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Base unit vs Consumer Unit

How is Base unit different from Consumer unit? If consumer buys a jar of peanut butter, is this also a base unit? Thanks!

I am getting an error for a McLane publication I have never recieved before. My item 20747599611753 has Non GTIN Pallet information populated and I have never populated the attribute number of items per pallet Number of Items/Pallet and Number o...

Merchants Data Sheet URL

Hello,We received a notification from Merchants Food service that one of our items is not generating a Data Sheet URL. MFS said that when all fields are filled in correctly they will receive an export file for that item with a link to the Data Sheet....

Pre-Prod Backed Up?

Hi - We are doing testing the the Pre-Prod environment and we are not receiving messages back for the record status. Is Pre-Prod backed up? Thanks!

Resolved! Global Classification Codes

Hello! I was wondering where I can find the dropdown for the Global Classification Codes. Thanks!

discontinuedDateTime shall not be older than effectiveDateTime minus six months

Where do I change the date for this item? UPC code 851034008506

Resolved! Ti&Hi clarification

Hi there, Could you help clarify the difference between these, is the first one specific to the number of eaches and the other one to the number of cases in a layer? Number of Trade Items Per Pallet Layer/Non GTIN Pallet Ti Number of Items in a Com...

FUSE - linking | hierachy

Hello, Can you share how ea are linked to the case? Do I need to specify this in the FUSE sheet tab 'FS-link' or is the linking systematically done when uploading ea and case fuse sheets? Thanks for your insights.

Resolved! Volume

I am stuck in a vortex in my head and I need help getting out. Someone here who is not in data sync questioned my volume calculations. They said because it is a can you have to do the whole formula with PI and such. But when I started this I had...

Allergen Type Code

Why is Allergen Type Code information needed as required field? I am trying to add a non-food item and none of the allergens apply. Is there a N/A or None option? Thanks!

Why do I get error message when I try to upload digital asset photo?

I get an error message but does not tell me why I cannot upload digital asset photo?

Resolved! Net weight parent child issues

Please review my GTIN 20747599731550 i have been trying to get the calculations to work for 3 days now on this heirarchy and every math I have completed is showing it should be valid but its not allowing publication die the a net weight issues

Ingredient statement when cloning item?

Hello,I'm not used to 1world sync. Upon cutomer request, I created a new item by cloning an existing one. I succeded to update all the data & to publish it. But i don't see any section with the ingredient statement. Is it normal? Thanks

Base unit indicator error

Hi - I've been trying to set up a couple shipper display items and run into the following error when setting up the hierarchy: Base Unit Indicator (isBaseUnit) should only be true for the lowest level Item in the hierarchy. If ChildTradeItem/gtin i...

Resolved! Change GLN

We have always had two GLN's in our company but recently decided to only have one. So far I have published to all customers using the old GLN with the new GLN and contacted them. We are planning to delete publications from the old GLN next week. I...

Resolved! Failed - Sending to Subscriber Issue

Hello! We were able to log-in after the outage yesterday, and are working on sending items to Walmart. Everything we've uploaded today has been stuck on either PENDING SYNCHRONIZATION or FAILED - SENDING TO SUBSCRIBER. Is there an issue with item syn...

Resolved! Another Pending GTIN

I have ANOTHER pending GTIN. I have a feeling it was because I have a Topco playlist on there and there is warnings about images and such...which this is a new product so I don't have images. Your playlists are becoming more of a problem than a sol...

Item Clean up/ Previously entered incorrectly.. How to fix?

I have an Item that was set up incorrectly as a case with eaches when the case is actually the sellable unit. Since the item has already been published how can I change it to the correct set up?

Unable to log into IM

I am unable to log into IM. What is the ETA to have this fixed? Thank you!

delays today?

Trying to et something into Kroger by EOD but the file won't complete the processing... is there a back up.. i just have ONE item

Resolved! item not coming in on search

i did a simple search for this item and nothing came back so I did an item history and it is there.. why won't it show in a simple search? see screenshot for details on item history

Resolved! Pending GTIN

I have two GTINs stuck again...IN PROGRESS. I need them to go through super bad. How does one make that happen. 10078742036530 20078742036551

attribute GTIN requires a valid 14 digit GTIN.

does anyone know what the issue is? I keep getting this error and i'm double checking the gtin is matching what is in our systemattribute GTIN requires a valid 14 digit GTIN.

Slow Processing 03/14/2022

Is there any backlog that would slow processing of a FUSE spreadsheet? I submitted one an hour ago with and it has not come back as processed yet.

IM Fuse and 360 Walmart mapping

Bringing this topic back since i have more details to share. I have attached a fuse file for an item and also the CSV that Walmart 360 sends on the same item once it is published to walmart. ( I will have to post the 360 file separately) Too many ...

GTIN creation

I have an item that is sold in a case of 20, we are going to create a new item with the exact same item in the case, but with a qty of 8. What is the best practice for creating the new GTIN?

Resolved! Input the wrong UPC

I have just noticed that I have input the wrong UPC code for my case, how can I fix this/or can I fix this? I already have it in the Ablertsons system.

Resolved! 654: netContent AV is invalid

Hi, Can someone tell me what this Error means? Thank you!

PI Pre-Prod

I see a link to Pre-Prod PI from Item Management and from the general login screen but i cannot access it. There is no access checkbox in UMA. Does anyone have any insights on how to get access and with access, which customers are on the PI Pre-pro...

Resolved! 654: platformTypeCode X2 is invalid

Hi , does anyone know how to solve this Sync Exception report error? 654: platformTypeCode X2 is invalid Thanks