Kroger API - Migrating Kroger VIP data

[TM_Feldkamp]

Hi,

Where is the form to complete to initiate migration from Kroger VIP to Item Management Kroger API? Also, are you automatically migrating Kroger VIP data even if the form was not completed? Kroger VIP is sunsetting at the end of January - what happens if your data has not been migrated?

Thank you,

Tracy

[ana_neamtu]

Hello, @TM_Feldkamp, and welcome back!

You can join the 1WorldSync Migration Queue by clicking the link below, then scrolling down to the bottom of the page so you can complete the online form:
https://resources.1worldsync.com/commerce-suite/user-guide/faqs

VIP data is migrated based on the form and information regarding the timeframe for the VIP sunset has now been posted under the Home > Alerts and Notification section of the VIP portal.

Please don't hesitate to contact us if you have any further questions.

Thank you

[Kitty]

That link to the online mirgration form is broken.

[JustinW]

Hi @Kitty, thanks for reaching out in the Community. To be added to the migration queue, please use the following link to open a ticket with our Technical Support team to get the needed steps.

https://community.1worldsync.com/t5/custom/page/page-id/CustomCreateCrmSupportCase 

[Bioworld]

Was there a set date to submit the Migration Queue request?

[Maria]

Hello @Bioworld Thank you for using our community! Welcome! 

You can submit your migration form whenever needed. For more details, please get in touch with your Syndigo account owner.

Thank you! 

[Bioworld]

How do I check the status of my migration ticket?

[Val]

Hello @Bioworld and thank you for using the customer community. Welcome.

You can reply to the emails you received for that request or reach out to your Account Manager for more information about the current status of the migration, please. Thank you.