Free Form Text to be populated by the Data RecipientPlease send a Change by Refresh message. - Package Height- In Box Cube Dimension (Volume) is inconsistent with height/width/depth calculationFree Form Text to be populated by the Data RecipientPleas...
GTIN:20819388020623 New User. I can't figure out where the error is that corresponds with: Gross Weight (grossWeight) of the GTIN MUST BE greater than 96% of the sum of that GTIN’s packagingWeight if available, plus the sum of the Gross Weight (gros...
I am attempting to submit my product for five additional divisions, When submitting the product under add division, do I only select the five additional divisions, or should I select the five divisions in addition to all the divisions which already a...
I have encountered this error "KR16334 When Kroger Item Submission Reason Code and Temperature Controlled are populated, both Temperature Qualifier Code "Trade Item is in transport to the distribution center" AND "Trade Item is being stored or handle...
Please help. We have a product that contains 100 - 1oz packets. The GTIN begins with 3-zeros. There is no child record tied to these. We cannot publish the item as it believes there is a child hierarchy. Please advise how to resolve. EX: 000742...
Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) I have no link. Just case item. No need for Hierarchy. Please advise fix for error
HelloWe are a new vendor on this platform and have enter a new item in the product introduction pages as instructed, kroger is asking me to submit and publish so they can view but there is no area on this item page that has a submit or publish button...
Hi! I am receiving the following error msg: Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) Please see the attached photo. Note that I have Case -> Inner Displ...
Good morning, I (GLN # 0743767000004) have 2 GTIN's that my customer is not being able to receive....could you please assist and let me know what the problem is? - 30743767001033 - 30743767001040 Thank you, Seebo.
Hi, I received a CIC message on one of our product and that the product has "Invalid format type" and I am not sure which attributes is referred to in this message. Could you please assist? the GTIN # 30743767001002. Thank you, Seebo.
In Pre-Prod for GLN 0058300000015 I have 3 GTIN's with a GDSN Registration status of "in Progress". Please resolve these. 000219084628370006563317906600065633424470
I cannot find in the dictionary the field name for the GLN specific for the dates group. For example: Minimum Days of Shelf Life from Production Recipient Variation, Is this mapped? We are trying to enable the GLN field from our source GDS system to ...
Good morning Team! I am updating an item that is sold as a Pallet with a 2PK Each (Gtin 60071072011029). I was wondering if I need to double the Nutritional Information we have for just one jar (Each for the Case that we also sell) since the item in ...
Hello, Is there a quick way to pull a list of recipient's GLNs to which my company GLN has ever publish to? I cannot work with the publication report as it pull a large amount of records by GTIN and I just want to confirm list of clients/GLNs we have...
Publishing an item for Performance Food Group and they are saying County of Origin is required (Place of Product Activity).When I enter Thailand, I get the error indicating I need to add a grape variety which is not relevant and N/AWhat is the work a...
We may need to differentiate between an existing item and the same item but with an ingredient change. I know a new GTIN isn't necessary given GS1 rules however our co-packer may require this due to their system requirements. (In fact they created t...
Hello, I am trying to "Link" my items, but an error message popped up. We sale our product by the case. For the current item below, I am trying to link (160-2oz dough drops inside each case), but I cannot save/update hierarchy, because we do not s...
Buyer received this error. None of us have seen it before nor know where to go to fix it. Any insight?
I am trying to create a new product and I cannot save it due to the issue with "Nutrient Quantity" I think I added all the required nutrient quantity but I still cannot save it. Could you please assist? This is an Each product with GTIN code # 0074...
Can somebody help me find the correct UPC/GTIN of the items below? I can't find them on Item Management because these UPC are incorrect. SEALY T300 MATTRESS PAD QUEEN64333311410643333110 4106433331100041064333311SEALY T300 MATTRESS PAD FULL743333...
Good morning team! We have been asked to publish an item to The Giant Co. (which seems to be under AHOLD's umbrella) by using Syndigo. What would be the best way for us to publish the item in 1 World Sync so that they receive the information needed w...
I want to change a hierarchy / edit it and am getting an error message Want 24 each of 00077218459272 to go into 1 CASE of 10077218459279 SEE Below You have errors requiring your attention ITEMS CANNOT BE SAVED UNTIL THESE ERRORS ARE RESOLVED 1 E...
Hello, My Kroger buyer is asking for the IMF #. I cannot seem to find this information. Item ID is 00810077601648 I believe I have fixed all errors. Please advise. Thank you!
Hello - We have recently began to receive publication failure messages to a recipient (Sodexo: GLN 0860003749906) which includes the following error message, "9999: Data Recipient GLN is not a Data Recipient in our Data Pool'. This GLN is availabl...
I am trying to add an item for McLane but it is giving me an error of "digital asset type code and uniform resource identifier and dependent attrubutes. I don't know what it is asking for. I did not get this message in June or early July when I ad...
Hi there, working on updating some issues that were input incorrectly perviously. Needing to update the "Total Count of All Products" in our case pack, it was input as 1 but it should be 7 items per case. I am getting the following error message: C...
Hello, I cannot add "value" in the Nutrition Facts section. Do I need to click the + sign to add the "value"? Thank you for your assistance.
Hi, I have some questions about item management: 1. What is my item id for case? Is it my 14 digits GTIN number from GS1?2. At the unit level, the system asked about "Total Count of All Products". I said one for unit. We have 6 units per case. Should...
The Item Management won't let me save due to the Error message. "Items cannot be saved until these errors are resolved" How can I save and come back to were I left off without losing the work I have already done? Thank you.
