Understanding Status in the IM Message Center for Exports and Imports

[CommunityJedi22]

The Message Center in Item Management (IM) is where users can monitor the different stages of processing when uploading and downloading FUSE files with product content.  You can learn more about FUSE via the QuickSheets and the Training-Load Sheet (FUSE) we host monthly.  

 You can easily find the Message Center after logging into IM as you look in the black menu bar for the envelope as shown below:

 Users can utilize different filtering options to narrow down the search results as needed.  The default is the newest actions, whether an upload or download, will appear at the top of the list.  

 You will see different statuses in the search results as your files process based on the action you performed.  Please keep in mind that these reports, like others in IM, are shown in Central Time.  Below you can see the various statuses for Uploads and Exports.  

Please keep in mind that your requested file and any report that discusses issues with your upload can be accessed by clicking the green arrow to the right.  When that arrow is present, it can be clicked to look at the associated action, status, and request.

If you have further questions on what these different statuses mean, please ask in the Comments area below.