Hello, our systems encountered a brief issue this afternoon that was quickly resolved by our technology teams. This included an interruption of access to the Community as well. Please let us know if you encounter any residual issues. We apologize...
Hello, our technology teams identified a small backlog of transactions into Product Introduction. The backlog is processing and should be resolved in the next few hours. We apologize for any inconvenience and appreciate your patience. Please pos...
Hello. 1WorldSync technology teams identified an issue with the Quick Connect functionality in IM that is preventing customers from accessing this tool. We are working to resolve this issue. Fortunately, the workaround already exists and is the b...
As part of the Item Management (IM) 8.43 release on November 18, 2023, the Global Product Classification (GPC) codes listed below will be deleted from IM, as they have been removed from the GDSN standard. 10005276 Lubricant Containers/Dispens...
Hello, we are excited to launch and share the new community redesign with you later today. Around noon, during the scheduled upgrade, the community could be temporarily unavailable for a very short time. Thanks for your patience and I believe you ...
We are seeing a backlog of transactions in Item Management today that is causing processing delays. Our customers may see delays with transactions to IM when using the IM GUI, FUSE, or AS2. We expect the backlog to resolve today and apologize for ...
Updates made today impacted customer password resets to the Community and other 1WS applications. We apologize for the inconvenience as these issues were investigated and corrected on our end. If you have any residual issues please comment below.
The Solution Center was successfully sunset on November 30, 2022. We worked diligently to capture the resources once used in the Solution Center are now in the Community, giving our customers one place to find the most support and training document...
Hello. Our teams are monitoring the large backlog of transactions in Pre-Prod. We are also working with the customer who sent a very large amount of transactions in Pre-Prod to prevent this when possible in the future. We appreciate your patience...
As part of the Item Management (IM) 8.32 release on November 19, 2022, the Global Product Classification (GPC) codes listed below will be deleted from IM, as they have been removed from the GDSN standard. 10001811 Cycles - Replacement Parts10002455 ...
Hello, we identified an issue in Product Introduction that is forcing users out of the application when performing basic actions like item searches, etc. Our technology teams are investigating the issue and I will post updates here as they are avai...
Hello, 1WorldSync Customers and Solution Partners, 1WorldSync uses the Community Platform to share updates for maintenance and application issues so customers can see real-time updates. You can subscribe to this and other areas in the community to...
We are experiencing a backlog if inbound transactions for IM today. We are monitoring the processes and will let you know if it grows any further.
With the September release (IM 8.31), there are some changes that will take effect which will align Item Management with the GS1 Global Data Model (GDM) work. GDM has set up a model for global and regional attributes. These attributes provide a basi...
Our technology team is investigating the issue we are seeing this morning with the Sync Status Report in IM. When using the report, customers are seeing the error "Your Search has 1 error." but no errors are listed. We are working to resolve thi...
1WorldSync will utilize the scheduled maintenance windows below for September 2022: September 2022 Maintenance: Outages planned during the standard maintenance window: Pre-Production: Fri, September 9, 2022, 2pm - 6pm ET Item ManagementDigi...
1WorldsSync implemented security changes during the September 24, 2022 maintenance window that presents some different behaviors when logging in, resetting your password, and the use of previously bookmarked URLs. As a best practice, we recommend l...
1WorldsSync implemented security changes during the September 24, 2022 maintenance window that presents some different behaviors when logging in, resetting your password, and the use of previously bookmarked URLs. As a best practice, we recommend l...
Our technology teams identified and are working through an issue impacting the uploading of attachments in PI/VIP. This applies mainly to Albertsons and Kroger suppliers. We will post additional updates as they are available here in the community.
We are hard at work finishing up the September release and are excited to show you what we have in store. We focus heavily on delivering a finished and quality product to our customers. With that said, we have made the decision to push back our...
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