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Item Management - How to Use Simple Search to Pull Multiple Item Records

Why Can't I See the Publish Button in Item Management

Access to Item Management is provided per user and is controlled by the User Admin for your organization.  The admin can grant various levels of access to the users for your organization.  This includes limitations on whether you as a user can publi...

Validation Error 655: GDSN Registry Status (In-Progress of Null)

Error: 655 - GDSN Registry Status In Progress or Null In the GDSN message choreography, supplier GTINs must be registered with the Global Registry so they can be published to trading partners.  When you add an item in Item Management, we send the ne...

Dynamic Assortment Gross Weight Validation Error

Validation Error Message:  If specialItemCode does not equal DYNAMIC_ASSORTMENT, then the grossWeight of the GTIN MUST BE greater than 96% of the sum of that GTIN''s packagingWeight plus the sum of the grossWeight of all next lower-level child items...

Overview Video: Getting Started with Item Management

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How and Why to Withdraw or Delete Publications

Once your product content is successfully published to your trading partner(s), it is possible you may need to make changes to your published hierarchy.  Some content changes can be made and when you save, an update (Modify message) will be sent to ...

Understanding Status in the IM Message Center for Exports and Imports

The Message Center in Item Management (IM) is where users can monitor the different stages of processing when uploading and downloading FUSE files with product content.  You can learn more about FUSE via the QuickSheets and the Training-Load Sheet (...

How to Access Quick Connect

Customers can continue to access Quick Connect from IM after the sunsetting of the Solution Center, Simply log into IM, click Reports in the menu bar and then click Retrieve Other Files. This will take you directly to the Quick Connect interface. I...

Last Call: Item Management Classic Sunset Feb 25th

  Are you still toggling to the "CLassic" view of Item Management?  With Classic being discontinued on February 25th, we want to make sure you've taken advantage of our Enhanced Item Management 101 webinars so your transition is much smoother.   If ...

Sunsetting Classic IM - New Bookmarks

As part of the sunsetting of Classic IM on February 25, we want to make sure our users are aware of what they will encounter if they use a browser bookmark for Classic IM after it is sunset.   If a user has the Classic IM URL bookmarked, once we sun...

Farewell Classic Edition

Please watch the webinar hosted by our Product team that discusses the departure from Classic IM and best practices for using Enhanced IM, now known simply as "IM."  Click HERE to watch this informative and helpful video. You can learn more about ut...

Become a Pro in Item Management Webinar

Please click HERE to watch this video hosted by our talented Product team.

How to Unlink Items in IM

A common question asked by our customers is how to unlink items in the IM GUI.  Fortunately, this is an easy and straightforward process once you ensure your hierarchy meets the requirements before you attempt to break it.   Before you unlink your h...

How to Delete (Purge) GTIN from Item Management

Item Management customers can request the 1WorldSync Technical Support team delete (purge) existing GTINs.  This process requires information from the customer’s administrator for 1WorldSync applications (seen in UMA).  If you would like to have GTI...

Discontinued Date - Definitive Thoughts & Best Practices for Discontinuing Items in IM

The process for discontinuing published/synchronized items allows information providers a method to communicate the need to break synchronization for an item that will no longer be sold to the recipient trading partner.  Due to the automation of pro...

IM Error Message Failed - Sending to Subscriber

Despite all the work to create product content, link, validate and publish to your trading partners, sometimes errors occur that prevent your publication from processing fully.  When you publish, IM performs validations to ensure minimally required ...

Troubleshooting IM - GDSN Registry Status of IN_Progress or Null

Error Message: GTIN has a GDSN Registry Status of (IN_PROGRESS) or (Null). GTIN information that is not yet registered with the GS1 Global Registry cannot be sent to the GDSN Network; How to Resolve: There is more than one way to lose registration s...

Troubleshooting IM - Uniform Resource Identifier

There are a few ways you can add your images to your product content in IM including DAM and the use of External File Links (EFL).  You can even use your EFLs to add your images to DAM.  Let's look at a common error that occurs when all required con...

Item Management Link Error - Parent Link GTIN Duplicate Child Links

Error Message:  IM users sometimes encounter the error "Parent Link GTIN is having duplicate child links."  The good news is this is a very easy error message to resolve. How to unlink and update an existing item hierarchy in IM:  That error message...

Troubleshooting IM - Errors & Warnings

Item creation allows customers to describe their product using the standards and requirements in place for successful data synchronization.  Some attributes are required before you can take further action on the item while others are required by you...