A mixed pallet has 3-components. When linking in the hierarchy I receive the following error message: Parent link GTIN 20049600000236 is having duplicate child links. I needed to unpublish the parent sku 50047325000211 and try to update the hierarc...
Good morning, If I do publish for a distributor, is there somehow I can see as well as an attribute their SKU for my product?
Hi All, I am in the process of publishing product prices to a new trading partner. When I go to "save" the price, I am getting an error that says: "Qualifier required for attribute Catalogue Price Basis Per Unit when a value is present." I have tried...
Hello, Do the Scheme and Code fields under Alternate Classification have to be populated?
I am attempting to add an item into the software, but it says an item already exists with that item code. My company has been entering items into this system for many years and they have asked me to enter the current product line. The products I am a...
When I upload my fuse file it give me the following error: SLTL6651 : Mandatory attribute(s) or group(s) (operation) not found with the segment. Please advise how to correct this error.
I am trying to validate and publish an item in item setup (a plastic planter), but I get an error message that requires me to fill out the Allergy Section. None of our products contain food and I have never had to fill in this section in the past. Is...
I have been trying to publish an item but I input the wrong GTIN for the quantity I am working on. Is there a way for me to change the GTIN without needing approval or starting over?
Has something changed with the Item Search Feature? I can see my items in the list but if I try to search for one specifically it comes up with No Records Found. Help please. Thank you!!!
Hi, parent item is 10071730004047 in 1WS and published to our customer who uses product introduction. They are receiving errors that I don't know how to fix. Please help. See screenshots of the errors and the external digital assets section.
Recently added our 269 item product line at the "each" level. Now I need to create the case level. Is there a faster way to do this, other than cloning one at a time? Can I export all269 products, make the changes, then import again?
Hi Team,Could you please help with item # 00036800497382, I am not able to publish this display shipper as it gives Net weight and gross weight error?What should be the steps to publish this item to Topco?Thanks.Nitesh
I am trying to update some of our items to include the required volume attribute (for Performance Food Group); however, I keep getting the following error message: "Qualifier required for attribute Volume when a value is present." What type of qualif...
Good morning! I need some guidance regarding issuing a new GTIN vs just updating the item. How many different attributes need to be different enough to warrant the issuance of a brand new GTIN? Weight, packaging, look, etc.? Thanks so much in advance...
Hello, In one of my reviews for a customer the issue message is " invalid format type." What does this mean? There are no other details associated with the issue. Thanks, Brittney
Good day, I have two items I have been truing to publish. keep getting this error: Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) I have changed the counts...
Sending an attachment with errors. How do I fix these? If gross Weight is not empty and netContent/measurement/unitOfMeasureCode is a weight then grossWeight must be greater than or equal to netContent except if TM=Germany and GPC Brick code in ( 10...
Good morning, I recently have updated the Data Carrier information on several publications at the Case level. Changes were successfully validated and published. We are receiving "Error is 654: productActivityTypeCode PACKED_IN is invalid" and I'm wo...
Dear support team, Last time, I went to prod after pre-prod CIC status turned Synchronized. However, the data I submitted was incorrect and I could not notice until the grace period was over, I needed to unlock the data to revise them. I somewhere he...
I added the operator. Operator can log-in to the FS-Item production, however cannot login pre-prod. I also added the xxxxx3@xxxxx since I use for pre-prod log-in. Please be advise how to proceed
For IP GLN 0016000110007 we have been unable to send files via AS2 since Thursday 5/2. Were changes implemented? We have tried MODIFY messages, LINK and PUBLICATION.
I'm needing to add Cal. Prop 12 (Passed in 2018, California's Farm Animal Confinement Initiative, often referred to as Proposition 12, required pork producers to give sows, or mother pigs, at least 24 square feet of space per animal.) to an item, but...
Base Unit Indicator on parent GTIN record says false. How or where do I fix this? I am not seeing what to change.
Hello, I have few challenges that I would highly appreciate if anyone in the community can help me out... (1) I want to publish a product (private label - I am not a brand owner) to a recipient that sells that product. However, the brand owner himse...
Hi, I linked an "Each" to a case but after validating I noticed that the quantity of Each was wrong. I entered the weight of each (10 lbs) instead of count of eaches in case, which is 2. I am trying to delete "10" and replace it with a "2" but it i...
Is it possible to export more than 100 itens from Item Management?
In Pre-Prod, on GLN 0058300000015 the GTIN 00065633134157 has registration status of "in Progress". We have tried re-sending this and it does not resolve. Please advise.
Good afternoon! I have started receiving the below messages and I can't seem to find how to get this corrected. GTIN 10023709004039. If File Effective Start Date Time and File Effective End Date Time are not empty, then File Effective End Date Tim...
Hello, My product shows it is published but it is not showing a Synchronized CIC status. That is blank. It is like it is stuck somewhere. Thank you, Devon
Am I understanding correctly that the ONLY way to publish to Costco is through Syndigo's platform? I was sent instructions and training to use the syndigo platform for all Costco publications.
