Resolved! coupon family code
hi, adding item for Wakefern and it says under warning- coupon family code- I don't know what this is or where to find? non food item, please advise
Forum Posts
Images
Are there standard images that should be used for Foodservice items? Also, should the same images be posted under each hierarchy?
Please send a Change by Refresh message. - Packaging is Returnable - This field is required.
Hello! I am trying to publish item 10010374816463 to Performance Food Group (GLN: 0806795000009). Unfortunately, PFG is telling me that the item keeps failing validation on their end. I am also seeing the item stuck in review status in item managemen...
Kroger API Class
Per the instructions I added the Kroger Class as an alternative. Received a CIC from another customer says "invalid value of Kroger Class for alternate classification agency. Do I only apply the Kroger Classification on Kroger labeled products or a...
November 2025 release
I am looking for documentation on the November 2025 release. Often there are LOV changes in November. Is there anything this year?
CIC999:Item Returned for Review:Required element not found or not valid.
I keep getting this error when submitting new products via the spreadsheet upload side. Please help me understand what I am missing? These error messages are not helpful at all. 00810079835041:CIC999:Item Returned for Review:Consumer items contain...
Item Returned for Review - calories, sodium, fat, total carb protein
I received the following message in Product Introduction and I have never received this before from Kroger. I did not have the Kroger playlist applied when setting up in Item Management so the nutrition part was not requested in Product Introduction....
recent XML batch upload from 0011140000003 not appearing in "Recent Transactions" on IM main page
Hello, we recently uploaded XML batch from 0011140000003 to 1WorldSync IM production around 2 PM Central Timezone today (10/21/2025), but upload is not appearing in "Recent Transactions" on main IM dashboard page. We would like to resolve this today ...
Resolved! Publish a large number of items
Other than a few items for Kroger, I am trying to publish my first large list of items to a recipient that is on my subscription list. However, when I check all except a few boxes for the items to publish, then click on the Publish button, I cannot p...
SLTL0017 : The file could not be processed because the file is empty
I am trying to upload a Fuse sheet using Modify. I have tried three times, and I am still getting the same error. There is no empty line at the top. I have unhidden all the columns. There are Operations and Import Items filled in for every item. The ...
Resolved! images in 1WS
Hi Team, Have a question which can't answer and the items are in review status for a long time due to it. Though all the required images are uploaded and named as per the instructions, the The CIC says: GTIN:00773479313345 At least one item in the...
Resolved! System issues
Good morning, I'm trying to add an image and I keep getting this box (see screenshot). Are there technical issues this morning? Thank you! A_Flower
Resolved! Syndigo / 1 World Sync Webinar - Follow up questions for future experiences
Good afternoon team! We just participated in the Syndigo / 1WS webinar talking about the merger and what to expect. We do have a few follow up questions: - Will there be a glossary of all acronyms explained such as MDM, PDP, etc.? - Will we be able t...
What does "400 Bad Request" Mean?
Good Morning, I got my CIC message that I need to input a higher resolution of image in for one of my products. I've tried to replace the image multiple times and keep getting the same popup. (image attached). Can someone please tell me what the err...
Resolved! Kroger Syndigo GLN 0011110000002
The below GTINs were all published to Kroger Syndigo GLN 0011110000002 as New, however we have not received a CIC back. Please review and advise back the status. 1001111068305910011110916737908401343070631001111068142020011110916772
Resolved! Weight Error for Publishing Case Item
Been trying to publish a Case item GTIN (20041483044017) to a customer but keep getting the following error messages: 1) 20041483044017:NetWeight of parent item must be greater than or equal to the sum of the NetWeight of the child items 2) Gross Wei...
Request for tutorial
Need a tutroial on how to function the website
Definitions of values
For the attribute Referenced Trade Item Type Code there are 11 Valid values. Is there any documentation available on what the values mean? Or examples of how we use them?
Please Advise
What does this mean? on one of my items it was denied.....Free Form Text to be copied by Data Recipient Also, it keeps being denied saying Dunns number is not attached, I only have one! 10850031450131
Resolved! Subscription Contains a red icon - Why?
What does the red icon below mean? Teleflex GLN 0801902000019 is trying to publish their GTINs to BYRD - Migration VAL 4260590815644. We receive a successful publication transaction in DSD, but 1WS IM displays the following and we don't know why. Wha...
Resolved! Kroger reviews
Good morning, I currently have over 30 items in review for Kroger API and they've been there since the last part of August and the first part of Sept. As for what I'm seeing, I've made the corrections. Can you please tell me what I'm missing to get t...
Resolved! Product Info Effective Date changing after a discontinued date is entered and saved
We are seeing a handful of publication Errors 635: discontinuedDateTime shall not be older than effectiveDateTime minus six months. Please help us understand why an EffectiveDateTime value would change after the originally population of the DSD GTIN ...
219 : Invalid publication; item hierarchy contains item(s) in Draft status
Can you please explain what this means 219 : Invalid publication; item hierarchy contains item(s) in Draft status (IPN000028)
Kroger API Publications
Hello, Over the past couple of days, I have published several GTINs (see below) to the Kroger API Certification Queue and have not received a CIC response in return for those GTINs. 10011110681420, 10011110683059, 20076033352205, 20076033352182, 200...
Adding FSMA 204 information
Hello, If I add FSMA204 information to a big group of items....do I have to republish this, or does it automatically go over to everyone when I just hit save? I did 60 items....I am now wondering if I have to republish them. Thanks, Jackie GLN: ...
Resolved! Food And Beverage Ingredient Information
Hi Sysco is asking for us to populate the following attributes for the Country of origin. countryCode, productActivityTypeCode, productActivityRegionDescription, countrySubdivisionCode. When I try to do this and save, I get the following error. "If ...
Kroger Certification Queue
How long does this take, I don't see any errors, actions I am supposed to take, but still no Certifications so I cannot move to get and IMF Any ideas?
Resolved! Pub Delete and Data Purge
We are in the process of changing over to a different data pool for a handful of our products and would like to understand the process of how and who can pub deleted in mass existing GTIN records in 1WS IM and then purge the data. Any informatin you ...
