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Resolved! Where to Post for GS1 Canada

Good Morning,  I'm currently working with GS1 Canada. I am extremely confused on where I need to go to update information for them. I know 1WS can publish to GS1 Canada but they are saying I need to update through Prosync and summit a request for ima...

Removing "discontinued status"

I have recently taken over the management of items on 1WS, and when i do a filter with "discontinued items", a lot of items come up that are not actually discontinued, and i cannot figure out how to get them taken off the discontinued filter.   there...

HLBEV by New Contributor II
  • 519 Views
  • 6 replies
  • 6 kudos

Kroger API error

When trying to publish GTIN 0018300651556 to Kroger, I get the following error: 3082 : To publish to the Kroger API, apply the “Kroger” playlist to every level of your hierarchy. Once applied, ensure attribution adheres to the Kroger Style via (https...

TaraDeJong by New Contributor II
  • 257 Views
  • 3 replies
  • 3 kudos

Resolved! Linking an Item

Hello,  I like to think I have tried everything to link my case to each. It keeps coming up with this error    This link cannot be created as one or more of the items have already been published. 10071007002615/00071007002618   I have deleted all pub...

Resolved! Republishing Item After Unpublishing

Good morning! I recently had to unpublish 2 items (1 Display and 1 Case) from different customers in order to unlink them and link another case to the Display. What is the best way to republish these items to the customers?  Most of the original publ...

nancyVigo by Valued Contributor II
  • 1673 Views
  • 8 replies
  • 11 kudos

CIC Error message

I am receiving "Free Form Text to be populated by the Data Recipient" CIC message and it asks that I send a change by refresh message - this field is required.  I am not sure where to look for this information.  Any suggestions?  Thanks as always!

lflanary by Contributor III
  • 224 Views
  • 3 replies
  • 2 kudos

Resolved! Publish Errors

Hi all, I'm trying to figure out how to fix these last 2 errors with publishing items.  So I have almost all my 36 items saved and validated and I want to publish one of them as a test but I keep getting these two errors? 2 Error(s) Base Unit Indicat...

WildBird24 by New Contributor II
  • 494 Views
  • 2 replies
  • 4 kudos

Resolved! Automatic Syndigo Account?

Good morning! I received an email stating that Syndigo had made an account in my name with a few steps to follow. Please, see screen shot attached. Whenever the merger happened, it was mentioned that we could stay working in 1WS. Has this changed? Th...

nancyVigo by Valued Contributor II
  • 842 Views
  • 5 replies
  • 3 kudos

Resolved! Publishing to DoorDash

Good morning, I've been publishing a few items to DoorDash, but now I'm second guessing myself. Since they are a personal shopping service, should I be publishing at the unit level (since that's what they are picking up) or doesn't it matter? I publi...

A_Flower by Valued Contributor
  • 492 Views
  • 1 replies
  • 3 kudos

Resolved! Message in Sync Report

I have a number of items with the following message.   1. 2802 WARNING: On the highest hierarchy level both Number of Layers per non-GTIN Pallet/Non GTIN Pallet Hi (nonGTINPalletHi) and Number of Units per Layer in a non-GTIN Pallet/Non GTIN Pallet T...

nj73 by Contributor
  • 463 Views
  • 2 replies
  • 3 kudos

Resolved! AHOLD review status

Good morning, I'm receiving a review from AHOLD to populate the Distribution Method Code, but it's already populated. Can you please tell me what I'm missing? I've attached a screen shot. Thanks in advance! A_Flower

A_Flower by Valued Contributor
  • 531 Views
  • 2 replies
  • 3 kudos

Resolved! Kroger API Playlist Issue

Good morning team! I have been noticing that a lot of our items automatically show the Kroger Playlist (even though I am updating items for other customers) and this is causing error messages due to specific attributes not being filled out. I am tryi...

nancyVigo by Valued Contributor II
  • 997 Views
  • 7 replies
  • 4 kudos

Catalogue Price Field?

Simple question: what is the Catalogue Price field? I've never populated it before, and it was populated following a data migration from the Kroger VIP. However, despite having the Kroger playlist applied to my item in question (00046015171892), I ca...

Publication Issue 655

Hello, Could you advise how below error message for publication action can be fixed?? the items Im attempting to publish are displaying when looking into GS1 Global Registry platform. 655: GTIN has a GDSN Registry Status of (IN_PROGRESS) or (Null). G...

FlorS by New Contributor II
  • 599 Views
  • 5 replies
  • 6 kudos

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