Good morning! I need some guidance regarding issuing a new GTIN vs just updating the item. How many different attributes need to be different enough to warrant the issuance of a brand new GTIN? Weight, packaging, look, etc.? Thanks so much in advance...
Hello, In one of my reviews for a customer the issue message is " invalid format type." What does this mean? There are no other details associated with the issue. Thanks, Brittney
Good day, I have two items I have been truing to publish. keep getting this error: Your parent and child direct link quantities should match your parent Item Total Count of All Products (totalQuantityOfNextLowerTradeItem) I have changed the counts...
Sending an attachment with errors. How do I fix these? If gross Weight is not empty and netContent/measurement/unitOfMeasureCode is a weight then grossWeight must be greater than or equal to netContent except if TM=Germany and GPC Brick code in ( 10...
Good morning, I recently have updated the Data Carrier information on several publications at the Case level. Changes were successfully validated and published. We are receiving "Error is 654: productActivityTypeCode PACKED_IN is invalid" and I'm wo...
Dear support team, Last time, I went to prod after pre-prod CIC status turned Synchronized. However, the data I submitted was incorrect and I could not notice until the grace period was over, I needed to unlock the data to revise them. I somewhere he...
I added the operator. Operator can log-in to the FS-Item production, however cannot login pre-prod. I also added the xxxxx3@xxxxx since I use for pre-prod log-in. Please be advise how to proceed
For IP GLN 0016000110007 we have been unable to send files via AS2 since Thursday 5/2. Were changes implemented? We have tried MODIFY messages, LINK and PUBLICATION.
I'm needing to add Cal. Prop 12 (Passed in 2018, California's Farm Animal Confinement Initiative, often referred to as Proposition 12, required pork producers to give sows, or mother pigs, at least 24 square feet of space per animal.) to an item, but...
Base Unit Indicator on parent GTIN record says false. How or where do I fix this? I am not seeing what to change.
Hello, I have few challenges that I would highly appreciate if anyone in the community can help me out... (1) I want to publish a product (private label - I am not a brand owner) to a recipient that sells that product. However, the brand owner himse...
Hi, I linked an "Each" to a case but after validating I noticed that the quantity of Each was wrong. I entered the weight of each (10 lbs) instead of count of eaches in case, which is 2. I am trying to delete "10" and replace it with a "2" but it i...
Is it possible to export more than 100 itens from Item Management?
In Pre-Prod, on GLN 0058300000015 the GTIN 00065633134157 has registration status of "in Progress". We have tried re-sending this and it does not resolve. Please advise.
Good afternoon! I have started receiving the below messages and I can't seem to find how to get this corrected. GTIN 10023709004039. If File Effective Start Date Time and File Effective End Date Time are not empty, then File Effective End Date Tim...
Hello, My product shows it is published but it is not showing a Synchronized CIC status. That is blank. It is like it is stuck somewhere. Thank you, Devon
Am I understanding correctly that the ONLY way to publish to Costco is through Syndigo's platform? I was sent instructions and training to use the syndigo platform for all Costco publications.
I just uploaded a FUSE spreadsheet a half hour ago. It said it loaded fine, but the worklist doesn't update with the new parent/child records and they are not in the item listing. Please advise if anyone else is seeing this issue today.
@CommunityJedi How do I change the UPC in the Item Management portal? All the UPC's have been changed. That is the disconnect I believe. And where is Manage Publications? And if I resubmit them in the Item Management portal and they are validated, i...
I have an update that is being required for one of my items but I have NO idea what it's asking for. What does "Attribute value must be in list" mean?
Hello,Many of our items my company sells do not have the "each" as the selling unit. We sell either by the case or by the inner pack.When setting these up, do I still need to input the information for the each within the hierarchy with a GTIN?For ex...
Good morning, I have a couple items in review from AHOLD, and the only thing it states is "Attribute value must be in list". Can someone please tell me what this means? I have the AHOLD playlist activated and it validates so I'm confused as to what ...
I am trying to publish to USDA FNS. It is giving me an error and telling me i am missing this FNS Material Number which I see is required. I cannot for the life of me find it. Anyone know where this is?
I am looking in to the history of an item, and do not understand what the Correlation ID is regarding. It looks like there is a clickable icon, but when I click on it - nothing happens. See screenshot. Can you please advise?
@CommunityJedi We were just told today that the buyer needs our IMF's submitted by EOD in order for our products to be placed on the endcap. Yes, they just told us this today .......SO I need help to clarify what the IMF's actually are and if I am s...
We are a recipient only. Our company is moving to a new GLN. Is there a way to transfer our subscription history to the new GLN without asking our Publishing GLNs to re-publish everything?
How do we as the data provider instruct a trading partner to subscribe to our GLN? are there instructions I can pass along? They just state they are on 1WS but not understanding we need them as a subscriber before we can publish product data to t...
I am trying to set up a shipper/display that has a different configuration from another shipper/display that already exists in 1WS. The new shipper has 36 units vs the existing shipper has 18 units. Since I checked that this new shipper is not a "Bas...
How do I change the GTIN Number? The case currently reads 10834036000010 and it needs to read 00834036000013.
@CommunityJedi22 I am confused . . hopefully, you can help! I have added products into the Information Management portal and the Product Introduction portal on 1WorldSync. I have filled out the Excel form for the buyer with all the details of each pr...
