GTINs not being published

[Seebo]

Good morning,

I (GLN # 0743767000004) have 2 GTIN's that my customer is not being able to receive....could you please assist and let me know what the problem is?

- 30743767001033

- 30743767001040

Thank you,

Seebo.

[Val_P · Accepted solution]

Hello @Seebo Thank you for reaching out to our customer community.again.

I have forwarded your request to your assigned agent to your company and Charles will be contacting you through our ticketing system with an update in ticket CXOBS-3499.
Whenever you come across any item issues, you can reach out to Charles directly through ticket CXOBS-3499 as he is assigned to your company and can help you solve any item issues you may come across.

Thank you!