for required fields when setting up a new item. Display Unit Indicator, Ordering Unit Indicator, etc. Also, if there are "quick sheets" for each area to understand the difference between different options. For ex...
Hello - I was told that I could create an image URL from the images I load in item management that I could use for ecommerce sites. I cannot figure out how to do it. Can you provide instructions? @CommunityJedi @CommunityJedi22
I'm trying to set up 2 new items for Kroger and when I go to Production and select the 2 items to Submit then I got error message PI99017 - Classification is missing. Item (00810096750631) Where could I find this missing field? I searched in Producti...
Hello, I am receiving an error when publishing 20819388020623. The Error reads: If Product Type is Case(CA) or Display Shipper(DS) and there is no hierarchy level where productType is Pallet(PL) or Mixed Module(MX), then Number of Layers per non-GTI...
After corrections/updates have been made, why isn't the item being removed? I have items from 2017 still out there that have been resolved.
Hello, I am a first-time user. It took me a month to set up one item. I made notes step by step since the replies/help to my questions were one per day. I created my other 4 items following the exact steps to ensure there were no errors, but unfortu...
Free Form Text to be populated by the Data RecipientPlease send a Change by Refresh message. - Package Height- In Box Cube Dimension (Volume) is inconsistent with height/width/depth calculationFree Form Text to be populated by the Data RecipientPleas...
GTIN:20819388020623 New User. I can't figure out where the error is that corresponds with: Gross Weight (grossWeight) of the GTIN MUST BE greater than 96% of the sum of that GTIN’s packagingWeight if available, plus the sum of the Gross Weight (gros...
I am attempting to submit my product for five additional divisions, When submitting the product under add division, do I only select the five additional divisions, or should I select the five divisions in addition to all the divisions which already a...
I have encountered this error "KR16334 When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is in transport to the distribution center" AND "Trade Item is being stored or handle...
Please help. We have a product that contains 100 - 1oz packets. The GTIN begins with 3-zeros. There is no child record tied to these. We cannot publish the item as it believes there is a child hierarchy. Please advise how to resolve. EX: 000742...
Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) I have no link. Just case item. No need for Hierarchy. Please advise fix for error
HelloWe are a new vendor on this platform and have enter a new item in the product introduction pages as instructed, kroger is asking me to submit and publish so they can view but there is no area on this item page that has a submit or publish button...
Hi! I am receiving the following error msg: Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) Please see the attached photo. Note that I have Case -> Inner Displ...
Good morning, I (GLN # 0743767000004) have 2 GTIN's that my customer is not being able to receive....could you please assist and let me know what the problem is? - 30743767001033 - 30743767001040 Thank you, Seebo.
Hi, I received a CIC message on one of our product and that the product has "Invalid format type" and I am not sure which attributes is referred to in this message. Could you please assist? the GTIN # 30743767001002. Thank you, Seebo.
Been trying to publish a Case item GTIN (20041483044017) to a customer but keep getting the following error messages: 1) 20041483044017:NetWeight of parent item must be greater than or equal to the sum of the NetWeight of the child items 2) Gross Wei...
In Pre-Prod for GLN 0058300000015 I have 3 GTIN's with a GDSN Registration status of "in Progress". Please resolve these. 000219084628370006563317906600065633424470
I cannot find in the dictionary the field name for the GLN specific for the dates group. For example: Minimum Days of Shelf Life from Production Recipient Variation, Is this mapped? We are trying to enable the GLN field from our source GDS system to ...
Good morning Team! I am updating an item that is sold as a Pallet with a 2PK Each (Gtin 60071072011029). I was wondering if I need to double the Nutritional Information we have for just one jar (Each for the Case that we also sell) since the item in ...
