10-02-2024 10:17 AM
If I published an item and notice that the weight in the description and "Weight and Dimensions" field are incorrect, can I change that info in IM? If yes, do I need to publish the item again or will it automatically change the info in Product Introduction?
10-02-2024 12:08 PM
Hello,
Welcome to the Community. Yes, these fields can be updated. When updating certain attributes the system will prompt the publication to be deleted.
There is a way to delete the publication. You can do this in Item Management by going to Manage Publications > Search for the GTIN(s) > Click the box in the appropriate row > Click the DELETE PUBLICATION button for the correct recipient > Close the confirmation window.
Once complete please update the desired attributes in this case your Weights & Dimensions and publish the item as NEW to the recipient.
Thanks!