Error Message: IM users sometimes encounter the error "Parent Link GTIN is having duplicate child links." The good news is this is a very easy error message to resolve.
How to unlink and update an existing item hierarchy in IM:
That error message occurs when a user is making updates to an existing hierarchy and does not click on the green Update Hierarchy between changing the links. If you need to update your hierarchy links, be sure to unlink and then click Update Hierarchy
You can learn more about linking and unlinking hierarchies via the 101 Basic: Item Management - How to Delete or Withdraw Publication video.
Please post any questions you have below.
Revision #:
2 of 2
Last update:
11-28-2023
11:51 AM
Updated by:
