Does 1WS have plans to add additional filters to export reports based on: DISCONTINUED DATE? Per Tech Support, the only way to do this as of today is to Export the FUSE sheet, and then sort the "DISCONTINUED DATE" column. That seems like a lot of...
Good afternoon, I'm extracting published content and seem to only be able to retrieve Case level or Each level, is there a way to extract based on Hierarchy so I have my items Case to Each on the same extraction record for updating?
GTIN 00065633134430 for GLN 0058300000015 in Pre-Prod has a GDSN Registry Status of In Progress, How do we resolve this?
Good morning! I just received an invite to register for the Webinar next week, which will be addressing the large release coming up May 20th. I could not find anywhere on the email if there will be a charge for this webinar. Your help in this matter...
Hi, I am trying to publish a GTIN: 10042222260753. I tried back in February and it did not work than, although I wonder if that was because the customer had not subscribed to our GLN. I tried again this morning and I don't see any CIC errors or an...
I am having issues opening an exported Item. I unzip the file to try and save the export to my desktop, and nothing happens.
Hello. We are seeing a backlog of transactions in Item Management today that is causing processing delays. Our customers may see delays with transactions to IM when using the IM GUI, FUSE, or AS2. We expect the backlog to resolve today and apologi...
Hello! I'm looking for the updated Large Release 2023 documentation that was to be posted on 3/30. Would someone please share where this can be found? Thank you!
the hyper link to 1World Sync XML Samples for Data Suppliers for IM 8.37 doesn't go anywhere. Will this be updated soon?
Hello! Is there any way to edit an Item ID once I've published ?
00000446545806:CIC999:Nutrient Basis Quantity and UOM must be populated for all food items.:CHANGE_BY_REFRESH_MESSAGE:Please send a Change by Refresh message.All fields are populated still getting this error. could you please suggest if i am missing ...
Hi Team,We have received many Net package quantity errors but net content is populated in Child GTIN, still don't know the reason behind this error. Please suggest.10708971920880 : Net Package Quantity/Net Content - This field is required.Please send...
It is supposed to take three hours for deleting but I did deletions yesterday and they are still showing as "delete pending". I am trying to use old upc's that have been inactive for over 10 years. Please advise the fastest way to do this. I need ...
How often does the Ecomm Ready run to check for updated items? I deleted and unpublished several items that we no longer carry. As I attempt to work through cleaning up that readiness list I get an error that "This Item is not found, and may have b...
We are trying to clean-up a hierarchy that is incorrect and unregister all GTINs in the hierarchy, so we can fix and re-register. Can you please provide the details on how to do this or provide the details from the IM Users Guide. Is it also possibl...
When I uploaded my FUSE sheet, not all of my information synced over. Are you able to have more than 1 more field per item?
Hi, we noticed that we haven't received any .girr files since Friday March 24, 2023 for the GTINs that we've sent for Item Adds.Can you/1WS support check the Global Registry to see if there's a processing issue?
Hi - how can I edit an existing Market Group I have created (ex. remove a GLN) in Enhanced? I can see them under Recipient List but I can't seem to figure out how to edit them. This is one area I would use Classic for Any help is appreciated.
When deleting a publication to a deactivated subscriber GLN, I receive the following error: Publication DELETE for ... resulted in a validation error ~~201-Invalid subscriber GLN (...)~222-Publication does not exist to perform the DELETE operation ...
Hi Team,We have come across a mixed shipper item that needs to be published in 1WS to Albertsons but since this is the first instance of publishing a mixed shipper item so need help in to what steps we need to follow in order to publish this.Thank yo...
Still having major issues with digital images loaded and populating correctly.
Hello, What is the best way to 'deactivate' a product? We have several products with the same name (but different GTINs) that are no longer active. This is causing some confusion with our recipients since the name is the same but the GTINs are differ...
Hi, Is there a way to customize a sales slick?
Hello, I am trying to edit an each where the gross weight was entered incorrectly. The GTIN is 00074305090039 and the parent is 20074305090039. The weight can be changed but when I go to SAVE, the system locks up and nothing happens... and I cannot...
My team and I are having issues with IM this morning. Lots of system malfunctions and super SLOW. We can't even get to downloading a sales slick. HELP!
Good morning! I recently had to unpublish 2 items (1 Display and 1 Case) from different customers in order to unlink them and link another case to the Display. What is the best way to republish these items to the customers? Most of the original publ...
hi,i created items, then created a case. (i am in apparel)i created the case and added the babies. but i cannot fix the 4 errors no matter how hard i search for an answermy 4 errors are attached. Can someone guide me as to what i can do about this...
Is there documentation on how the different dates fields affect the product listing? I want to understand the different applications of, say, the last ship date and the discontinued date. Thanks for your help.
Good morning! I was wondering if there will be a webinar or some kind of information published before the upcoming large release on May, 2023. Thanks!
In Pre-Prod we are not able to send files via AS2. It stopped yesterday around 9:30 am.
