1WorldSync identified and is working to resolve an issue impacting our customers accessing the PI/VIP application. We see a white screen that does not refresh when we try to access PI from our site. We will post updates here as we make progress on...
1WorldSync will utilize the maintenance window on Saturday, February 3 for maintenance that will temporarily impact AS2 connectivity. We will stop all outbound traffic by 9:00 am ET and expect to complete the work by 1:00 pm ET. During this time, ...
Hello, 1WorldSync Customers and Solution Partners, Your company is identified as having an AS2 connection with 1WorldSync. Please share this information with the appropriate parties within your organization, especially your technical support tea...
When will a comprehensive list of Calendar Year 2024 updates be published. When will any notes be made available for the next IM and/or Content1 upgrade. If field changes are being made it takes a while to program these when sending XML updates. It...
Please note, that this is an extended maintenance window. 1WorldSync will perform maintenance on Saturday, January 6, 2024, from 9:00 am to 7:00 pm ET. Maintenance will be performed on IM, DC, PI, Cone/Read API, AS2, & UMA in the Production and Pr...
1WorldSync technology teams identified and are investigating an issue impacting the Item History Report in IM. We appreciate your patience as we work to resolve this issue quickly. I will post updates as they are made available to us. Please post...
Hi Team, please can you share the dates for deployment of the new AS2 certificates for 2024 & when we'd be able to pull them down?
Hello. This evening our technology teams identified an issue impacting the ability to access IM, PI, and UMA. We are working diligently to resolve this as quickly as possible. We appreciate your patience and apologize for any inconvenience. Ple...
1WorldSync will be performing important maintenance as we wrap up the 2023 year. Some of these maintenance windows require an extended time to allow for the completion of required actions. You can see these windows documented in our Events Calenda...
Hello. This morning our technology teams identified an issue impacting the ability to access IM, PI, UMA, and AS2. We are working diligently to resolve this as quickly as possible. We appreciate your patience and apologize for any inconvenience. ...
Good afternoon. Our technical teams identified an issue impacting customers needing to reset their application passwords. If you are unable to reset your password but can access this thread, please let us know and we can reset it for you on our en...
Hello, our systems encountered a brief issue this afternoon that was quickly resolved by our technology teams. This included an interruption of access to the Community as well. Please let us know if you encounter any residual issues. We apologize...
Hello, our technology teams identified a small backlog of transactions into Product Introduction. The backlog is processing and should be resolved in the next few hours. We apologize for any inconvenience and appreciate your patience. Please pos...
Hello. 1WorldSync technology teams identified an issue with the Quick Connect functionality in IM that is preventing customers from accessing this tool. We are working to resolve this issue. Fortunately, the workaround already exists and is the b...
As part of the Item Management (IM) 8.43 release on November 18, 2023, the Global Product Classification (GPC) codes listed below will be deleted from IM, as they have been removed from the GDSN standard. 10005276 Lubricant Containers/Dispens...
Hello, we are excited to launch and share the new community redesign with you later today. Around noon, during the scheduled upgrade, the community could be temporarily unavailable for a very short time. Thanks for your patience and I believe you ...
We are seeing a backlog of transactions in Item Management today that is causing processing delays. Our customers may see delays with transactions to IM when using the IM GUI, FUSE, or AS2. We expect the backlog to resolve today and apologize for ...
Updates made today impacted customer password resets to the Community and other 1WS applications. We apologize for the inconvenience as these issues were investigated and corrected on our end. If you have any residual issues please comment below.
The Solution Center was successfully sunset on November 30, 2022. We worked diligently to capture the resources once used in the Solution Center are now in the Community, giving our customers one place to find the most support and training document...
Hello. Our teams are monitoring the large backlog of transactions in Pre-Prod. We are also working with the customer who sent a very large amount of transactions in Pre-Prod to prevent this when possible in the future. We appreciate your patience...
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