Validation Error 655: GDSN Registry Status (In-Progress of Null)

[CommunityJedi22]

Error: 655 - GDSN Registry Status In Progress or Null

In the GDSN message choreography, supplier GTINs must be registered with the Global Registry so they can be published to trading partners.  When you add an item in Item Management, we send the new “Item Add” message to the Global Registry.  There, they register the GTIN with only the IPGLN, GTIN, TM, and GPC.  This process can take up to 15 minutes.  You will not be able to publish a new GTIN until it is registered with the Global Registry.  If you do so, you may encounter this error message:

655: GTIN has a GDSN Registry Status of (IN_PROGRESS) or (Null). GTIN information that is not yet registered with the GS1 Global Registry cannot be sent in the GDSN Network

You can locate the registration status of your GTIN in Enhanced Item Management. First, search for and select your GTIN...

 

On the far left of your screen, under the Item Attribute Sets, scroll down until you see "Item Registry Status."  

Click that status and Enhanced Item Management will take you to the registration status attributes for your item.

 

If you see "Registered," a "Registration Date" and GDSN Registry Status of "Success," then your item is registered and can pub published. 

If you attempt to add an item and it does not register with the Global Registry, you can contact our Customer Care team at 866.280.4013 or technicalsupport@1worldsync.com.  We can take a look to let you know of any validation issues that could have prevented your successful registration or of any possible processing delays with the Global Registry.

[Kateryna]

Hi, the information about GTIN has a GDSN Registry Status is really helpful.

I wish, i knew it before 🙂 

Question: what should be done with the publication now? (should i withdraw the publication, or just wait and the publication will work out automatically?)

Thank you,

[Julie]

Hello @Kateryna and thank you for reaching out via the 1WS customer community. Since your question requires guidance from your GDSN provider, we recommend you reach out to them directly to ensure you are following their processes for content management. Thank you.

[Kateryna]

I see. Noted. Thank you!

BTW, the item is ok now. 

I can assume, that it just had to take some time and everything was automatically arranged.  

But for future, it's good to know. 

Thank you.

[Julie]

That is wonderful, I am glad to know that this has been resolved. Thank you and have a great day!