_Ask A Question for Item Management (IM)
Can't find the answer? Ask a question for Item Management
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Removing "discontinued status"

I have recently taken over the management of items on 1WS, and when i do a filter with "discontinued items", a lot of items come up that are not actually discontinued, and i cannot figure out how to get them taken off the discontinued filter.   there...

HLBEV by New Contributor II
  • 864 Views
  • 6 replies
  • 6 kudos

Kroger API error

When trying to publish GTIN 0018300651556 to Kroger, I get the following error: 3082 : To publish to the Kroger API, apply the “Kroger” playlist to every level of your hierarchy. Once applied, ensure attribution adheres to the Kroger Style via (https...

TaraDeJong by New Contributor II
  • 550 Views
  • 3 replies
  • 3 kudos

Resolved! Linking an Item

Hello,  I like to think I have tried everything to link my case to each. It keeps coming up with this error    This link cannot be created as one or more of the items have already been published. 10071007002615/00071007002618   I have deleted all pub...

Resolved! Republishing Item After Unpublishing

Good morning! I recently had to unpublish 2 items (1 Display and 1 Case) from different customers in order to unlink them and link another case to the Display. What is the best way to republish these items to the customers?  Most of the original publ...

nancyVigo by Valued Contributor II
  • 2117 Views
  • 8 replies
  • 11 kudos

CIC Error message

I am receiving "Free Form Text to be populated by the Data Recipient" CIC message and it asks that I send a change by refresh message - this field is required.  I am not sure where to look for this information.  Any suggestions?  Thanks as always!

lflanary by Contributor III
  • 470 Views
  • 3 replies
  • 2 kudos

Resolved! Automatic Syndigo Account?

Good morning! I received an email stating that Syndigo had made an account in my name with a few steps to follow. Please, see screen shot attached. Whenever the merger happened, it was mentioned that we could stay working in 1WS. Has this changed? Th...

nancyVigo by Valued Contributor II
  • 1258 Views
  • 5 replies
  • 3 kudos

Resolved! Publishing to DoorDash

Good morning, I've been publishing a few items to DoorDash, but now I'm second guessing myself. Since they are a personal shopping service, should I be publishing at the unit level (since that's what they are picking up) or doesn't it matter? I publi...

A_Flower by Valued Contributor
  • 972 Views
  • 1 replies
  • 3 kudos

Resolved! Message in Sync Report

I have a number of items with the following message.   1. 2802 WARNING: On the highest hierarchy level both Number of Layers per non-GTIN Pallet/Non GTIN Pallet Hi (nonGTINPalletHi) and Number of Units per Layer in a non-GTIN Pallet/Non GTIN Pallet T...

nj73 by Contributor
  • 1396 Views
  • 2 replies
  • 3 kudos

Resolved! AHOLD review status

Good morning, I'm receiving a review from AHOLD to populate the Distribution Method Code, but it's already populated. Can you please tell me what I'm missing? I've attached a screen shot. Thanks in advance! A_Flower

A_Flower by Valued Contributor
  • 1561 Views
  • 2 replies
  • 3 kudos

Catalogue Price Field?

Simple question: what is the Catalogue Price field? I've never populated it before, and it was populated following a data migration from the Kroger VIP. However, despite having the Kroger playlist applied to my item in question (00046015171892), I ca...

Cannot save content

I am additng a new item but I can no longer save the information and cannot see what the errors are to fix them. I am getting error message "Failed to validate an item, Please contact administrator" Please advise.  

Seebo_0-1771534434298.png
Seebo by New Contributor II
  • 336 Views
  • 1 replies
  • 2 kudos

Did i do what they asked for?

Hello 1WS Friends, Kroger has sent a note saying this:  Below is a screenshot of your IMF, this is how I see it on my end. The item description states it’s a pallet, but the “PID Contains” section is missing. Please see example below, you will need t...

jackieb_0-1771450647957.png jackieb_1-1771450647962.png
jackieb by Contributor
  • 526 Views
  • 3 replies
  • 1 kudos

Favorite Contributors